2/10 Terrible
Robert B.
31 ago. 2023
Le gustó: Limpieza
House was very nice, surveillance not so much
The house is spacious and comfortable, and the outdoor gazebo is lovely, as is the neighborhood. Very well situated in Eastham, close to the beaches and Wellfleet. We have only good things to say about the house.
However, we had an eerie, unsettling experience that explains the one-star rating. A day into our stay, we were having a casual conversation at the house about how we found it odd that there were no lamps on the nightstands by the beds. After a day at the beach with our kids, we returned to find lamps in place by our bed and the bed in our daughters' room. So not only did somebody (presumably from Vacasa) enter the locked house while we were out and place these lamps in areas where we had personal items and valuables like jewelry, etc., but they did so clearly in response to "hearing" our private conversation about what was really a trivial matter in the first place.
We made note of video cameras in front of the house, which seems perfectly reasonable, and on the back deck, aimed at the deck area, which does not seem as reasonable. I can only assume that our conversation about the lamps must have taken place on that back deck. The fact that someone (again, I assume from Vacasa) was actively monitoring that video and audio feed is astonishing to me, and the fact that they would think that this would justify entering the house uninvited is even more incredible.
I regret having to leave this review and gave Vacasa every chance to explain the situation, to no avail.
Robert B.
Se hospedó 3 noches en julio de 2023