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Berkshires Untold

3.5 star property
3.5-star lodge near Shakespeare and Company

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Photo gallery for Berkshires Untold

Relax in a stylish space with a bar area, seating area, and large windows offering views of the outdoors.
Relax in a warm and inviting library with comfortable seating, a large bookshelf, and a cozy reading nook.
Relax in style with a plush sofa, wooden coffee table, and elegant chandelier.
Relax in a serene outdoor seating area surrounded by lush greenery and comfortable furniture.
Relax in a peaceful library with comfortable seating, bookshelves, and a large window.

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
194 Pittsfield Rd, Lenox, MA, 01240
  • The Mount
    ‪7 min drive‬
  • Tanglewood Music Center
    ‪7 min drive‬
  • Bousquet Ski Area
    ‪10 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪58 min drive‬

Room options

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix

Deluxe Two King Suite

  • 535 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Standard Two Double

Standard Two Double | 1 bedroom, premium bedding, minibar, individually decorated

Standard Two Double

8.8 out of 10
Excellent
(16 reviews)
  • 255 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | 1 bedroom, premium bedding, minibar, individually decorated

Standard King

8.8 out of 10
Excellent
(49 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lenox

In Lenox .You'll be within 3 miles (5 km) of Shakespeare and Company and 6 miles (10 km) of Bousquet Ski Area with a stay here. Tanglewood Music Center and The Mount are also within 6 miles (10 km).
View more Lodges in LenoxOpens in a new window

What's nearby

  • Shakespeare and Company - 5 min drive - 2.9 miles
  • Ventfort Hall Mansion and Gilded Age Museum - 5 min drive - 2.9 miles
  • The Mount - 7 min drive - 4.6 miles
  • Tanglewood Music Center - 7 min drive - 3.8 miles
  • Bousquet Ski Area - 10 min drive - 2.9 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 9 min drive
  • Albany Intl. Airport (ALB) - 60 min drive

Restaurants

  • ‪Guido's Fresh Marketplace - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬15 min walk
  • ‪Mazzeo's Ristorante - ‬4 min drive
  • ‪Arizona Pizza Co. - ‬2 min drive

About this property

Berkshires Untold

3.5-star lodge near Shakespeare and Company
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Berkshires Untold also features a terrace, coffee/tea in a common area, and concierge services. Self parking is free. A complete renovation of Berkshires Untold was completed in February 2023.

This 3.5-star Lenox lodge is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Concierge
  • Terrace
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. These individually decorated accommodations include desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Books

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 85 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Life House Berkshires
Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Frequently asked questions

How close is Berkshires Untold to the airport?

Berkshires Untold is 4.1 mi (8-min drive) away from the Pittsfield, MA (PSF-Pittsfield Municipal) airport, the closest popular airport to the property.

Does Berkshires Untold have an airport shuttle?

Airport shuttle services are not available at Berkshires Untold.

How close is Berkshires Untold to the beach?

This lodge is 16.5 mi (28-min drive) from Iroquis Waterfront.

Does Berkshires Untold offer free breakfast?

Free breakfast isn’t offered at Berkshires Untold, but full breakfast is offered for a fee of between USD 5 and 35 for adults, USD 5 and 25 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Berkshires Untold?

No, there is no casino at this lodge.

What time is check-in at Berkshires Untold?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Berkshires Untold?

This lodge offers free self parking.

Does Berkshires Untold have a pool?

Berkshires Untold does not have a pool.

Does Berkshires Untold have a restaurant?

Berkshires Untold is home to The Club Room, which features American cuisine, garden views, and light fare.

Does Berkshires Untold have a spa?

There are no spa services available at this lodge.

How close is Berkshires Untold to downtown Lenox?

Berkshires Untold is 2.1 mi away from Lenox.

Berkshires Untold Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 459 out of 640 reviews
Rating 8 - Good. 112 out of 640 reviews
Rating 6 - Okay. 36 out of 640 reviews
Rating 4 - Poor. 16 out of 640 reviews
Rating 2 - Terrible. 17 out of 640 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jason Juan, Canandaigua

Traveled with family
Liked: Cleanliness
The property is new and shows promise, but unfortunately it lacks attention to several important details that significantly impacted our stay. We checked out around midnight and found the self check-in process to be functional, but not intuitive. The instructions provided were unclear and incorrect—we were assigned room 219 and told it was on the first floor, which it was not. There was no signage to help locate the stairs to the second floor, and at night, the room numbers were difficult to read. With no staff contact available during those hours, it made for a frustrating and exhausting experience. The room itself presented further challenges. The air conditioning unit was quite loud and installed so close to the bed that accessing the lamp light switch required physically climbing over the bed. The Apple TV device was loosely mounted, hanging from the television, and the main power switch for the room was unresponsive. While the bathroom appeared well-designed, there was a slight odor that detracted from the overall impression. I mentioned the lack of signage to the clerk during checkout, but have yet to receive any follow-up. I hope the management takes these comments constructively, as it would be unfortunate to see a well-priced, previously enjoyable option fall short due to easily addressable issues. At present, I do not plan to return, but I sincerely hope improvements are made, as the potential is certainly there.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is wonderful! Staff are friendly and super helpful.Extremely good value!
Stayed 1 night in Apr 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an older motel, remodeled recently. It was a mini-vacation, a great place and great food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are lovely, modern, new, including great bathroom. Love that they have TV streaming with many apps including Netflix, but much more. Rooms facing the highway hear the car noise, although it is not terrible. Absolutely great value for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great property, excellent vibe, very clean and the staff were wonderful. I loved everything about it. My only suggestion would be to see if the windows can be opened in order to get fresh air in the room. However we made do with the ac and heater which worked really well. We loved the place and would come back again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area nice room cute place
Stayed 1 night in Apr 2025

10/10 Excellent

jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is cozy and charming. The rooms are well-appointed. The staff was great. Easy check-in, check-out. The bar is well stocked and they offer free (real) coffee in the morning!
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Power went out while blow-drying my hair. Not great on a snowy wet day to have half wet hair. Beds were pretty soft and limited tv channels. However, vibe, look, products, service, location, coffee all were 5 star.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Liked: Staff & service, amenities, property conditions & facilities
Really great value and great vibe, atmosphere here. Drove by this place a million times. Never knew it was here.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, amazing value for price
Stayed 1 night in Apr 2025

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel and close to where I needed to be. Excellent price! Nice staff. The only thing that could be better is a coffeemaker in the room. You can get complimentary coffee in the lobby though. Recommend this hotel!!!
Stayed 4 nights in Apr 2025

8/10 Good

Jerome

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

You can’t go wrong here for the price & quality

Tried this place for the first time….and it was a solid choice and place to stay. Very comfortable and all in all a reasonable price and nice stay.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and friendly!
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2025

8/10 Good

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location. The restaurant/bar is very expensive. Great staff.
Stayed 1 night in Apr 2025

8/10 Good

Keshia

Stayed 1 night in Apr 2025

10/10 Excellent

Shanece

Stayed 2 nights in Apr 2025

10/10 Excellent

Cangwa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, quick, and easy stay. Clean simple rooms
Stayed 1 night in Apr 2025