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Bienville House

3.5 star property
3.5-star historic hotel near Canal Street

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Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Front of property
Outdoor pool
Lobby
Breakfast area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

View in a map
320 Decatur St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪7 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(88 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(62 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

8.8 out of 10
Excellent
(50 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Salon

Superior King Salon | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(77 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

French Quarter stay.At this French Quarter hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 5 min walk - 0.3 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Bourbon Street - 7 min walk - 0.4 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Caesars Superdome - 19 min walk - 1.0 mile

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬1 min walk
  • ‪House of Blues Restaurant & Bar - ‬2 min walk
  • ‪Coyote Ugly Saloon - ‬2 min walk
  • ‪Tujague's - ‬2 min walk

About this property

Bienville House

3.5-star historic hotel near Canal Street
Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 10 AM to 10 PM.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

How close is Bienville House to the airport?

Bienville House is 13 mi (21-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Bienville House?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Bienville House on Nov 20, 2025 start from $106.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bienville House have an airport shuttle?

Airport shuttle services are not available at Bienville House.

Does Bienville House offer free breakfast?

Bienville House does not offer free breakfast.

Is there a casino at Bienville House?

No, there is no casino at this hotel, but Caesars New Orleans Casino (7-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at Bienville House?

Check-in start time: 4 PM; Check-in end time: 11:00 PM.

Is there free parking at Bienville House?

Free parking is not available at this hotel. Valet parking is available for USD 49.83 per night.

Does Bienville House have a pool?

Bienville House features an outdoor pool. Guests can enjoy pool access from 10 AM to 10 PM.

Does Bienville House have a restaurant?

Yes, there is a restaurant on site.

Does Bienville House have a spa?

There are no spa services available at this hotel.

How close is Bienville House to downtown New Orleans?

Bienville House is 0.4 mi away from New Orleans.

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 855 out of 1258 reviews
Rating 8 - Good. 252 out of 1258 reviews
Rating 6 - Okay. 101 out of 1258 reviews
Rating 4 - Poor. 28 out of 1258 reviews
Rating 2 - Terrible. 22 out of 1258 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Laurie Lee

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Let's start with the good. The beds were extremely comfortable, never slept better in a hotel. The staff were very courteous and helpful thank you to all the staff. The bad, stayed for 3 nights, room was never cleaned, no garbage was emptied , coffee not restocked, no fresh towels, very disappointed with that! Don't expect the bar to be open past 10:00, there was no breakfast at all , it is a fair distance away from Bourbon Street which isn't too bad of an idea except walking back at night and all the homeless that you have to step over, we will stay closer to Bourbon next time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Check in was good because the front desk person told us that the room that Travelocity offered for an upgrade (with an extra charge) would not accommodate the three of us.. she gave us another room but when we got to the room, none of our keys worked. The clerk then told us after she tried the keys and they did not work for her.. to take the room next door. I was very surprised and disappointed that a hotel that has a sign advertising that it’s a historical hotel had tattered and ripped carpeting.. not very appealing. The next day one of the keys stopped working for the room. The lady at check out seemed a bit confused with the process and I was a little discouraged by her comments as she was trying to re-explain the upgrade. I especially did not like her incorrect comment that I paid for only two people in the room and there were three of us. Incorrect and an embarrassing moment in front of my adult grandchildren as I paid for the trip. This was not true either. The location was good, but I believe there are better choices in the area. I would not stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Miaojun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The hotel was clean and comfortable, with friendly staff who made us feel welcome. The cocktail bar was a real highlight, and the location was perfect—just a short walk to all the French Quarter attractions and easy access to ride-shares. Would definitely stay again!
Stayed 6 nights in Jul 2025

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always treated great. Rooms are comfortable and clean. They have a great tiki bar on the property.
Stayed 5 nights in Jul 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Melissa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
They wouldn’t give me a refund for one night. We left a day early due to a severe tropical storm. Flooding was predicted and we were advised to take caution. We didn’t feel safe and wanted to go more inland. Be careful booking with this hotel. Especially when there is bad weather. I think it’s disgusting that we spent over 500$ here and we couldn’t get anything back for just one night. Wouldn’t recommend staying here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For it being a 1 day trip it was a quite lovely stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Jennie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff friendly and helpful. Cynthia was very welcoming after a long day of driving!
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights for a 21st birthday trip. Loved the location and its easy access to the quarter shops and restaurants. The property is a lovely historical building with a Tiki bar off of the lobby. We really enjoyed cooling off after a long day in the courtyard pool. We loved staying here and we will definitely come back again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Stephen

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Michael Frederick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option in the French Quarter.
Stayed 6 nights in May 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location. We loved the helpfulness of the staff. Shopping/dining are nearby. Great value. Only issue- the restaurant that is connected to the hotel was not open most of the time. Closed Wed normally then closed on Thurs due to weather no rain. No breakfast at the hotel( but plenty of places nearby) When we asked, we were told that it is not owned by the hotel and they set their own hours.
Stayed 7 nights in Jul 2025

10/10 Excellent

Reid

Stayed 3 nights in Jul 2025

10/10 Excellent

joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice day and perfect location
Stayed 1 night in Jun 2025

10/10 Excellent

Francesco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean and a beautiful antique place
Stayed 3 nights in Jul 2025

8/10 Good

Joseph Franklin

Traveled with partner
Liked: Cleanliness
We got there early and receptionist said they would call us when the room is ready. Never got a call. When we went back to check in, got a room key went in and there was other people in the room already!! Elevator was malfunctioning and had to press the button to go up even if you want to go down. No AC in the elevator it was a super hot box. Location was good far enough off Bourbon Street, but still close to everything.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Close to the event walkable
Stayed 1 night in Jul 2025

10/10 Excellent

Laketha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When we first walked into the hotel the women were very friendly. We was there before check in and they were able to accommodate us. The rooms were nice also.
Stayed 3 nights in Jul 2025

10/10 Excellent

John Wes

Stayed 1 night in Jul 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for tourists, walkable, great food nearby seafood restaurant and quiet bar on the corner. Hotel has a nice, quiet, soft, French style. Valet person was happy and helpful. We enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Seble, Stafford

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hidden gem. I've stayed here several times. Great staff, very clean, and great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marquis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice and Quaint

Service was pristine from the valet to the check-in. I did not realize that I arrived a couple minutes early, and the check-in lady was trying to kindly remind me that check-in was at 4PM. It was my fault, but there was a noce restaurant across the street i wanted to visit. They held my bags and called me when my room was ready. I did not particularly like the shared outdoor space upstairs. It was nice but had no view. I will try the King room with balcony next time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Geraldine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bienville was a great hotel in a great location. The room was immaculate. We were really happy.
Stayed 4 nights in Jul 2025

10/10 Excellent

Corvette

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jul 2025