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Candlewood Suites Hartford Downtown by IHG

Property class: 2.5
Hotel near PeoplesBank Arena in Hartford

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown by IHG

A spacious lobby with a curved sofa, a kitchen area, and large windows providing natural light.
A multi-story hotel with a prominent "Candlewood Suites" sign, a parking lot, and a landscaped entrance area.
A modern kitchen with a refrigerator, stove, and dishwasher. There is a dining area with a table and chairs.
A hotel room with a bed, a desk, a sofa, a TV, and a window with curtains.
A hallway with a framed landscape painting, a vending machine, and a reception area with a couch and a window.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
370 Market Street, Hartford, CT, 06120
  • Place, Dunkin' Donuts Park
    ‪5 min walk‬
  • Place, PeoplesBank Arena
    ‪13 min walk‬
  • Place, Connecticut Convention Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite

A hotel room with a bed, desk, and kitchenette.

Studio Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, two bedside lamps, a TV mounted on the wall, a desk, and a chair.

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

A modern kitchen with stainless steel appliances, including a refrigerator, dishwasher, and microwave.

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

A modern kitchen with stainless steel appliances, including a refrigerator, dishwasher, and microwave.

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Studio Suite, 2 Queen Beds

7.4 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

A modern kitchen with stainless steel appliances, including a refrigerator, dishwasher, and microwave.

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk, a sofa, a TV, and a window with curtains.

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern kitchen with stainless steel appliances, including a refrigerator, dishwasher, and microwave.

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

A modern kitchen with stainless steel appliances, including a refrigerator, dishwasher, and microwave.

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

A modern kitchen with stainless steel appliances, including a refrigerator, dishwasher, and microwave.

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern kitchen with a refrigerator, stove, and dishwasher. There is a dining area with a table and chairs.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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The price is $178
Aug 20 - Aug 21
Total with taxes and fees
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About the neighborhood

Hartford

City center stay.Within a 15-minute walk of this Downtown Hartford hotel, you'll find PeoplesBank Arena and The Meadows Music Theatre. Dunkin' Donuts Park and Riverside Park are also within half a mile (1 km).

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.3 miles
  • Connecticut Science Center - 13 min walk - 0.7 miles
  • PeoplesBank Arena - 13 min walk - 0.7 miles
  • Bushnell Park - 15 min walk - 0.8 miles
  • Connecticut Convention Center - 16 min walk - 0.9 miles

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪Dunkin' - ‬10 min walk
  • House Of Bread
  • ‪Aqui Me Quedo - ‬12 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel near PeoplesBank Arena in Hartford
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites Hartford Downtown by IHG. Limited free parking is available on a first-come, first-served basis.

This Hartford hotel is smoke free.

  • 81 guestrooms or units
  • 8 levels
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2017
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Exterior
Hampton Inn & Suites Hartford/East Hartford
East Hartford
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,190 reviews
$122 nightly
The price is $141
Aug 23 - Aug 24
Total with taxes and fees
Hampton Inn & Suites Hartford/East Hartford

Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Frequently asked questions

How close is Candlewood Suites Hartford Downtown by IHG to the airport?

Candlewood Suites Hartford Downtown by IHG is 15 mi (21-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Hartford Downtown by IHG?

As of Aug 14, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown by IHG on Sep 10, 2026 start from $155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Hartford Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Hartford Downtown by IHG.

Does Candlewood Suites Hartford Downtown by IHG offer free breakfast?

Candlewood Suites Hartford Downtown by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Hartford Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Hartford Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Candlewood Suites Hartford Downtown by IHG?

This hotel offers free self parking.

Does Candlewood Suites Hartford Downtown by IHG have a pool?

Candlewood Suites Hartford Downtown by IHG does not have a pool.

Does Candlewood Suites Hartford Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Hartford Downtown by IHG to downtown Hartford?

Candlewood Suites Hartford Downtown by IHG is 1 mi away from Hartford.

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great quick stay, easy check in, clean rooms.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Tanya

It’s in a good location.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Keishalue

Room was clean, staff was nice,
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great room and amazing location.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old everything. Don’t expect anything at all. The comforter looked like it had stuff spilled all over it in the past and continued to wear the stain marks. Be prepared to change your own sheets, and if you have an allergy to down, don’t expect a hypoallergenic replacement. Weary, I had to go to Walmart to buy a cheap pillow and pillowcase so I would not have an asthma attack, but still left there, cough, coughing, and wheezing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Candlewood Suites. Room was clean. Free parking available. Right near to downtown area. Average stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and comfortable
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Robert

Liked: Staff & service
Needs updating
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Zoya

Liked: Cleanliness, staff & service, amenities
Very easy check-in, staff was extremely kind. Room was spotless.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

maura

Liked: Staff & service, amenities, property conditions & facilities
Location is great - actually unexpectedly quiet Parking was plentiful. Check in was good- fast & super easy. Room was really clean except that there was a pretty nasty smell (I think from the carpet. Like maybe the carpet needs to be washed) I love that the windows open (although just a little) but I had to keep them open b/c of the smell
Stayed 2 nights in May 2026
Verified review

8/10 Good

James

Clean
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Debarati

Liked: Cleanliness, staff & service, amenities
Neighborhood, exterior hotel looks and around the hotel area not that great. Surprisingly room was very neat and clean. Good layout and organized.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
Decent, average property. Helpful staff. Clean room.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Kathleen

There was a lot of traveling nurses and it was very busy and a lot of noise
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my good afternoon thank you for calling the department. My name is Darvin. May I have you claim an ID of Social Security number so I can assist you? All right, all right give me a second let me
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jocelyne

Liked: Cleanliness, property conditions & facilities
Booked at the last minute while traveling in a snow storm. The desk person was friendly and helpful. The room was very clean. We were pleased with our stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Aileen Ann

Liked: Cleanliness, amenities, property conditions & facilities
Even though we arrived less than an hour early, they allowed us to check in. Friendly staff, clean facility and easy parking.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Kenneth

Disliked: Amenities
Area seemed sketchy. Soap dispenser empty. Bed was comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was it able to stay at the hotel because didn’t know I was getting charged an extra hundred dollars to stay there?
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service
Great Place!!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
BESTbedding ever very clean and quiet!!
Stayed 1 night in Nov 2025