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Candlewood Suites Hartford Downtown, an IHG Hotel

2.5 star property
Hotel near XL Center in Hartford

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown, an IHG Hotel

Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Fitness facility
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.0

Very good

Popular amenities

  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Gym
    GymGym
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Kitchen
    KitchenKitchen

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • Popular LocationXL Center12 min walk
  • Popular LocationXfinity Theatre12 min walk
  • Popular LocationBushnell Park14 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)19 min drive

Similar properties

Exterior
Best Western Hartford Hotel & Suites
Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (1007)
The price is $114
per night
$131 total
includes taxes & fees
Aug 10 - Aug 11
Best Western Hartford Hotel & Suites

About the neighborhood

Hartford

City center stay.Within a 15-minute walk of this Downtown Hartford hotel, you'll find XL Center and Xfinity Theatre. Dunkin' Donuts Park and Riverside Park are also within half a mile (1 km).

What's nearby

  • Dunkin' Donuts Park - 4 min walk
  • XL Center - 12 min walk
  • Xfinity Theatre - 12 min walk
  • Bushnell Park - 14 min walk
  • Connecticut Convention Center - 15 min walk

Getting around

  • Hartford Union Station - 15 min walk
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪Dunkin' - ‬10 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Semilla Cafe + Studio - ‬6 min walk
  • ‪City Steam Brewery Cafe - ‬8 min walk
  • ‪The Brownstone - ‬11 min walk

About this property

Candlewood Suites Hartford Downtown, an IHG Hotel

Hotel near XL Center in Hartford
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites Hartford Downtown, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

This Hartford hotel is smoke free.

  • 81 guestrooms or units
  • 8 levels
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2017
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site
Candlewood Suites Hartford Downtown, an IHG Hotel offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel
Candlewood Suites Hartford Downtown, an IHG Hotel Hartford
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel Hartford

Frequently asked questions

How close is Candlewood Suites Hartford Downtown, an IHG Hotel to the airport?

Candlewood Suites Hartford Downtown, an IHG Hotel is 15 mi (19-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Hartford Downtown, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown, an IHG Hotel on Aug 12, 2024 start from $95.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Hartford Downtown, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Hartford Downtown, an IHG Hotel.

Does Candlewood Suites Hartford Downtown, an IHG Hotel offer free breakfast?

Candlewood Suites Hartford Downtown, an IHG Hotel does not offer free breakfast.

Is there a casino at Candlewood Suites Hartford Downtown, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Hartford Downtown, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Candlewood Suites Hartford Downtown, an IHG Hotel?

This hotel offers free self parking.

Does Candlewood Suites Hartford Downtown, an IHG Hotel have a pool?

Yes, there's a pool.

Does Candlewood Suites Hartford Downtown, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Hartford Downtown, an IHG Hotel to downtown Hartford?

Candlewood Suites Hartford Downtown, an IHG Hotel is 1 mi away from Hartford.

Candlewood Suites Hartford Downtown, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 267 out of 627 reviews" "
Rating 8 - Good. 189 out of 627 reviews" "
Rating 6 - Okay. 80 out of 627 reviews" "
Rating 4 - Poor. 41 out of 627 reviews" "
Rating 2 - Terrible. 50 out of 627 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room nice kitchen
Stayed 1 night in Apr 2024

8/10 Good

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Héctor

Stayed 1 night in Apr 2024

10/10 Excellent

eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, ample parking, big room
Stayed 1 night in Apr 2024

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Francisco

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relaxing stay as always.
Stayed 1 night in Apr 2024

6/10 Okay

Timothy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Maybellyn

Disliked: Property conditions & facilities
Front staff very rude
Stayed 1 night in Apr 2024

10/10 Excellent

Isaac, Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Apr 2024

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mainstream news channels censored
Overall a decent hotel, but it was very disappointing that both CNN (202) and MSNBC (356) were "unavailable due to weather", when literally every other sat channel was live and clear, including other news networks. I don't believe in censorship and it's clear these news channels have been blocked on purpose. There's no way it's a coincidence.
Stayed 2 nights in Apr 2024

10/10 Excellent

Isaac, Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In love with the hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Isaac, Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 2 nights in Mar 2024

10/10 Excellent

Katharine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room and comfortable beds
Stayed 1 night in Mar 2024

10/10 Excellent

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Dianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Hartford Connecticut on business for three days and was very pleasantly surprised by my experience at the Candlewood Suites. The front desk staff was exceptional and very friendly and kind and my room was beautiful and suited. My needs perfectly. I loved the full-size fridge and the opportunity to either microwave or cook on a small stove top, and everything was clean and in excellent condition! I will definitely be back, and I highly recommend this hotel to anybody who needs a spacious and clean place to stay!
Stayed 2 nights in Mar 2024

6/10 Okay

Bob

Liked: Cleanliness, property conditions & facilities
BE WARNED: Isolated location. Hotel hands out warning notice about possible car break-ins, and sure enough a guest’s window was smashed when I checked out.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Mar 2024

6/10 Okay

Charlene

Business traveler
Liked: Cleanliness, staff & service
The stove didn’t work; the coffee pot didn’t work. The bed was too high to get into & the mattress sloped to each edge. The ‘cupboard’ in the lobby had expired items, and out of simple staples like white milk. I asked the front desk person when they’d be restocked, and she shrugged her shoulders. Won’t go back to this one
Stayed 2 nights in Mar 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
how safe I felt there after late hours
Stayed 1 night in Mar 2024

10/10 Excellent

Ashaquanna

Stayed 1 night in Mar 2024