Skip to main content
Beginning of main content
 Columbus •1 Room
 Columbus • 1 Room
Book online or call 1-855-214-3079 Phone Number

Hilton Columbus/Polaris

3.5-star property
8700 Lyra Dr, Columbus, OH 1-855-201-7819
4.2 out of 5
Very good!
See all 25 travelocity Reviews

"Very comfortable and clean! It’s our number one choice for the Columbus area. Looking forward to the restaurant opening up and then it will be perfec ... " More

By a verified traveler on Sun 22 May 2022

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

3.5-star hotel in Polaris

Polaris stay

Within a 10-minute walk of this Polaris hotel, you'll find Polaris Fashion Place and Magic Mountain Fun Center. Topgolf and Sharon Woods Park are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Enjoy the 24-hour gym and perks like free self parking.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$153* Per night/room Oct 22 - Oct 23

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bay Window Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Accessible (Executive, Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Columbus/Polaris ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Columbus/Polaris

Everyone (10) Couples (5) Family (9)
1 out of 5

Posted by on Aug 6, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 29, 2023 by Hotel Management

Thank you for taking the time to give us your review. I am sorry that your stay with us did not live up to your expectations. I will share your feedback with the rest of the team, so we can work on the areas that need improving. I hope you come visit us again to give us another chance. Have a wonderful rest of your day!

5 out of 5

Posted by on Mar 18, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 7, 2023 by Hotel Management

Thank you for the 5 out of 5! Have a great day!!

5 out of 5
Room

Posted by on Feb 26, 2023

Was this review helpful to you?
Comment from Hotel Management

Feb 26, 2023 by Hotel Management

Thank you for this great review! I will share your feedback with the rest of the team, and I hope you come visit us again soon!

4 out of 5

Posted by on Jun 19, 2022

Was this review helpful to you?
5 out of 5
Very comfortable and clean! It’s our number one choice for the Columbus area. Looking forward to the restaurant opening up and then it will be perfect!

Posted by on May 22, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 12, 2022 by Hotel Management

Thank you for the 5 out of 5! We are glad you enjoyed your stay. We hope to see you again soon. Have a great day!!

4 out of 5
The renovation that is going on could have been concealed a little better

Posted by on Apr 3, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 3, 2022 by Hotel Management

Thank you for this great review! We agree that the lobby renovation is very inconvenient. Thank you for your patience while we continue to work through it, and we hope you come back to see the finished product. We are currently scheduled to have it all finished around the end of May! I will share your feedback with the rest of the team, and I hope you come visit us again soon!

3 out of 5
We have stayed at this Hilton before and were really pleased. This time the doors between the bedroom and sitting area jammed and could not be opened. Husband used his knife to release the latch so we could exit the room. The heating system blew on our head and face while on the couch or in bed. There was so little water pressure it was difficult to shower. The room had an odd odor and just appeared worn and tired. The towels and linens were clean. No insect or rodent activity was present. Were this a bare basic hotel, we would have only our own choice to complain about; however, It was a splurge for our anniversary and we expected better. We expected a repeat of our past trips.

Posted by , from Parkersburg on Jan 2, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 4, 2022 by Hotel Management

Thank you for taking the time to give us your review. I am sorry that your stay with us did not live up to your expectations. I will definitely have our engineering team look into this for you. I will share your feedback with the rest of the team, so we can work on the areas that need improving. I hope you come visit us again to give us another chance. Have a wonderful rest of your day!

4 out of 5

Posted by on Jan 2, 2022

Was this review helpful to you?
2 out of 5

Posted by on Dec 19, 2021

Was this review helpful to you?
5 out of 5
Easy check-in, located within walking distance of a large shopping center. Many dining options within a mile. Rooms are very comfortable

Posted by , from COLUMBUS on Oct 31, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 1, 2021 by Hotel Management

Thank you for the 5 out of 5!! We hope to see you again soon!!!

About the Hilton Columbus/Polaris

Location 8700 Lyra Dr, Columbus, OH 43240

Property Features

As a guest of Hilton Columbus/Polaris, you'll find an indoor pool, a 24-hour health club, a spa tub, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 15500 square feet (1440 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Columbus/Polaris. Self parking is free.

  • 254 guestrooms or units
  • 9 levels
  • 15500 sq ft of conference space
  • 1440 sq m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Columbus/Polaris offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers. This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • In-room fitness
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 10:30 AM.

17 Arrows Craft Kitchen - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

A 24-hour health club and in-room fitness are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Marina nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Swimming nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8–17 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Columbus/polaris Hilton
  • Hilton Columbus/polaris
  • Hilton Columbus/polaris Columbus
  • Hilton Columbus/polaris Hotel
  • Hilton Columbus/polaris Hotel Columbus
  • Hilton Columbus/Polaris Ohio
  • Hilton Columbus/Polaris Ohio
  • Hilton ColumbusPolaris Columb
  • Hilton Columbus/Polaris Hotel
  • Hilton Columbus/Polaris Columbus
  • Hilton Columbus/Polaris Hotel Columbus

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/Columbus-Hotels-Hilton-Columbus/Polaris.h2070598-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Columbus-Hotels-Hilton-Columbus/Polaris.h2070598-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Columbus-Hotels-Hilton-Columbus/Polaris.h2070598-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.