4/10 Poor
Greg
Traveled with group
Dec 15, 2025
this hotel is in an underground bunker at -4 and -5 from street level. There are no windows and if you turn off all the lights in the room you are in pitch darkness - you cannot see your hand in front of your face - or where your phone is or where the light switch is. This I found truly disturbing and claustrophobic - I think a good suggestion would be to have at least slightly illuminated lightswitches. The rooms are below the underground line and so you can feel and her the underground trains rumbling overhead - if you are a light sleeper this is very disturbing. The toilet flush system is super powerful and noisy. you can hear people flushing there toilets in other rooms. The most unpleasant thing was being charged to leave bags both before and after checkin. Your summary of hotel facilities includes luggage storage but it does not mention that it is paying and GBP15 per bag both before and after checkin. This is the first and only hotel I have ever stayed in where this has been applied - not market practice and very dishonest.
Greg
Stayed 1 night in Dec 2025
































