This sunlit apartment, located in a brand-new luxury complex at the center of New Haven’s historic downtown, offers unparalleled comfort, service, and amenities. You can watch a movie on a 4K HDTV, work in the conference rooms, and whip up dinner in a fully-equipped kitchen.
º Walkable access to Yale
º Deep-clean + sanitizing prior to every guest
º Coffee, fresh linens, and bathroom essentials provided
º 24/7 fitness center
º Rooftop sun terrace + grills
º Entire private apartment
Fully serviced:
º Virtual check in/out. Don’t worry about meeting a host for a key or
scheduling your check-in time. After you book you can check-in online and
access all your check-in details. - 24-hour emergency maintenance.
º Complimentary private, on-site parking.
º Secure bicycle parking.
Full access to the suite and all amenities.
Local support team available to help with any issues or recommend the best local spots.
Please Note: Required Virtual Check-In & Safety Screening (All Stays)
For the safety of other guests and neighbors in our community, you will be required to complete our secure online virtual check-in process. This allows us to conduct identity theft prevention and guest safety screening.
Additional Long Stay Requirements (For Stays of 30+ Nights)
For these long-stay bookings, the primary guest must complete a soft credit screening and provide an SSN as part of our long-stay qualification process.
• Minimum score: 640+
• Soft check only: this does not affect your credit score
Luxury Amenities
Entertainment: 55-inch 4K UHD smart TVs in the living room and bedroom, fireside lounge with HDTVs, bar, billiards, and shuffleboard.
Fitness: 24-hour extra-large fitness room with weights, cardio equipment, climbing wall, spin cycles, and yoga studio.
Relaxation: Rooftop sun terrace with grilling stations, chaise lounges, table tennis, and billiards.
Convenience: Free private, on-site parking, virtual check-in/out, in-suite washer and dryer, and a fully equipped kitchen.
Living Area:
Spacious Living Area: Sofa, loveseat, chairs, dining table, and coffee table.
Bedroom: Queen bed with a 13-inch hybrid mattress and ultra-luxe linens. Sofa folds down into a bed for additional guests.
Storage: Full-sized walk-in closet.
Work & Productivity:
In-Suite Work Area: Free, blazing-fast Wi-Fi, charging stations, and outlets.
Co-Working Spaces: Floor-to-ceiling dry-erase whiteboards, charging stations, and conference tables.
Coffee Station: Free, unlimited coffee to keep you energized.
The comforts of home with the luxuries of a hotel.
º 55-inch 4k UHD smart TVs in the living room and bedroom.
º Spacious living area with a futon sofa, loveseat, chairs, dining table, and coffee table.
º Fully Equipped Kitchen.
º In-suite washer and dryer.
º Walk-in closet.
Our state-of-the-art facilities provide our guests with the utmost comfort and convenience. Our high-quality hybrid mattress, deluxe queen bed, and full-sized futon sofa ensure that you’ll rest up well.
Rejuvenating sleep:
º 13-inch ultra-luxe mattress.
º Carefully selected curtain colors to create a calming atmosphere.
º Well-placed lamps allow you to set the ambiance you want.
º Comfortable convertible futon sofa bed provides a place to relax during the day and to sleep at night.
Historic Downtown: Enjoy tree-lined streets, bike lanes, open green spaces, and Yale University's historic buildings.
Culture & Entertainment: Classic Neapolitan pizzerias, contemporary art galleries, revitalized playhouses, century-old cigar bars, college sports, concert venues, and centuries-old architecture.
Walkability: One of the most walkable city centers between Boston and New York City.
Travel: 10-minute walk to Union Station for Amtrak Acela Train, 4 stops to Penn Station in 1 hour and 44 minutes.
º 2-minute walk to Yale New Haven Hospital.
º 5-minute walk to Yale School of Medicine.
º 11-minute walk to Yale’s historic Old Campus.
º 7-minute walk to Union Station.
º 12-minute walk to Yale University Art Gallery.
º 3-minute walk to Lupi-Marchigiano Bakery.
º 3-minute walk to Blue State Coffee.
º 8-minute walk to College Street Music Hall.
Your Building Address
Hyatus is located in the City Crossing luxury complex, comprised of three, adjacent luxury buildings with identical apartments and shared amenities. For the most accurate building address for your apartment, please use the building address listed on your guest portal. You can find your building entrance code, apartment number and your reserved parking information on your guest portal as well.
Early Check-In:
Due to the extended cleaning and sanitizing processes, units are typically not ready before the check-in time, but we do often have availability to offer early access to your parking spot. If you require early check-in, please let us know so we can check our availability.
Cancellation Policy
100.00% will be charged when canceling less than 5 days before arrival.
50.00% will be charged when canceling more than 5 days before arrival.
Free cancellation for 24 hours from booking less a 3% credit card processing fee (grace period)
This Hyatus apartment is located in a quiet residential community. We’re committed to being great neighbors, and we strictly enforce these rules to ensure the comfort and safety of our guests and community.
1) We ask that you carefully review our rooftop and common area rules: A) The rooftop and other amenities are limited to Hyatus guests in your party and at most 2 outside visitors unless granted explicit prior approval B) Rooftop hours are strictly enforced and are from 8 AM to 11 PM C) While guests are welcome to enjoy the rooftop and amenities, guests cannot host events for outside visitors or any event with more than four people. Building rules are strictly enforced by on-site staff.
2) Smoking of any kind is not allowed, including on balconies and in shared spaces. Smoking violations are subject to a $500 fine plus the cost to clean, deodorize, and repair damages. Our building is monitored with tobacco and smoke detectors.
3) This apt is located in a quiet luxury complex, so we have strict quiet hours from 10 PM - 8 AM. To ensure the comfort of our guests, this apartment is equipped with NoiseAware decibel detectors - if you have any questions, please let us know.
4) Parties, events, or large gatherings are not permitted. Guests cannot host events for outside visitors or any event with more than four people. Building rules are strictly enforced by on-site staff. If you plan to invite your own guests, please contact us for approval.
5) Check-in is at 4 pm. Checkout is at 11 am. Early check-in or late checkout may be available upon request. Guests who stay beyond their designated checkout time or delay our housekeeping staff are liable for any associated costs and expenses.
6) Commercial photography/videography without written consent, illegal activity, and possession of firearms is strictly prohibited.
7) Guests that exceed the number stated in the reservation are not allowed without a special exception. Please reach out to a team member for more information.
8) Per building regulations, Hyatus can only allow preapproved pets in this apartment. Violation of our pet policy will result in a fine of up to $1000. We kindly ask you to please reach out for approval before bringing along your adorable companion.
9) Guests are responsible for covering the cost to replace lost keys, key cards, fobs, or parking passes.
10) Guests take full responsibility for damages, injury, or loss that occur on the premises and its facilities. Guests must report any property damage to customer service. Unreported damages will be deducted from the security deposit.
11) Booking a reservation constitutes an agreement to comply with the House Rules. Guests who violate these rules are liable for any associated damages, fees, costs, or expenses.
12) Guests can cancel free of charge within 48 hours of booking if the check-in date is at least 14 days away. You’ll be charged 50% of the booking price (minus the service fee) if you cancel more than seven days before arrival, and no refunds for cancellations made within 5 days of check-in.
13) Required Virtual Check-In & Safety Screening (All Stays): For the safety of other guests and neighbors in our community, you will be required to complete our secure online virtual check-in process. This allows us to conduct identity theft prevention and guest safety screening.
14) Additional Long Stay Requirements (For Stays of 30+ Nights): For these long-stay bookings, the primary guest must complete a soft credit screening and provide an SSN as part of our long-stay qualification process.
• Minimum score: 640+
• Soft check only: this does not affect your credit score
15) The minimum age for the primary booker is 21. At least one member of any guest group must be 21 years old or older.
Navigating to Your Suite:
Hyatus is located in the City Crossing luxury complex, comprised of three, adjacent luxury buildings with identical apartments and shared amenities. For the most accurate building address for your apartment, please use the address listed on your guest portal.
Your guest portal link should have been messaged to you upon booking, but please let us know if you require the link and, of course, we'd be happy to send it over.
Note: If you are travelling from New York City, you can catch the Amtrak Acela Train. New Haven's Union Station is 4 stops from Penn Station or a 1hr 44 minute train ride away. Suites by Hyatus is a 10-minute walk from Union Station.
