Explore top 2026 5 Star Hotels in Polaris

"Our room was not as clean as expected in the sense that the duvet covers had stains, there was what appeared to be dog hair on the kitchenette shelf, and there was half used bottles of lotion in the shower and on the bathroom counter. The furniture was ok except for a decorative bench that was falling apart. The pool was freezing cold and the hot tub was closed. I wish when you booked they would have to tell you if any of the offered amenities were closed. "

"Staff was great but we arived and no power. We didi not stay the night and are expecting a full refund"

"We had no electric for over 24hrs no hot water no lights in hallway or stairs emergency lights were not working as well "

"Beautiful hotel we had a blast "

"Electric went off which is not hotels fault. I assumed they would have a better backup plan for when this happened. No lights, air or hot water. Other than that the hotel is great. "

"Nice rooms, good food"