Holiday Inn London - Kensington High St. by IHG

4.0 star property
4-star spa hotel near Kensington Palace

Choose dates to view prices

Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Exterior
Point of interest
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service

Explore the area

Map
Wrights Lane, Kensington, London, England, W8 5SP
  • Kensington Palace
    ‪12 min walk‬
  • Royal Albert Hall
    ‪15 min walk‬
  • Buckingham Palace
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

Suite, 1 King Bed

  • 257 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

City center stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Kensington Palace and Olympia Conference and Exhibition Centre. Royal Albert Hall and Buckingham Palace are also within 3 miles (5 km).

What's nearby

  • Kensington High Street - 3 min walk - 0.2 miles
  • Kensington Palace - 12 min walk - 0.7 miles
  • Royal Albert Hall - 15 min walk - 0.8 miles
  • Olympia Conference and Exhibition Centre - 18 min walk - 1.0 mile
  • Buckingham Palace - 7 min drive - 2.2 miles

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Underground Station - 19 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • ‪Jacuzzi - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Dishoom - ‬5 min walk
  • ‪Japan House - ‬5 min walk
  • ‪The Ivy Kensington Brasserie - ‬4 min walk

About this property

Holiday Inn London - Kensington High St. by IHG

4-star spa hotel near Kensington Palace
Holiday Inn London - Kensington High St. by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, spa services, and a terrace are also featured at Holiday Inn London - Kensington High St. by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 706 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1960
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Imagine has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Czech, English, French, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 45 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Access to all recreational facilities is subject to a surcharge.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Frequently asked questions

How close is Holiday Inn London - Kensington High St. by IHG to the airport?

Holiday Inn London - Kensington High St. by IHG is 13.3 mi (67-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn London - Kensington High St. by IHG?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London - Kensington High St. by IHG on May 26, 2025 start from $132.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn London - Kensington High St. by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn London - Kensington High St. by IHG.

Does Holiday Inn London - Kensington High St. by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn London - Kensington High St. by IHG, but full breakfast is offered for a fee of GBP 17.95 per person. It's available on weekdays from 6:30 AM to 10 AM and weekends from 7 AM to 10:30 AM.

Is there a casino at Holiday Inn London - Kensington High St. by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn London - Kensington High St. by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn London - Kensington High St. by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 45 per day.

Does Holiday Inn London - Kensington High St. by IHG have a pool?

Holiday Inn London - Kensington High St. by IHG features an indoor pool.

Does Holiday Inn London - Kensington High St. by IHG have a restaurant?

Holiday Inn London - Kensington High St. by IHG is home to Boulevard Restaurant, which features international cuisine.

Does Holiday Inn London - Kensington High St. by IHG have a spa?

Pamper yourself with a day at Imagine, where you can enjoy massages, mani/pedis, and body wraps.

How close is Holiday Inn London - Kensington High St. by IHG to downtown London?

Holiday Inn London - Kensington High St. by IHG is 2.8 mi away from London.

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 692 out of 1607 reviews
Rating 8 - Good. 472 out of 1607 reviews
Rating 6 - Okay. 226 out of 1607 reviews
Rating 4 - Poor. 114 out of 1607 reviews
Rating 2 - Terrible. 103 out of 1607 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was to a good standard, however the room was very small especially the end of the bed in relation to the bathroom.
Stayed 2 nights in Feb 2025

10/10 Excellent

NC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Shonette

Traveled with family
Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

Simon, Cardiff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable three day stay. Comfy room. Excellent breakfast. Great hotel staff throughout. Top location. Would definitely return.
Stayed 1 night in Dec 2024

8/10 Good

katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard king room on the second floor. It was small but very clean. Probably one of the cleanest hotel rooms ive stayed in. There was tea & coffee and shower gel & shampoo provided. The room was very warm so we had to have the window open a bit as well as the aircon on. The bed was very hard so i didn't sleep well unfortunately. I felt like a lizard sleeping on a rock! Not good when you have a spinal condition. Breakfast was expensive at £17.50 each so we didn't bother but there is a Starbucks in the lobby. Ive had to knock off a star for cleanliness as the pool changing rooms were not that clean with hair laying around and shower gel etc run out. The check in staff member for the pool seemed extreamly uninterested as well. The pool area is very small, not like the photos and there were just normal bright lights on with swimming lessons going on, so a bit disappointing and it didn't match the rest of the hotels appearence or standards. The hotel is a 2 min walk from the underground station with lots of places to eat around.
Stayed 1 night in Feb 2025

6/10 Okay

Edwina

Stayed 6 nights in Feb 2025

10/10 Excellent

Kazi

Stayed 1 night in Jan 2025

8/10 Good

Kalpesh, Datchet

Liked: Cleanliness, staff & service, amenities
Safe area
Stayed 2 nights in Jan 2025

6/10 Okay

Ian

Liked: Staff & service
After check in the room had not been cleaned. Having the safe over 6 ft up is not good when you are just over 5 ft tall. Elevator issues. House keeping comes way to early.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kathryn

Stayed 2 nights in Dec 2024

6/10 Okay

heather

Traveled with group
The hotel is steps from the tube station, High Street and the Devonshire Arms. Food and drink service is slow, drinks are pricey. There were no complimentary toiletries such as bar soap, shower cap, nail file. The maid left our garbage tied up on the counter. The pillows are flat.
Stayed 5 nights in Feb 2025

2/10 Terrible

Samson

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property wasn’t what I expected and their manner of communication is poor
Stayed 1 night in Feb 2025

8/10 Good

Zoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Ben

Stayed 4 nights in Feb 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, wonderful hotel and loved the pool.
Stayed 6 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Lisa

Disliked: Property conditions & facilities
Stayed 14 nights in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel for London stay. Great having pool and gym included
Stayed 3 nights in Feb 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Vadilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Daf

Stayed 1 night in Feb 2025

8/10 Good

Montserrat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to transportation, safe and the staff was very professional.
Stayed 3 nights in Feb 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and breakfast
Stayed 1 night in Feb 2025

4/10 Poor

AGB Capital

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025