Romantic Hotels in Akumal

"Loved it food was great in the buffet, staff were all nice and there was a lot of entertainment. Only thing I didn’t like was that reservations for the restaurants were impossible to makes they were always full and I would check as early as 5am and there wouldn’t be anymore availability."

"The entire experience at the resort was absolutely incredible. The property itself is breathtakingly beautiful, meticulously maintained, and truly feels like paradise from the moment you arrive. One of the highlights of our stay was the snorkeling. It was exceptional—we were able to see sea turtles, tropical fish, and so much beautiful marine life right off the beach, which made the experience unforgettable. What truly makes this resort stand out, though, is the staff. Every single team member went above and beyond to make our stay special. From housekeeping and turndown service to the concierge team and Preferred Club servers, everyone was warm, attentive, professional, and genuinely caring. You can truly feel how much pride they take in creating an amazing guest experience. The entertainment, atmosphere, service, and natural beauty of the resort all came together to create one of the most memorable vacations we’ve ever had, and we cannot wait to return."

"We love this resort. This was our second time staying there and I have nothing to say bad about any part of them. "

"Loved the staff only thing is it was far away from places "

"We had 4 of us doing a golf trip, we had booked 2 rooms with 2 queen beds in each room and they said we could not get that they only had rooms with 1 King available and they would put a Cot in there to help. The room was not very comfortable once the cot was added as it couldn't accommodate another sleeping space. When we checked in they gave us tickets for our travel golf bags and said they would transfer it to our rooms once ready as we would be out golfing when the room became available. We got back after our round and our baggage was still sitting beside the bus stop and hadn't been moved so that was beyond frustrating that this wasn't taken care of as offered. The food was okay we always just did the Buffet option and the breakfast was always good the Dinner buffet was just okay, not as many options."

"Our room was fantastic, Alan was a huge help in making our vacation amazing, all of the staff were friendly and helpful, and we had a wonderful session with their in house photographer Conrado. The on site restaurants were all great, and the buffet always had plenty of options."