Candlewood Suites Hartford Downtown by IHG

2.5 star property
Hotel perfectly located for exploring Hartford

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Suite, 1 Bedroom | Room amenity
Exterior
Interior
Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
370 Market Street, Hartford, CT, 06120
  • Place, Dunkin' Donuts Park
    ‪5 min walk‬
  • Place, PeoplesBank Arena
    ‪13 min walk‬
  • Place, Connecticut Convention Center
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪15 min drive‬

Room options

Studio Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

You may also like

About the neighborhood

Hartford

City center stay.Within a 10-minute walk of this Downtown Hartford hotel, you'll find Dunkin' Donuts Park and Riverside Park. Constitution Plaza and Hartford Stage are also within half a mile (1 km).

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.3 miles
  • Connecticut Science Center - 11 min walk - 0.6 miles
  • PeoplesBank Arena - 13 min walk - 0.7 miles
  • Connecticut Convention Center - 14 min walk - 0.8 miles
  • Bushnell Park - 14 min walk - 0.8 miles

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪SUBWAY - ‬10 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪Pietro's Pizza - ‬8 min walk
  • ‪Sorella - ‬14 min walk
  • ‪The Place 2 Be - ‬10 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel perfectly located for exploring Hartford
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites Hartford Downtown by IHG. Limited free parking is available on a first-come, first-served basis.

This Hartford hotel is smoke free.

  • 81 guestrooms or units
  • 8 levels
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2017
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Frequently asked questions

How close is Candlewood Suites Hartford Downtown by IHG to the airport?

Candlewood Suites Hartford Downtown by IHG is 15 mi (21-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Hartford Downtown by IHG?

As of Dec 19, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown by IHG on Dec 21, 2025 start from $113.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Hartford Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Hartford Downtown by IHG.

Does Candlewood Suites Hartford Downtown by IHG offer free breakfast?

Candlewood Suites Hartford Downtown by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Hartford Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Hartford Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Candlewood Suites Hartford Downtown by IHG?

This hotel offers free self parking.

Does Candlewood Suites Hartford Downtown by IHG have a pool?

Candlewood Suites Hartford Downtown by IHG does not have a pool.

Does Candlewood Suites Hartford Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Hartford Downtown by IHG to downtown Hartford?

Candlewood Suites Hartford Downtown by IHG is 1 mi away from Hartford.

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 411 out of 914 reviews
Rating 8 - Good. 258 out of 914 reviews
Rating 6 - Okay. 122 out of 914 reviews
Rating 4 - Poor. 58 out of 914 reviews
Rating 2 - Terrible. 65 out of 914 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

naresh

Liked: Cleanliness
Disliked: Staff & service
close to downtown, but not a high end property, was clean though
Stayed 1 night in Sep 2025

8/10 Good

Joycelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable area. Great location for dining and shopping
Stayed 3 nights in Sep 2025

10/10 Excellent

kerri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds big rooms clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Nevora, New Bedford

Stayed 1 night in Aug 2025

6/10 Okay

George

Stayed 1 night in Aug 2025

6/10 Okay

joy

Close enough to walk

So so hotel but it’s walking distance to xfinity theatre and the parking is free! No frills, no food, no coffee in the lobby. Walls are thin but we were exhausted from the concert so it didn’t bother us. The only reason I would go back there is to attend another concert.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Stayed 1 night in Sep 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Bedding ever!

The rooms are always clean and quiet. I was on the 5th floor in a corner unit. You couldn't hear anything, and I'm not being interrupted by it. The cleaning staff in the morning.It is so peaceful there.I would never stay anywhere else.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittney

Stayed 1 night in Aug 2025

8/10 Good

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Travis, Londonderry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came back to the room after attending a concert down the road. My wife pulled the comforter back and climbed into bed. Upon doing so her hand brushed across a clear and hardened spot on the fitted sheet, which I don’t even wanna speculate could be. Upon further inspection, getting up, disgusted the regular bedsheet had green stains on it as well and obviously the bedding was just pulled up and never changed from the previous guest. The bathroom wasn’t very clean either (which I didn’t even bother to mention to her because what the hell was the point at 12:30 AM) as there were remnants under the toilet seat and the floor felt like it was never cleaned, I contacted the front desk and the lady told me if I wanted sheets to come down and get them myself. She then said she’s the only one there and came off very rude and was completely unapologetic and could care less. The air conditioning unit in the room rattled all night like a diesel truck running and the people who we shared a thin wall with were partying till about 2 AM. We maybe slept three hours in total. In the morning, the same person checked me out. She never asked me how the stay was or apologized instead just asked me if I wanted to receipt and that was that apparently. Horrible staff, horrible maintenance and service never again.
Stayed 1 night in Aug 2025

10/10 Excellent

Tara

Stayed 1 night in Aug 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was great
Stayed 1 night in Aug 2025

8/10 Good

Dino

Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

6/10 Okay

Deanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was in a great location. Needs some updating and maybe a few air fresheners
Stayed 2 nights in Aug 2025

8/10 Good

Eddie

Liked: Staff & service, property conditions & facilities
Great price
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Kimberly

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a concert at the Xfinity Center. It’s a very convenient location. It’s within walking distance. Spotless room and comfortable bed. We will stay again when we’re in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Treze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very, very vlean
Stayed 1 night in Apr 2025

10/10 Excellent

carrie

Friendly
Stayed 1 night in Aug 2025