citizenM London Shoreditch

4.0 star property
4-star boutique hotel near Old Spitalfields Market

Choose dates to view prices

Photo gallery for citizenM London Shoreditch

Building design
Lobby sitting area
Lobby lounge
King Room | Premium bedding, pillowtop beds, desk, laptop workspace
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
6 Holywell Lane, London, England, EC2A 3ET
  • Place, Brick Lane
    ‪6 min walk‬
  • Place, Tower of London
    ‪3 min drive‬
  • Place, St. Paul's Cathedral
    ‪4 min drive‬
  • Airport, London (LCY-London City)
    ‪18 min drive‬

Room options

King Room

9.2 out of 10
Wonderful
(81 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Old Spitalfields Market and Brick Lane. Tower of London and St. Paul's Cathedral are also within 2 miles (3 km).

What's nearby

  • Brick Lane - 6 min walk - 0.3 miles
  • Old Spitalfields Market - 6 min walk - 0.4 miles
  • Tower of London - 3 min drive - 1.1 miles
  • St. Paul's Cathedral - 4 min drive - 1.5 miles
  • Covent Garden Market - 8 min drive - 2.4 miles

Getting around

  • Shoreditch High Street Overground Station - 3 min walk
  • Old Street Station - 11 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Pizza East - ‬1 min walk
  • ‪Smoking Goat - ‬1 min walk
  • ‪Tonkotsu - ‬2 min walk
  • ‪Lounge Bohemia - ‬2 min walk
  • ‪Lyle's - ‬1 min walk

About this property

citizenM London Shoreditch

4-star boutique hotel near Old Spitalfields Market
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM London Shoreditch also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 8 levels
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Shoreditch offers 216 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is 236564886. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

How close is citizenM London Shoreditch to the airport?

CitizenM London Shoreditch is 8.1 mi (28-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM London Shoreditch?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at citizenM London Shoreditch on Nov 2, 2025 start from $124.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM London Shoreditch have an airport shuttle?

Airport shuttle services are not available at citizenM London Shoreditch.

Does citizenM London Shoreditch offer free breakfast?

Free breakfast isn’t provided at citizenM London Shoreditch, but buffet breakfast is offered for a fee of GBP 20 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM London Shoreditch?

No, there is no casino at this hotel.

What time is check-in at citizenM London Shoreditch?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM London Shoreditch?

Free parking is not available at this hotel.

Does citizenM London Shoreditch have a pool?

CitizenM London Shoreditch does not have a pool.

Does citizenM London Shoreditch have a restaurant?

Yes, there is a restaurant on site.

Does citizenM London Shoreditch have a spa?

There are no spa services available at this hotel.

How close is citizenM London Shoreditch to downtown London?

CitizenM London Shoreditch is 2.4 mi away from London.

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1019 reviews
Rating 8 - Good. 204 out of 1019 reviews
Rating 6 - Okay. 70 out of 1019 reviews
Rating 4 - Poor. 11 out of 1019 reviews
Rating 2 - Terrible. 16 out of 1019 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly, Catskill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

SEAN

Liked: Staff & service
Disliked: Cleanliness

Good location, not great cleanliness

Check in was quick and easy - loved that it was all done via the app. I had an issue with my safe and a member of the maintenance team was there to fix it within 10 minutes, which was so appreciated. All staff members were kind + helpful. A few major issues to note. There was only 1 working lift for the entire hotel - a lot of waiting to get to the room with heavy case. I opted to take the stairs once I had all my belongings. The room was slightly dirty when I arrived, there was hairs on the bed spread + dust on some of the amenities. I managed to clean them off myself, but this was disappointing. The shower curtain was very flimsy and dirty, it did not trap much of the water from the shower so there was water all over the toilet floor. There was no hand/body lotion in the room, the dispenser listed as lotion contained hand soap. Overall a decent stay as a solo traveller for one night but probably won't be back again.
Stayed 1 night in Jul 2025

10/10 Excellent

Kris

Stayed 4 nights in Jun 2025

4/10 Poor

Clarissa

Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2025

10/10 Excellent

Hayden

Stayed 1 night in Jul 2025

8/10 Good

Estelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has everything, is modern and clean but it is very small and as you cannot open the window either you get cabin fever also no tea / coffee making facilities in the room
Stayed 1 night in Jul 2025

6/10 Okay

Ella

Stayed 1 night in Jun 2025

10/10 Excellent

Adrienne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location
Stayed 2 nights in Jun 2025

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant staff very convenient
Stayed 1 night in Jun 2025

10/10 Excellent

denisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronit

Stayed 1 night in Jun 2025

8/10 Good

Sylvester

Stayed 1 night in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Rose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Patrick

Stayed 2 nights in Jun 2025

10/10 Excellent

Charlie

Stayed 6 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025