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The Capitol Hotel, Ascend Hotel Collection

3.0 star property
Hotel near XL Center in Hartford

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Free daily full breakfast
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Fitness facility

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
440 Asylum St, Hartford, CT, 06103
  • Bushnell Park
    1 min walk
  • XL Center
    4 min walk
  • Connecticut State Capital
    9 min walk
  • Hartford, CT (HFD-Hartford - Brainard)
    11 min drive

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, View

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Non Smoking, View

  • 198 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 198 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed
Exterior
Best Western Hartford Hotel & Suites
Pool
Breakfast included
Parking included
Free WiFi
3.8 out of 5, Good, (1004)
The price is $131
per night
$151 total
includes taxes & fees
Nov 8 - Nov 9
Best Western Hartford Hotel & Suites

About the neighborhood

Hartford

Heart of Hartford.At this Downtown Hartford hotel, you'll be within a 5-minute walk of XL Center and Bushnell Park. Hartford Symphony Orchestra and Hartford Downtown Farmers Market are also within half a mile (1 km).

What's nearby

  • Bushnell Park - 1 min walk
  • XL Center - 4 min walk
  • Bushnell Center for the Performing Arts - 9 min walk
  • Connecticut Convention Center - 15 min walk
  • Xfinity Theatre - 4 min drive

Getting around

  • Hartford Union Station - 2 min walk
  • Bradley Intl. Airport (BDL) - 23 min drive

Restaurants

  • ‪Black-Eyed Sally's - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Brownstone - ‬6 min walk
  • ‪Max Downtown - ‬5 min walk
  • ‪Element 315 - ‬8 min walk

About this property

The Capitol Hotel, Ascend Hotel Collection

Hotel near XL Center in Hartford
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business center and 2 meeting rooms are available. A 24-hour fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly The Capitol Hotel, Ascend Hotel Collection. Parking is available for a fee. A complete renovation of The Capitol Hotel, Ascend Hotel Collection was completed in 2016.

This Hartford hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 9 levels
  • Built in 1960
  • Full breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

Frequently asked questions

How close is The Capitol Hotel, Ascend Hotel Collection to the airport?

The Capitol Hotel, Ascend Hotel Collection is 16.7 mi (23-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at The Capitol Hotel, Ascend Hotel Collection?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at The Capitol Hotel, Ascend Hotel Collection on Nov 17, 2024 start from $77.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Capitol Hotel, Ascend Hotel Collection have an airport shuttle?

Airport shuttle services are not available at The Capitol Hotel, Ascend Hotel Collection.

Does The Capitol Hotel, Ascend Hotel Collection offer free breakfast?

The Capitol Hotel, Ascend Hotel Collection offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at The Capitol Hotel, Ascend Hotel Collection?

No, there is no casino at this hotel.

What time is check-in at The Capitol Hotel, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Capitol Hotel, Ascend Hotel Collection?

Free parking is not available at this hotel. Self parking is available for USD 15.00 per day.

Does The Capitol Hotel, Ascend Hotel Collection have a pool?

The Capitol Hotel, Ascend Hotel Collection does not have a pool.

Does The Capitol Hotel, Ascend Hotel Collection have a spa?

There are no spa services available at this hotel.

How close is The Capitol Hotel, Ascend Hotel Collection to downtown Hartford?

The Capitol Hotel, Ascend Hotel Collection is 0.4 mi away from Hartford.

Reviews

7.4

Good

Rating 10 - Excellent. 309 out of 912 reviews" "
Rating 8 - Good. 245 out of 912 reviews" "
Rating 6 - Okay. 177 out of 912 reviews" "
Rating 4 - Poor. 84 out of 912 reviews" "
Rating 2 - Terrible. 97 out of 912 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The neighborhood is run down and there’s a lot of empty storefronts. It’s a great view of the capital and walkable to the things we were planning on doing. Considerable frustration with the room keys and we did seem to inconvenience the clerk working the desk at the time. Also, there’s a charge for parking that was unexpected
Stayed 2 nights in Jul 2024

4/10 Poor

Audrey

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty light bulbs were burnt out in the room, light on the phone would not shut off, making noises to alert that there was a message.
Stayed 1 night in Jul 2024

4/10 Poor

Lyndsie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beds are really hard. Very outdated! Have to pay to park at the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

megan

Stayed 1 night in Jul 2024

8/10 Good

Donald

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was very good, I would book again in an instant 😉
Stayed 3 nights in Jun 2024

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was too firm
Stayed 5 nights in Jul 2024

10/10 Excellent

Diane

Traveled with group
Nice. Clean. Customer service Great
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Stayed 1 night in Jul 2024

8/10 Good

Gaynell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was very good. Staff helpful and pleasant. Didnt like the underground parking. A little to scary and cement was falling from the ceiling
Stayed 2 nights in Jul 2024

10/10 Excellent

Frank, West Chazy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was excellent. We came to hartford for a concert at xfinity and this was a very convenient location. Since it was my wife’s birthday, I made sure to get a room facing the capitol building because on the sat night was the independence day celebration and we had an amazing view of the fireworks right across the street! Lots of bars nearby and restaurants. The room was super clean and the hotel has a garage parking in the basement which is way better than having to leave your car outside. Warning to people who are out of state coming from cities where you are used to seeing many people, this is a ghost town. The downtown area is mostly office buildings therefore you will see most traffic during the day but even then it’s very sparse. So if you like to be in a bustling city, this isn’t it. We however, loved it!
Stayed 3 nights in Jul 2024

10/10 Excellent

Rupankar

Stayed 2 nights in Jul 2024

6/10 Okay

Sang Joon

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice but parking was a little confusing. The shower was hard to use. Clean and within walking distance of good food and the show we went to see.
Stayed 1 night in Jul 2024

6/10 Okay

Gabriela, Nanuet

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice, clean ( bonus : pet-friendly !) and located very close to the Bushnell park where I attended a music festival, therefore convenient. And the price was right ! The staff was very friendly and helpful. However, the area close to the hotel was a bit shady, I was very concerned while I walked my dog, not even going very far from the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

LAWRENCE, EAST QUOGUE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Nice room. All as expected. Very convenient location. Hotel and neighborhood were very clean. Mostly 5 star rating but gave 4 stars as did not feel entirely safe in the vicinity of the hotel. Had business nearby at the government building and felt there were some folks that did not make me feel entirely safe, as they were driving cars with blacked out windows and kept driving round and round the block. This is not the hotel's fault but I would have felt safer with more police presence. Also, there was an ever present scent of cannabis in the air and albeit it may be legalized now it still leaves one weary of the intentions of who is using it. My hotel room was great and had a great view of the park and I did a lot people watching from the window, from where I noticed a lot of loiterers below and trash can scavengers. Again, not the hotel's fault, rather Hartford's.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

donny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jun 2024

8/10 Good

ROBERT

Stayed 1 night in Jun 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Jun 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Stayed 1 night in Jun 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024