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"Needs a little updating. Rugs worn and fraying at the edges. Light fixtures not working well. " More

By a verified traveler on Sun 22 Dec 2019

Hotel Description

4-star hotel near New Haven Green

Heart of New Haven

A stay at this Downtown hotel places you steps from New Haven Green and within a 5-minute walk of Yale University Art Gallery. Yale Repertory Theater and Yale University are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, limo/town car service, and express check-out are also offered.

WiFi, LCD TVs

Along with WiFi, the 306 guestrooms offer room service and LCD TVs. Other amenities include premium bedding, coffee/tea makers, and hair dryers.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Oct 25 - Oct 26

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Yale View Room 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (Parlor Suite Component)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Omni New Haven Hotel at Yale ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Omni New Haven Hotel at Yale

Everyone (8) Family (2)
4 out of 5

Posted by on Jan 1, 2020

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3 out of 5
Needs a little updating. Rugs worn and fraying at the edges. Light fixtures not working well.

Posted by on Dec 22, 2019

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5 out of 5

Posted by on Dec 2, 2019

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1 out of 5
The Omni picture on your site is nothing like the hotel really is. The Omni is a run down facility that needs a total refurbishing. I would not recommend this hotel to anyone. It’s terrible. Tks. Ron

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 24, 2019 by Front Office

Good Morning, Thank you for taking the time to provide feedback regarding your recent stay. We would like to sincerely apologize that our hotel standard was not what you had expected. Please know we are in the early stages of planning a guest room renovation to take place in late Fall 2019 to enhance our guest experience. We thank you again for your feedback.

5 out of 5

Posted by on May 31, 2019

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5 out of 5
The only criticism of our stay at all is about food. After a long day of travel, we ordered room service so we could just relax over dinner. It was delicious and beautifully served, but it was terribly expensive. I think you should offer some more reasonable selections on the menu. We only ate there the one time because of this, over our four-day stay.

Posted by on Jul 4, 2018

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5 out of 5

Birthday Celebration

Pros: Classy older hotel. Lots of charm unlike typical chain hotels.
Location: Great bars and restaurants in immediate area
I was celebrating my 50th birthday and had dinner at John Davenport's located in the hotel. There were 14 of us and everyone's dinner was exceptional! Great place to stay. A little pricey but they made it worth every penny. Thank you Omni!

Posted by , from Guilford, CT on Apr 9, 2018

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4 out of 5

New Haven

Nice college town with Yale University as the center piece. The architecture is magnificent and the wood oven thin pizza from Modern Apizza was delicious

Posted by , from Buffalo on Jul 4, 2017

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2 out of 5
After we checked in we met friends who had arrived the night before. They noted that their TV didn't work when they arrived and they had to have someone come up to fix it. We didn't try the TV until returning to the Omni late that evening only to discover that our TV didn't work either. TVs are a basic standard amenity at any cheap motel. For a grossly overpriced hotel like this $500/night ripoff we should have been able to watch the 11:00 news.

Posted by , from Boston on Nov 23, 2015

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4 out of 5

Close to yale and walking to restauants

Pros: location and room
Cons: food service greeter training
Location: BAR for pizza was out of this world
We stayed there during a crazy winter storm while visiting local schools. Location was key and easy in and out of the garage. Staff were friendly and room was comfortable. Not anything special. The only downside was that we tried to eat breakfast in the facility on the top floor on Sunday. We asked if we could be seated and the obviously undertrained greeter said that we could not. It was a buffet and there were seats wide open. When I asked how long it might be to be seated, she had no clue and said I dont know how long. Needless to say, we left and ate elsewhere.

Posted by on Mar 31, 2015

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About the Omni New Haven Hotel at Yale

Location 155 Temple St, New Haven, CT 06510

Renovations + Closures

This property is closed from May 1 2020 to September 15 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 22000 square feet (2044 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Omni New Haven Hotel at Yale. For a fee, parking is available. This 4-star New Haven hotel is smoke free.

  • 306 guestrooms or units
  • 19 levels
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Bradley Intl. Airport (BDL) (83 km / 51.6 mi)
  • Train station: New Haven, CT (ZVE-New Haven Train Station) (1.2 km / 0.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Omni New Haven Hotel at Yale offers 306 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This New Haven hotel provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

John Davenports - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per stay.
  • Cribs (infant beds) are available for USD 0.0 per stay.

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 23.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 23 per day
  • Valet parking fee: USD 28.75 per day
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20.00 per stay
  • In-room microwave fee: USD 20.00 per stay
  • Crib (infant bed) fee: USD 0.0 per stay
  • Rollaway bed fee: USD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Haven Omni
  • Omni Hotel New Haven Yale
  • Omni New Haven
  • Omni New Haven Hotel Yale
  • Omni New Haven Yale
  • Omni Yale
  • Yale Hotel New Haven
  • Yale New Haven Hotel
  • Yale Omni
  • Yale Omni Hotel
  • Omni Hotel Yale
  • Omni New Haven Hotel
  • Omni Haven At Yale Haven
  • Omni New Haven Hotel at Yale Hotel
  • Omni New Haven Hotel at Yale New Haven
  • Omni New Haven Hotel at Yale Hotel New Haven

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.