The Cumberland, London

4.5 star property
Art Deco hotel near Frameless Immersive Art Experience

Choose dates to view prices

Photo gallery for The Cumberland, London

Exterior
Creator video - submitted by Fancy Nanc-ista
Family Room | Premium bedding, in-room safe, desk, laptop workspace
Family Room | Living area | 40-inch LCD TV with digital channels
Serves brunch and happy hour

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL
  • Place, Marble Arch
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Park Lane
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Classic Single Room

9.2 out of 10
Wonderful
(17 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room

8.8 out of 10
Excellent
(29 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room

8.6 out of 10
Excellent
(36 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe King

8.6 out of 10
Excellent
(49 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin

8.2 out of 10
Very good
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

8.6 out of 10
Excellent
(27 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Park View Room

9.6 out of 10
Exceptional
(7 reviews)
  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive King Room (With Executive VIP Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite (With Executive VIP Lounge Access)

7.2 out of 10
Good
(5 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Star Suite (With Executive VIP Lounge Access)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

  • Sleeps 1

Classic Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Deluxe King

  • Sleeps 2

Family Room

  • Sleeps 4

Executive Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 3

Executive King Room

  • Sleeps 3

Studio Suite

  • Sleeps 3

Star Suite

  • Sleeps 3

Park View Room

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Accessible Classic Double Room

  • Sleeps 2

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About the neighborhood

London

Heart of London.A stay at this London City Centre hotel places you steps from Frameless Immersive Art Experience and within a 5-minute walk of Hyde Park. Piccadilly Circus and Buckingham Palace are also within 2 miles (3 km).

What's nearby

  • Marble Arch - 1 min walk - 0.0 miles
  • Hyde Park - 2 min walk - 0.1 miles
  • Park Lane - 2 min walk - 0.1 miles
  • Selfridges - 4 min walk - 0.3 miles
  • Oxford Street - 12 min walk - 0.7 miles

Getting around

  • Marble Arch Underground Station - 2 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪SOUND Cafe - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Zula Burger - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Pizza Hut - ‬3 min walk

About this property

The Cumberland, London

Art Deco hotel near Frameless Immersive Art Experience
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly The Cumberland, London. The hotel can provide concierge services and wedding services.

This Art Deco London hotel is smoke free.

  • 900 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 1929
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

How close is The Cumberland, London to the airport?

The Cumberland, London is 11.8 mi (60-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Cumberland, London?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at The Cumberland, London on Jan 4, 2026 start from $179.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cumberland, London have an airport shuttle?

The Cumberland, London offers an airport shuttle 24 hours a day, at scheduled times, for a charge of GBP 130 per vehicle, one-way.

Does The Cumberland, London offer free breakfast?

Free breakfast isn’t provided at The Cumberland, London, but buffet breakfast is offered for a fee of GBP 21.50 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:30 AM to 11:30 AM.

Is there a casino at The Cumberland, London?

No, there is no casino at this hotel.

What time is check-in at The Cumberland, London?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at The Cumberland, London?

Free parking is not available at this hotel.

Does The Cumberland, London have a pool?

The Cumberland, London does not have a pool.

Does The Cumberland, London have a restaurant?

The Cumberland, London is home to SOUND Cafe, which features British cuisine, happy hour, and light fare.

Does The Cumberland, London have a spa?

There are no spa services available at this hotel.

How close is The Cumberland, London to downtown London?

The Cumberland, London is 1.4 mi away from London.

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 822 out of 1477 reviews
Rating 8 - Good. 395 out of 1477 reviews
Rating 6 - Okay. 163 out of 1477 reviews
Rating 4 - Poor. 45 out of 1477 reviews
Rating 2 - Terrible. 52 out of 1477 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

10/10 Excellent

JAIME, Staten Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall impression is that the place is excellent. Lots to do around and accommodations are updated. Reception is excellent specially if known ahead of time you have reserved a suite which includes a dedicated reception lounge.
Stayed 3 nights in Aug 2025

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay - more healthy options in the executive lounge - too much fried food .
Stayed 3 nights in Sep 2025

8/10 Good

Hannah

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Really good location and friendly staff. Hotel amenities are excellent especially with a fridge in the room. Could improve the level of cleanliness in the bathroom. Finger prints/ hand marks on glass door not from my visit and glass door shower screen not clean. Could be improved with new grouting/sealent as mouldy and looks tired.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, cool, convenient

Great hotel - friendly check-in (I was lucky and my room was ready very early). Comfortable beds and quiet rooms. All the amenities you need. Love the program where you can skip a housekeeping day for cafe credit. I would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angel

Yes
Stayed 2 nights in Sep 2025

8/10 Good

Linda K.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we got out of our taxi and they were waiting with an umbrella , to taking our bags in for us and delivering them to our room, to the quick and friendly check in, the customer service was above and beyond the entire time!!!
Stayed 1 night in Sep 2025

8/10 Good

Ashok

Liked: Cleanliness, property conditions & facilities
The location was very convenient Very crowded is the lobby and noisy
Stayed 1 night in Sep 2025

4/10 Poor

Dimitris, Raleigh

This is an overpriced property mainly because of its location .
Stayed 1 night in Sep 2025

8/10 Good

Ronni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean, adequate

Large comfortable hotel located near Marble Arch tube station. Room was clean with comfortable beds. Food is mediocre. Had to remind staff to provide sufficient towels and supplies. Tissues were not replaced. We had to take them off a housekeeping cart.
Stayed 3 nights in Sep 2025

10/10 Excellent

Abdulaziz

Stayed 10 nights in Aug 2025

8/10 Good

Cory

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was clean. Friendly staff. Hotel is easily accessible by bus
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2025

10/10 Excellent

David, Oak Brook

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cumberland is a very large hotel. Rooms are nice, good bed and nice shower which is the main thing. the exec rooms nice access to a nice separate check in and lounge which is very nice. Only issue was the shower leaks into the bathroom and Ive had this before here so use the floor mat to block the water.
Stayed 1 night in Sep 2025

6/10 Okay

Joanne

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby smells really bad and was not so clean, the service excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Ajay, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite busy neighborhood.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hayley

Stayed 1 night in Aug 2025

6/10 Okay

John

Stayed 3 nights in Aug 2025

8/10 Good

David

Traveled with partner
clean room
Stayed 1 night in Aug 2025

6/10 Okay

Donna

Stayed 1 night in Aug 2025

8/10 Good

Paula

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Well located

The check in was super easy, the room was spacious and confortable but the bathroom wasn’t very clean ( hair on the shower floor) and the soap was with some camphor so really not appropriate for shower.
Stayed 1 night in Aug 2025