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Hilton Boston Back Bay

Property class: 4
4-star hotel near Berklee College of Music

Choose dates to view prices

Photo gallery for Hilton Boston Back Bay

Boating
View from room
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Serves lunch and dinner

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
40 Dalton St, Boston, MA, 02115
  • Place, The Shops at Prudential Center
    ‪2 min walk‬
  • Place, Newbury Street
    ‪3 min walk‬
  • Place, Hynes Convention Center
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

Two Double Beds Pure Allergy Supreme Room

  • Sleeps 4

View all photos for One King Bed Room

Premium bedding, down comforters, pillowtop beds, in-room safe

One King Bed Room

  • Sleeps 2

One King Bed Pure Allergy Corner Room

  • Sleeps 2

View all photos for One King Bed Room With Panoramic View

Premium bedding, down comforters, pillowtop beds, in-room safe

One King Bed Room With Panoramic View

  • Sleeps 2

View all photos for One King Bed Pure Allergy Superior Room

Premium bedding, down comforters, pillowtop beds, in-room safe

One King Bed Pure Allergy Superior Room

  • Sleeps 2

View all photos for Two Double Beds Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Two Double Beds Room

  • Sleeps 4

View all photos for One Bedroom Suite With Parlor

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One Bedroom Suite With Parlor

  • Sleeps 3

View all photos for One King Mobility/Hearing Roll-in Shower Accessible Room

Premium bedding, down comforters, pillowtop beds, in-room safe

One King Mobility/Hearing Roll-in Shower Accessible Room

  • Sleeps 2

View all photos for Two Double Mobility/Hearing Roll-in Shower Accessible Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Two Double Mobility/Hearing Roll-in Shower Accessible Room

  • Sleeps 4

View all photos for One King Mobility/Hearing Bathtub Accessible Room

Shower, designer toiletries, hair dryer, towels

One King Mobility/Hearing Bathtub Accessible Room

  • Sleeps 2

View all photos for Two Double Mobility/Hearing Bathtub Accessible Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Two Double Mobility/Hearing Bathtub Accessible Room

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

View from room

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(11 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Corner

View from room

Superior Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Corner

Shower, designer toiletries, hair dryer, towels

Superior Room, 2 Double Beds, Corner

7.2 out of 10
Good
(5 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (with Parlor)

View from room

Suite, 2 Double Beds (with Parlor)

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (with Parlor)

Suite, 1 Bedroom (with Parlor) | Living area | 32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom (with Parlor)

  • 330 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly, Corner (Pure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Allergy Friendly, Corner (Pure)

9.0 out of 10
Wonderful
(2 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Allergy Friendly (Pure)

  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(89 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Shower, designer toiletries, hair dryer, towels

Room, 2 Double Beds

8.8 out of 10
Excellent
(103 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

View from room

Superior Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Shower, designer toiletries, hair dryer, towels

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(23 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Panoramic View)

View from room

Room, 1 King Bed (Panoramic View)

9.2 out of 10
Wonderful
(17 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View, Corner (High Floor)

View from room

Room, 1 King Bed, River View, Corner (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, River View (High Floor)

  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View (Pure, High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, River View (Pure, High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View, Corner (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, City View, Corner (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Corner

8.6 out of 10
Excellent
(12 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

7.8 out of 10
Good
(32 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Bed Alcove Room

  • Sleeps 2

2 Db Beds Charles River View High Floor 16-26

  • Sleeps 4

Charles River View High Floor King Room

  • Sleeps 2

Alcove Room With 2 Double Beds

  • Sleeps 4

Charles River View High Floor Corner King Room

  • Sleeps 2

Pure City View High Floor Corner 2 Double Room

  • Sleeps 4

City View High Floor 2 Double Room

  • Sleeps 4

Pure Charles River View High Floor 2 Double Room

  • Sleeps 4

View all photos for City View High Floor 2 Double Alcove Room

Premium bedding, down comforters, pillowtop beds, in-room safe

City View High Floor 2 Double Alcove Room

  • Sleeps 4

Alcove Room With 1 King Bed City View High Floor 16-26

  • Sleeps 2

1 King Bed Charles River View

  • Sleeps 3

2 Queen Bed Charles River View

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

1 King Bed Charles River View W Sofa

  • Sleeps 3

Room with Two Queen Beds and Roll in Shower-Mobility/Hearing Accessible

  • Sleeps 4

1 King Bed Skyline City View

  • Sleeps 2

Room with 2 Queen Beds - Mobility/Hearing Accessible Bathtub

  • Sleeps 4

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About the neighborhood

Boston

City center stay.With a stay at this Fenway–Kenmore hotel, you'll be steps from Hynes Convention Center and Berklee College of Music. The Shops at Prudential Center and Christian Science Plaza are also within half a mile (1 km).

What's nearby

  • The Shops at Prudential Center - 2 min walk - 0.1 miles
  • Berklee College of Music - 2 min walk - 0.1 miles
  • Newbury Street - 3 min walk - 0.2 miles
  • Hynes Convention Center - 5 min walk - 0.3 miles
  • Fenway Park - 11 min walk - 0.6 miles

Getting around

  • Prudential Station - 4 min walk
  • Back Bay Station - 12 min walk
  • Logan International Airport (BOS) - 18 min drive

Restaurants

  • ‪Sheraton Lobby - ‬1 min walk
  • ‪Tree House Brewing Co. - Pop Up Beer Garden - ‬9 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Stratus - ‬7 min walk
  • ‪Sweetgreen - ‬3 min walk

About this property

Hilton Boston Back Bay

4-star hotel near Berklee College of Music
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 15 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Boston Back Bay. Parking is available for a fee.

  • 390 guestrooms or units
  • 26 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1982
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 34.94 per accommodation, per night
The resort fee includes:
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19 to 32 for adults, and USD 19 to 32 for children
  • Self parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0014930350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Frequently asked questions

How close is Hilton Boston Back Bay to the airport?

Hilton Boston Back Bay is 9.2 mi (20-min drive) away from the Boston, MA (BNH-Boston Harbor Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Boston Back Bay?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at Hilton Boston Back Bay on Apr 26, 2026 start from $249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Boston Back Bay have an airport shuttle?

Airport shuttle services are not available at Hilton Boston Back Bay.

How close is Hilton Boston Back Bay to the beach?

This hotel is 12.6 mi (27-min drive) from Revere Beach.

Does Hilton Boston Back Bay offer free breakfast?

Free breakfast isn’t offered at Hilton Boston Back Bay, but full breakfast is offered for a fee of between USD 19 and 32 for adults, USD 19 and 32 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Hilton Boston Back Bay?

No, there is no casino at this hotel, but Encore Boston Harbor (9-min drive) is nearby.

What time is check-in at Hilton Boston Back Bay?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Boston Back Bay?

Free parking is not available at this hotel. Self parking is available for USD 65 per day.

Does Hilton Boston Back Bay have a pool?

Hilton Boston Back Bay does not have a pool.

Does Hilton Boston Back Bay have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Boston Back Bay have a spa?

There are no spa services available at this hotel.

How close is Hilton Boston Back Bay to downtown Boston?

Hilton Boston Back Bay is 1.6 mi away from Boston.

Hilton Boston Back Bay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 747 out of 1307 reviews
Rating 8 - Good. 255 out of 1307 reviews
Rating 6 - Okay. 142 out of 1307 reviews
Rating 4 - Poor. 75 out of 1307 reviews
Rating 2 - Terrible. 88 out of 1307 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer, Fredonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, most comfortable bed and pillows. Great location.
Stayed 1 night in Apr 2026

10/10 Excellent

MONTSERRAT, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and common areas. Good breakfast. Minimal impact of ongoing renovation.
Stayed 5 nights in Feb 2026

10/10 Excellent

MONTSERRAT, San Francisco

Clean rooms and common spaces. Professional staff. Functioned with normalcy in the midst of a major renovation. Great location.
Stayed 5 nights in Feb 2026

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Hei

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room is amazing I love how room service even fold our pajama. Impeccable into details. They sent a microwave to our room as per request. I hope they have Hot Water ready in lobby 24/7. Access to that is very limited
Stayed 2 nights in Jan 2026

10/10 Excellent

jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific room, we always appreciate a second chair/sofa and still spacious. The property is undergoing renovations which made bar/evening dining unavailable and weekdays noisy, but the staff made extra efforts to accommodate all we needed. easy walk to back bay amenities and the T. We'd absolutely stay again
Stayed 4 nights in Jan 2026

2/10 Terrible

Jodine

Stayed 5 nights in Dec 2025

10/10 Excellent

kristine

Stayed 1 night in Jan 2026

6/10 Okay

dino

Disliked: Property conditions & facilities
Room was very dated mold in the shower wasn’t pleasant bar as closed.
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Check in was great. I'm tall, so I struggle with looking down at name tags. It feels awkward, especially if someone presents as female, I am a male. My check in attendant was helpful, kind, and knowledgeable. I appreciate them, but I didn't catch their name. Maybe at check there could be a nameplate? Or perhaps it's just me. Thanks!
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable.
Stayed 1 night in Jan 2026

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was fine the check in was awesome, but hotel under construction
Stayed 1 night in Jan 2026

10/10 Excellent

Jiarui

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, comfortable rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel. Staff was friendly. Room was clean and loved the large closet--gave is extra space since we could store luggage in it. Very convenient location. We took advantage of walking through the Prudential mall to stay warm while being outside. We will definitely stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay for our family.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2025

2/10 Terrible

Garrett

Traveled with partner
Disliked: Amenities, property conditions & facilities
We checked out on 12/30, and I am writing this on 1/5 after a full week of continued silence and failed follow-through. During our 12-night stay, we experienced repeated breakdowns in housekeeping and basic communication. Requests were acknowledged and then ignored, and the property’s internal coordination appeared consistently dysfunctional. After checkout, Leon, a front desk supervisor, apologized and explained that David (the General Manager) and Eriko were on vacation. Leon offered a refund of one third of the stay, but said it had to be initiated through Expedia and that the hotel would then confirm it. I initiated the request as instructed. On 1/2, Expedia notified me that they had attempted multiple times to reach the hotel and no one responded, so the refund request was denied. This is completely consistent with our experience throughout the stay: promises made, then silence. I notified Leon, David, Eriko, and Hilton Guest Assistance immediately after Expedia’s 1/2 message. As of 1/5, I have still heard nothing. Adding to the absurdity, neither David nor Eriko had out-of-office messages on their email, so there was no indication that guest concerns were being monitored or delegated in their absence. The location is excellent, and the hotel has potential. Unfortunately, that potential is being squandered by what appears to be a culture of exceedingly poor leadership, lax standards, and general incompetence. This is well below what one expects from the Hilton name.
Stayed 12 nights in Dec 2025

10/10 Excellent

Luz Angelica Caceres

Stayed 6 nights in Dec 2025

2/10 Terrible

Ariya

Disliked: Cleanliness, amenities, property conditions & facilities
The room and hotel was rundown
Stayed 3 nights in Dec 2025

6/10 Okay

Sneh

Stayed 4 nights in Dec 2025

4/10 Poor

Pamela

Stayed 2 nights in Dec 2025

10/10 Excellent

Lauren

Stayed 3 nights in Dec 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
The room was decent and the front desk personel were nice. The maid service did not replenish all supplies. We should have been informed that the hotel was under renovation because the sound of construction and mess in the elevators was not acceptable.
Stayed 5 nights in Dec 2025

10/10 Excellent

Yissi

Stayed 3 nights in Dec 2025