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"My stay was brief. What stood out what the sign on the door going to the pool stating: "Closed for the Season"...In July?? Really! Also, it should be ... " More

By a verified traveler on Mon 23 Jul 2018

Hotel Description

3.5-star hotel near XL Center

City center stay

Within a 15-minute walk of this Downtown Hartford hotel, you'll find XL Center and Bushnell Park. Mark Twain House and Connecticut Convention Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a computer station, and dry cleaning are also offered.

Free WiFi, flat-screen TVs

The 150 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include free newspapers, hair dryers, and safes.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room Nov 3 - Nov 4

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Red Lion Hotel Hartford ratings based on 16 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Lion Hotel Hartford

Everyone (10) Couples (1) Family (6)
5 out of 5
The property is good. It seems construction is going on to better the facility. The only issue I have is with the huge potholes in front of the Hotel. Besides that, everything about this place is good.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 2, 2019 by Front Office Manager

Dear Valued Guest, We appreciate you taking notice that we're making efforts to spruce up the facility. It's great to know you enjoyed your stay with us and we do hope to see you again in the near future. Thankfully, Greg H.

4 out of 5
The only issues with this hotel are the huge waterfilled potholes in front, and that the card reader for the parking seems defective. You have to swipe the card a few times in order for the arm to raise.

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 15, 2019 by Front Office Manager

Dear Valued Guest, We apologize for the inconvenience that you may have experienced. I will address this matter with the parking garage and the other departments. Thank you for letting us know how your stay was. Appreciatively, Greg H.

2 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Aug 3, 2019 by Front Office Manager

Dear Valued Guest, Thank you for taking the time to let us know how your stay was. We do value and appreciate your opinion. Thankfully, Greg H.

4 out of 5
This hotel is being restored. The pavement in the parking area was terrible, and the restaurant was closed except for breakfast. The room was large and comfortable. The staff was great.

Posted by on Jun 12, 2019

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Comment from Hotel Management

Aug 5, 2019 by Front Office Manager

Dear Valued Guest, Firstly let me thank you for choosing our hotel. We are looking into the pavement and how to get this rectified as soon as possible. We are sorry for the inconvenience of the other food services being out. We hope to see you again when they're back up and running. Thankfully, Greg H.

2 out of 5
I Liked the room ,staff, location. I didn't like that we didn't have a restaurant and Lounge

Posted by on May 21, 2019

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Comment from Hotel Management

May 28, 2019 by Guest Relations

We are delighted to know our comfortable rooms and welcoming staff were just a few highlights of your stay! While we do not have an on-site restaurant there are some great places in the area that our team will be more than happy to recommend. Thank you for taking the time to leave us feedback and we wish you happy travels ahead.

5 out of 5
The staff, especially Daneisha, were amazing! The location was very convenient and the room was nice.

Posted by on Apr 10, 2019

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4 out of 5
i was unhappy about the $17/day parking fee. The location was not as walkable as i hoped. i liked the room, bed, bathroom and tv.

Posted by on Apr 8, 2019

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1 out of 5
The service is not satisfactory at all. You have to check out at 11am, and once you check out, the door card doesn't work any more! I was told there is no public parking nearby except the street parking. But there are 3 parking garages just next to the hotel with much cheaper price. The parking in the hotel is $17 per night. No breakfast due to the cafeteria renovation.

Posted by on Mar 8, 2019

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4 out of 5

Short Visit

Pros: It was clean and well staffed
Cons: Somewhat outdated
Location: Good location for the downtown area
My stay was brief. What stood out what the sign on the door going to the pool stating: "Closed for the Season"...In July?? Really! Also, it should be stated somewhere that there is a parking fee for guests. Everything else was fine.

Posted by , from Atlanta, GA on Jul 23, 2018

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Comment from Hotel Management

Aug 16, 2018 by DFranco.

Dear Buddy, Thank you for taking the time to share your experience with us, on behalf of our entire staff I thank you and hope to see you again soon. Best, Daniel Franco General Manager

4 out of 5
Pool was not available, very upsetting, since the weather was really hot

Posted by on Jul 10, 2018

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Comment from Hotel Management

Jul 12, 2018 by DFranco.

Dear Valued Guest, Thank you for taking the time to share your experience with us, we are sorry to see that your experience with us was not satisfactory. We are working very hard to ensure the pool is safely open as soon as possible. Best, Daniel Franco General Manager

About the Red Lion Hotel Hartford

Location 50 Morgan Street, Hartford, CT 6120

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. The business-friendly Red Lion Hotel Hartford also features a 24-hour fitness center, coffee/tea in a common area, and concierge services. Parking is available for a fee. This 3.5-star Hartford hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 18 levels
  • Built in 1995
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hartford, CT (BDL-Bradley Intl.) (25.7 km / 16 mi)
  • Train station: Hartford Union Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Red Lion Hotel Hartford offers 150 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Bistro Z - This restaurant specializes in American cuisine and serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome for a fee

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization for the total amount of stay plus USD 100 for the 1st night of stay and USD 50 for each additional night of stay for incidentals. Incidental authorizations will be released at the time of check-out. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 12.00 per person (approximately)
  • Self parking fee: USD 17 per day (in/out privileges)
  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Lion Hartford
  • Crowne Plaza Hartford Hotel
  • Crowne Plaza Hotel
  • Red Lion Hotel Hartford Hotel
  • Red Lion Hotel Hartford Hartford
  • Red Lion Hotel Hartford Hotel Hartford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Hartford-Hotels-Red-Lion-Hotel-Hartford.h9364-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.