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citizenM London Shoreditch

4.0 star property
4-star boutique hotel near Old Spitalfields Market

Choose dates to view prices

Photo gallery for citizenM London Shoreditch

Hotel building with a sleek glass facade and vibrant mural.
Enjoy a drink at the bar, where stools line up along the counter and shelves hold a selection of beverages.
Artistic decor and eclectic touches adorn this inviting space, featuring a vibrant painting, colorful figurines, and a unique starburst clock.
Relax in our spacious lobby with a comfortable seating area, flat-screen TV, and vibrant mural.
Relax in a stylish room with a made bed, bedside table, and flat-screen TV, offering a city view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
6 Holywell Lane, London, England, EC2A 3ET
  • Brick Lane
    ‪6 min walk‬
  • Tower of London
    ‪3 min drive‬
  • St. Paul's Cathedral
    ‪4 min drive‬
  • London (LCY-London City)
    ‪18 min drive‬

Room options

View all photos for King Room

King Room | Bathroom | Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

King Room

9.0 out of 10
Wonderful
(73 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Old Spitalfields Market and Brick Lane. Tower of London and St. Paul's Cathedral are also within 2 miles (3 km).

What's nearby

  • Brick Lane - 6 min walk - 0.3 miles
  • Old Spitalfields Market - 6 min walk - 0.4 miles
  • Liverpool Street - 10 min walk - 0.6 miles
  • Tower of London - 3 min drive - 1.1 miles
  • St. Paul's Cathedral - 4 min drive - 1.5 miles

Getting around

  • Shoreditch High Street Overground Station - 3 min walk
  • Old Street Station - 11 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪The Tea Building - ‬1 min walk
  • ‪The Crown and Shuttle - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Lyle's - ‬1 min walk
  • ‪Smoking Goat - ‬1 min walk

About this property

citizenM London Shoreditch

4-star boutique hotel near Old Spitalfields Market
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM London Shoreditch also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 8 levels
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Shoreditch offers 216 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is 236564886. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

How close is citizenM London Shoreditch to the airport?

CitizenM London Shoreditch is 8.1 mi (28-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM London Shoreditch?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at citizenM London Shoreditch on Jul 27, 2025 start from $129.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM London Shoreditch have an airport shuttle?

Airport shuttle services are not available at citizenM London Shoreditch.

Does citizenM London Shoreditch offer free breakfast?

Free breakfast isn’t provided at citizenM London Shoreditch, but buffet breakfast is offered for a fee of GBP 20 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM London Shoreditch?

No, there is no casino at this hotel.

What time is check-in at citizenM London Shoreditch?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM London Shoreditch?

Free parking is not available at this hotel.

Does citizenM London Shoreditch have a pool?

CitizenM London Shoreditch does not have a pool.

Does citizenM London Shoreditch have a restaurant?

Yes, there is a restaurant on site.

Does citizenM London Shoreditch have a spa?

There are no spa services available at this hotel.

How close is citizenM London Shoreditch to downtown London?

CitizenM London Shoreditch is 2.4 mi away from London.

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1007 reviews
Rating 8 - Good. 210 out of 1007 reviews
Rating 6 - Okay. 70 out of 1007 reviews
Rating 4 - Poor. 11 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephane

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great view of overground train
Stayed 3 nights in Apr 2025

8/10 Good

Mark

Stayed 1 night in Apr 2025

6/10 Okay

Steven

Liked: Cleanliness, staff & service, room comfort

Good stay, enjoy the stairs! No lift

We had a good stay over the weekend. Only downside was there was one working lift out of 3. Being on the 8th floor this was a nightmare as we waited a while for a lift to come that wasn’t full or when the lift did eventually come it would stop at every single floor. It’s fortunate that this lift didn’t break down as the hotel would have none! Rather poor that one of the other lifts wasn’t in working order for a city centre London hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew, Marblehead

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I've stayed at CitizenM properties before and the vibe is unique, to say the least. This one in London's Shoreditch neigborhood was no exception. I was greeted immediately and warmly and that was the theme during my 2 night stay. The rooms are small, but comfortable and incredibly efficient. It was clean and accommodated my sleep/work needs more than adequately. My only complaint was that they were down 2 elevators. They did a great job informing me before my stay so I could have rebooked. However, it was only an inconvenience twice in 3 days of being at the property. Overall, i would stay there again for sure and recommend it to anyone that needs to be in that very vibrant working neighborhood in north London.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Solid stay

Stay was lovely. Only one elevator working for the building slowed things down a bit.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, fast easy and convenient
Stayed 3 nights in Apr 2025

8/10 Good

Elbert

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel staff was wonderful, helped us cancel the last night after my wife got sick and we had to go home early. Room is small but fine, main issue is that there is only one elevator working, and from what other guests say its been like that for months. Need to get that fixed!
Stayed 6 nights in Mar 2025

8/10 Good

Leondrus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only a single lift operational

One of the elevators was out of order, making it challenging to get up and down quickly. The service was excellent, and I recommend adding breakfast daily to your stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vincent

Stayed 1 night in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
The refrigerator was not working during my stay,
Stayed 3 nights in Mar 2025

10/10 Excellent

Kirsty

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good location staff were really friendly - we lost my husbands ring and they were going to be getting maintenance to look in our room after our stay. Only things were the charger in the room for the iPad was broken so the iPad died and we had to use my own phone charger to charge it and then there was only one lift working so there was a bit more waiting around for the lift if you wanted to go places. All in all though a good hotel and experience
Stayed 2 nights in Mar 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Stayed 3 nights in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

I was trapped out the front of the hotel with noone answering their phone or the buzzer to let me in to enable me to check in. There was a rave happening opposite the hotel, and numerous people doing drugs openly in front of the hotel. A single female traveller should not have to struggle to get into a hotel. If you need to lock the doors, and your reception is on a different floor, have a doorman.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at CitizenM in Shoreditch- it was easy to get anywhere we wanted and the hotel was comfortable and welcoming. Our only complaint is that only one elevator was working (which we were told about ahead of time), which made for some long waits. We'd gladly stay at the CitizenM again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025