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The Goodwin Hotel

3.5-star property
1 Haynes St, Hartford, CT 1-855-201-7819
4.4 out of 5
Excellent!
See all 16 travelocity Reviews

"Very beautiful place. Perfect location! Desk clerk even came outside to take a picture of us! " More

By a verified traveler on Sun 16 May 2021

Points Of Interest

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Hotel Description

3.5-star hotel near XL Center

Downtown Hartford stay

Within a 15-minute walk of this Downtown Hartford hotel, you'll find XL Center and Connecticut Convention Center. Hartford Hospital and Xfinity Theatre are also within 2 miles (3 km).

Renovated in 2017

This hotel features a 24-hour gym and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Dry cleaning, luggage storage, and concierge services are also on offer.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$209* Per night/room Jul 3 - Jul 4

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Goodwin Hotel ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Goodwin Hotel

Everyone (6) Couples (5) Family (7)
2 out of 5
Simple things were bad. Pillows were huge neck breakers and they had nothing else. No water in room even for sale. A/C was unchangeable so freezing or off. Faucet broken on one side. It was very uncomfortable. One bar cell service and Wi-Fi connected but didn’t work. Only good thing was the exterior.

Posted by , from Palm Beach Gardens on Oct 3, 2021

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5 out of 5
Very beautiful place. Perfect location! Desk clerk even came outside to take a picture of us!

Posted by on May 16, 2021

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5 out of 5
Great downtown location! Attractive, contemporary decor. Immaculate And spacious rooms. Near theater and restaurants.

Posted by on Dec 16, 2019

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5 out of 5

Posted by on Nov 17, 2019

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4 out of 5
The building itself is beautiful and the location is great. Staff was friendly and accommodations were very clean. Our only complaint was about sound; the walls are VERY thin. We were awakened by the person in the next room blow drying their hair and then walking around, with a heavy foot, in their room in high heels (floors are hardwood).

Posted by on Sep 9, 2019

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2 out of 5
I love the look of the hotel. The outside is beautiful and the pictures I saw online made the rooms look stunning. Upon arriving I was underwhelmed. The room was not stocked at all. We were missing conditioner completely and there was only one roll of toilet paper. All the snacks they had available were EXPIRED. The room also smelled pretty bad; almost mildew like. It smelled better the next day after housekeeping came through which makes me think the room had not been used and cleaned in a while. The bathroom floor was also dirty. When it was time to check out they had no cart available to help us get our bags downstairs. They said one was broken and one was missing. They didn't even offer to send someone up to help. Not a great experience.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 20, 2019 by Lindsey

Hello Kyle, Thank you for taking the time to review our property, we always welcome the opportunity to receive feedback and grow from it. I would like to sincerely apologize that our hotel did not meet the standards you were expecting. It is completely unacceptable that the snacks in your mini bar were expired. I have shared that, and your other comments with our housekeeping manager and they will be more attentive to each and every room moving forward. I will also be discussing with each of our guest service agents what is the proper way to assist a guest when we do not have all our equipment. We want to ensure that each of our guests leaves the Goodwin with nothing but a desire to return. If you have any further questions or concerns, please feel free to reach out to us at the hotel.

5 out of 5
I love this holiday. Beautiful accommodations. Great staff day and night. My go to hotel in Hartford.

Posted by on Aug 10, 2019

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5 out of 5
Room need more clothes hanging space. A few hooks in the bathroom would be very convenient

Posted by on Jul 9, 2019

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5 out of 5
We had a spacious, well-outfitted room, plenty of space for two people, a comfortable couch for relaxing, the best walk-in hotel shower we have experienced, QUIET, plenty of room for storage, great bed.

Posted by on May 26, 2019

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5 out of 5
Really nice hotel. Truly enjoyed my stay. Very clean and stylish. Very friendly staff. The coffee shop vouchers they give you in the morning is a great perk. Really good restaurants in short walking distance.

Posted by on May 23, 2019

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About the The Goodwin Hotel

Location 1 Haynes St, Hartford, CT 06103

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. You can enjoy a drink at the bar/lounge. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly The Goodwin Hotel. A complete renovation of The Goodwin Hotel was completed in April 2017. This 3.5-star Hartford hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 6 levels
  • Built in 1881
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Hartford Union Station (0.6 km / 0.4 mi)

Room Amenities

The Goodwin Hotel offers 124 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Hartford hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 30 per day (0.2 mi away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Goodwin Hotel Hartford
  • Goodwin Hotel
  • Goodwin Hartford
  • The Goodwin Hotel Hotel
  • The Goodwin Hotel Hartford
  • The Goodwin Hotel Hotel Hartford
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.