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Bienville House

3.5 star property
Historic hotel near Canal Street

Choose dates to view prices

Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe
Lobby
Outdoor pool
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (Interior)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King Salon

Superior King Salon | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior King Salon

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (French Quarter)

  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

French Quarter stay.At this French Quarter hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 5 min walk - 0.3 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Bourbon Street - 7 min walk - 0.4 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Caesars Superdome - 19 min walk - 1.0 mile

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

Historic hotel near Canal Street
Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 10 AM to 10 PM.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

How close is Bienville House to the airport?

Bienville House is 13 mi (21-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Bienville House?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at Bienville House on Jul 2, 2025 start from $108.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bienville House have an airport shuttle?

Airport shuttle services are not available at Bienville House.

Does Bienville House offer free breakfast?

Bienville House does not offer free breakfast.

Is there a casino at Bienville House?

No, there is no casino at this hotel, but Caesars New Orleans Casino (7-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at Bienville House?

Check-in start time: 4 PM; Check-in end time: 11:00 PM.

Is there free parking at Bienville House?

Free parking is not available at this hotel. Valet parking is available for USD 49.83 per night.

Does Bienville House have a pool?

Bienville House features an outdoor pool. Guests can enjoy pool access from 10 AM to 10 PM.

Does Bienville House have a restaurant?

Yes, there is a restaurant on site.

Does Bienville House have a spa?

There are no spa services available at this hotel.

How close is Bienville House to downtown New Orleans?

Bienville House is 0.4 mi away from New Orleans.

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 798 out of 1167 reviews
Rating 8 - Good. 237 out of 1167 reviews
Rating 6 - Okay. 87 out of 1167 reviews
Rating 4 - Poor. 25 out of 1167 reviews
Rating 2 - Terrible. 20 out of 1167 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bienville House was comfortable, fairly quiet being just outside of noisy areas but only a few minutes walk to the busy French Quarter area. The only drawback was there was no breakfast available.

6/10 Okay

Dustin

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Update as of check out: I once again asked for a fan due to the room temperature, this time I was met with a very friendly receptionist that had the fan up in 3 minutes. Also while checking out the informed me they would be comping part of our trip due to inconvenience and the receptionist was very nice and apologetic. The whole experience was overall neutral but I'm glad that they addressed the issues and made an attempt to fix it. Rating changed from 1 star to 3. PROS -Rooms are clean and kept up by staff daily. -Bathrooms are modern but as many others have said there's very low water pressure. -Beds are EXTREMELY comfortable -Location is great, others complained about loud music all night, we didn't experience that at all. Only other bad was the pool, it's filthy and not very well maintained. Don't come expecting to use it. We've been to New Orleans a dozen times, we've stayed at some of the smallest hotels, all the way to the larger chains, this was by far the worst stay we've ever had. It was quite literally 1 thing after another. After initially booking us in the wrong room they blew up my phone while I was out on the town all evening. They then forced us to pack up and move on the second day of our trip, offering no compensation or even apology for their complete screw up. (I was offered to receive a call from the manager that I initially ignored). On day 3 of our trip we called to request a fan because the room they moved us to doesn't allow you to turn the thermost
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything I wanted

Loved the 4 post bed, the room and the shower with rain shower head.
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was wonderfully friendly! Because it is a smaller hotel, there was no wait to get a valet to park or retrieve the car or to get a luggage cart, and there was none of the typically New Orleans hotel during Mardi Graas chaos. The noise from a few cars playing loud music and from the nearby House of Blues at 1am did disrupt our sleep. Also, the pool has debris (bird feathers, for example) floating on top and what appeared to be pieces of the pool itself sitting on the bottom. NOT a horrible experience, but it was not a great choice for us for the cost.
Stayed 3 nights in Feb 2025

8/10 Good

Stacy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming French Quarter Hotel

Charming French Quarter hotel near the river and perfectly walkable to Bourbon and Canal. Nearby attractions are all walkable - Cafe DuMonde, shops, bars, restaurants, etc. The rooms are quiet and comfortable and the hotel has a unique layout and pretty courtyard area. It is older but that is part of the charm and the bathroom was nice and updated.
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Cherie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True French quarter's hotel in the center of it all. Great service!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina Marie, Jersey City

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge was very polite very funny very helpful. Very clean room.
Stayed 3 nights in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No windows!! this felt like a closet.

Hotels.com does not state that the room they offer is a room in the middle of the building with no windows! We had to pay an additional $50 per night to get a room with a window and we had to ask multiple times to be moved. Hotels.com description does not state this and Ashley states it has blackout curtains which assumes there are windows
Stayed 3 nights in Feb 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Virginia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet was fantastic and they kept our luggage safe while we explored. Decor was impeccable!
Stayed 1 night in Feb 2025

10/10 Excellent

Garry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Lots of character and everyone was helpful getting us where we needed to be. We’ll be back soon :)
Stayed 1 night in Feb 2025

10/10 Excellent

Martin, Orange

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the French Quarter. Friendly staff. Attractive, comfortable rooms
Stayed 4 nights in Feb 2025

10/10 Excellent

Eli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my sister for a quick trip to New Orleans. The hotel was beautiful, the staff were kind and helpful, and it was so easy to walk to everywhere we wanted to go. Our room was spacious, with windows overlooking the street below. The bed was soft and comfortable, and all of the linens and towels in the room were clean and fresh. The hotel even provided free coffee/tea in the mornings and water bottles in the room daily. I highly recommend staying here when you visit the French quarter!
Stayed 3 nights in Feb 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
That it was in the French quarters.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel. Staff was great and check-in was very fast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alma Maria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Beds very comfortable. Staff was so friendly good location quite for the most part only noises when the fire dept has to go out.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice boutique hotel. Everything was clean and the staff was friendly. Our room was nice and spacious.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and lovely stay

3 adult women for a get together had the patio area on the top floor. 2 full size beds, a bit small but we managed and when we asked for more towels they gave us plenty. The shower took some time to get hot but it finally did get hot. A rain shower and hand held, step in step out. Very convenient. I enjoyed the old world architecture and the sounds of the river at night.
Stayed 4 nights in Feb 2025

8/10 Good

Kenneth

Stayed 3 nights in Feb 2025