6/10 Okay
Alanna
Traveled with family
Dec 1, 2025
I booked a triple room. On arrival the receptionist said he has given us a bigger room. When we got to the room it was cold, smelt of sewage, room decor was tatty and tired. Double bed on ground floor and then two single beds up some windy open stairs. Not welcoming at all and split the group up. I also had my Mum with me who was not happy with using the stairs.
We asked to change rooms and luckily they did have another room, which was much better, warmer and no smells. Ideal position close to Paddington train station and tube. Also very handy that we could leave our luggage there until our return journey.
Alanna
Stayed 1 night in Nov 2025































