6/10 Aceptable
Jasmine P., New Haven, CT USA
5 ago. 2025
The property looked like the pictures. It was in a convenient location - 20 or so minutes from the Disney Parks. My family enjoyed both the smaller pool in our backyard & the larger pool in the complex. I was disappointed with a few things. The floors did not seem as clean as they should be. After takin our shoes off at the door (as our custom), we walked around a bit and had crumbs/dirt on our feet. Several of the dishes in the cabinet were dirty & I had to hand wash them. It was difficult to open/close the shower door. I was also disappointed with communication with the “property manager”. I made sure to list all guests and expected guests prior to arrival. When I arrived, I was told by security that only I was listed. I then reached out to Vacasa and they said they would take care of it. Several days later I was expecting one of my close friends and her children and was told by security that she was still not on the list. I again reached out to Vacasa and was told that they would take care of it. They did not. It was incredibly disappointing because I came down to Florida all the way from the North East and my friend could only visit one day of our trip. If you don’t anticipate having any friends or family visit, then this would be perfect for you. If you do, just know customer service is not very helpful.
Jasmine P.
Se hospedó 9 noches en julio de 2025