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4.1 out of 5

"Thought the grounds were beautiful. With Covid I thought you did a great job! " More

By a verified traveler on Tue 11 Aug 2020

Hotel Description

3.5-star beachfront resort near Harvey's Beach

On the beach

With a stay at this Westbrook Center resort, you'll be within 2 miles (3 km) of Tanger Outlets and 6 miles (10 km) of Harvey's Beach. Essex Steam Train is within 6 miles (10 km) and Clinton Crossing Premium Outlets is within 9 miles (15 km).

Private beach, indoor pool

This smoke-free resort features a private beach, a full-service spa, and 3 restaurants. Relax with beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy the 2 outdoor tennis courts and perks like free valet parking and free WiFi.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 190 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include iPod docks, room service, and free local calls.

Room, 1 King Bed (with Parlour)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa, Oceanfront (by the Sea)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Lanai with Loft

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Water's Edge Resort & Spa ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Water's Edge Resort & Spa

Everyone (10) Couples (1) Family (2)
5 out of 5

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 24, 2020 by Water's Edge Resort and Spa

Thank you for rating your visit

5 out of 5
Thought the grounds were beautiful. With Covid I thought you did a great job!

Posted by , from Watervliet, N.Y. on Aug 11, 2020

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Comment from Hotel Management

Aug 16, 2020 by Water's Edge Resort and Spa

Thank you for rating your visit

1 out of 5

Posted by on Jul 27, 2020

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Comment from Hotel Management

Aug 1, 2020 by Water's Edge Resort and Spa

We are sorry that you did not enjoy your visit. We would have liked to know more about your stay and the aspects of your visit we could have improved.

5 out of 5
Great stay .friendly staff .covid a challenge for all but nice 3 night stay

Posted by , from Orlando Fl on Jun 29, 2020

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Comment from Hotel Management

Jul 2, 2020 by Water's Edge Resort and Spa

Thank you for staying with us, we are glad that you enjoyed your visit.

5 out of 5

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 7, 2020 by Tracy Apuzzo Front Office Manager

Thank you for taking the time to post this review. We are so glad you enjoyed your stay with us. We are hoping to greet you again soon.

5 out of 5
Our room had an amazing view . Great food at the restaurant.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 17, 2019 by Management Water's Edge Resort

We are so happy you enjoyed your stay with us! We hope to greet you again soon.

4 out of 5
Property was comfortable but spread out. Doorman, check in staff were polite.

Posted by , from Knoxvvile on Oct 30, 2019

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Comment from Hotel Management

Oct 30, 2019 by Kassandra

We are happy that you enjoyed your stay at Water's Edge Resort and Spa and look forward to seeing you again soon!

4 out of 5
The property landscape was well presented as expected the water was not that pretty

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 17, 2019 by Tracy Apuzzo Front Office Manager

Thank you for staying with us. We appreciate your feedback and hope to greet you again soon.

4 out of 5
We were disappointed that you no longer have any room movies. After running around all day are used to enjoy sitting in the room at night time and watching a movie. I hope you bring the service back

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 1, 2019 by Water's Edge Resort and Spa

We are sorry that we no longer have the in-room movie service you wanted.

4 out of 5
Near the sound, water views were great. The room were we in had a toilet that was difficult. It didn't fill after every flush. Took some getting used to. We called, they tried to fix, but the place has an old charm that you have to get accustomed to . The room was spacious, but could have been made more comfortable. Large enough for a sitting area, but no furniture, and nothing on the walls, not on pic of and ocean etc. Great bar, food is excellent. Great views from the dining area. The staff is great, very helpful.

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 10, 2019 by Water's Edge Resort and Spa

We are glad that you enjoyed the historic charm of the resort and our restaurant's food and view during your visit.

About the Water's Edge Resort & Spa

Location 1525 Boston Post Road, Westbrook, CT 06498

Renovations + Closures

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Beach
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Water's Edge Resort & Spa like a seasonal outdoor pool and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers outdoor tennis courts, a spa tub, and a steam room. Self parking and valet parking are free. This 3.5-star Westbrook resort is smoke free.

  • 190 guestrooms or units
  • 3 dining venues
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: New Haven, CT (HVN-Tweed - New Haven Regional) (41.7 km / 25.9 mi)
  • Train station: Old Saybrook Station (6.2 km / 3.8 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Water's Edge Resort & Spa offers 190 accommodations with iPod docking stations and laptop-compatible safes. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Dattilo's Fine Dining - Overlooking the ocean and garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a private beach, outdoor tennis courts, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Spa Services

The Spa at Waters Edge has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Contactless check-out is available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 16.00 for adults, USD 5.00 and USD 16.00 for children (approximately)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Water's Edge Resort Westbrook
  • Water's Edge Resort
  • Water's Edge Westbrook
  • Water's Edge
  • Water`s Edge Hotel Westbrook
  • Water`s Edge Resort And Spa
  • Water's Edge Resort Spa
  • Water's Edge & Spa Westbrook
  • Water's Edge Resort & Spa Resort
  • Water's Edge Resort & Spa Westbrook
  • Water's Edge Resort & Spa Resort Westbrook

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.