For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 15-minute walk of this Downtown Hartford hotel, you'll find XL Center and Connecticut Convention Center. Xfinity Theatre and Trinity College are also within 3 miles (5 km).
Renovated in 2017
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A free area shuttle is offered as well.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 124 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, hair dryers, and safes are also available.
The Goodwin Hotel ratings based on 16 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for The Goodwin Hotel
Everyone (8)Couples (3)Family (7)
5 out of 5
Great downtown location! Attractive, contemporary decor. Immaculate And spacious rooms. Near theater and restaurants.
Posted by a verified traveler on Dec 16, 2019
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5 out of 5
Posted by a verified traveler on Nov 17, 2019
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4 out of 5
The building itself is beautiful and the location is great. Staff was friendly and accommodations were very clean. Our only complaint was about sound; the walls are VERY thin. We were awakened by the person in the next room blow drying their hair and then walking around, with a heavy foot, in their room in high heels (floors are hardwood).
Posted by a verified traveler on Sep 9, 2019
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2 out of 5
I love the look of the hotel. The outside is beautiful and the pictures I saw online made the rooms look stunning. Upon arriving I was underwhelmed. The room was not stocked at all. We were missing conditioner completely and there was only one roll of toilet paper. All the snacks they had available were EXPIRED. The room also smelled pretty bad; almost mildew like. It smelled better the next day after housekeeping came through which makes me think the room had not been used and cleaned in a while. The bathroom floor was also dirty. When it was time to check out they had no cart available to help us get our bags downstairs. They said one was broken and one was missing. They didn't even offer to send someone up to help. Not a great experience.
Posted by Kyle on Aug 18, 2019
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Comment from Hotel Management
Aug 20, 2019
by Lindsey
Hello Kyle,
Thank you for taking the time to review our property, we always welcome the opportunity to receive feedback and grow from it. I would like to sincerely apologize that our hotel did not meet the standards you were expecting. It is completely unacceptable that the snacks in your mini bar were expired. I have shared that, and your other comments with our housekeeping manager and they will be more attentive to each and every room moving forward.
I will also be discussing with each of our guest service agents what is the proper way to assist a guest when we do not have all our equipment. We want to ensure that each of our guests leaves the Goodwin with nothing but a desire to return.
If you have any further questions or concerns, please feel free to reach out to us at the hotel.
5 out of 5
I love this holiday. Beautiful accommodations. Great staff day and night. My go to hotel in Hartford.
Posted by a verified traveler on Aug 10, 2019
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5 out of 5
Room need more clothes hanging space. A few hooks in the bathroom would be very convenient
Posted by billydred on Jul 9, 2019
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5 out of 5
We had a spacious, well-outfitted room, plenty of space for two people, a comfortable couch for relaxing, the best walk-in hotel shower we have experienced, QUIET, plenty of room for storage, great bed.
Posted by a verified traveler on May 26, 2019
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5 out of 5
Really nice hotel. Truly enjoyed my stay. Very clean and stylish. Very friendly staff. The coffee shop vouchers they give you in the morning is a great perk. Really good restaurants in short walking distance.
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly The Goodwin Hotel. Parking is available for a fee. A complete renovation of The Goodwin Hotel was completed in April 2017. This 3.5-star Hartford hotel is smoke free.
1 building
124 guestrooms or units
6 levels
Built in 1881
Dining venue
Bar or lounge
Coffee shop
Business center (24 hours)
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Newspapers in lobby (free)
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Free area shuttle
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Airport: Bradley Intl. Airport (BDL) (25 km / 15.5 mi)
Train station: Hartford Union Station (0.9 km / 0.6 mi)
Property shuttles: Free area shuttle
Parking: Valet parking available for a surcharge
Room Amenities
The Goodwin Hotel offers 124 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Flat-screen television
Cable channels
Refrigerator
Coffee maker
Luxury bedding
Bathtub or shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Iron and ironing board
Blackout drapes
Air conditioning
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
The Goodwin Hotel has a restaurant on site.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
In-room accessibility
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11 AM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 25.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; and the Safe Travels (WTTC - Global) sanitization guidelines.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; and the Safe Travels (WTTC - Global) sanitization guidelines.
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 5 and USD 10 for adults, USD 5 and USD 10 for children (approximately)
Valet parking fee: USD 28 per night
Rollaway bed fee: USD 25.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
Yes, there is a restaurant on site.
Free parking is not available at this hotel. Valet parking is available for USD 28 per night.
The Goodwin Hotel is 15.5 mi (20-min drive) away from the Hartford, CT (BDL-Bradley Intl.) airport, the closest popular airport to the property.
The Goodwin Hotel does not have a pool.
There are no spa services available at this hotel.
Free breakfast isn't offered at The Goodwin Hotel, but cooked-to-order breakfast is offered for a fee of between USD 5 and USD 10 for adults, USD 5 and USD 10 for children. It's available every day from 7 AM to 11 AM.
Check-in is from 3 PM - 11 AM.
Airport shuttle services are not available at The Goodwin Hotel.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
