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 West Palm Beach •1 Room
 West Palm Beach • 1 Room
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Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel

3.5-star property
1301 Belvedere Rd, West Palm Beach, FL 1-855-201-7819
3.3 out of 5
See all 20 travelocity Reviews

"I was not informed as to the property under going remodeling. I was not told that the guests could pay a fee and get a breakfast. I was not told the ... " More

By a verified traveler on Fri 08 Sep 2023

Points Of Interest

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Hotel Description

Enjoy the outdoor pool at this 3.5-star West Palm Beach hotel

Oceanside stay

Within 2 miles (3 km) of this West Palm Beach hotel, you'll find Grandview Public Market and Antique Row. Palm Beach Kennel Club and Flamingo Park are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room Oct 9 - Oct 10

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Pet Friendly Low Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel

Everyone (11) Couples (2) Family (5)
3 out of 5
I was not informed as to the property under going remodeling. I was not told that the guests could pay a fee and get a breakfast. I was not told the airport shuttle did not start until 7AM. The concierge was very unconcerned that I was a senior single lady and I had no resources.

Posted by on Sep 8, 2023

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5 out of 5
Very nice in the room. Lobby under renovations

Posted by on May 14, 2023

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Comment from Hotel Management

May 15, 2023 by General Manager

Dear Denise,It was a pleasure hosting you at Holiday Inn Palm Beach - Airport Conference Center! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.

2 out of 5
Website indicated 24 hour valet pickup. Not true. Called the day of and was guaranteed pickup from airport. Called and was told there was no pick up. Reserved a king size bed, none available. Property was run down and check in was not on the ground floor. No one to help with bags or ask any questions. Area smelled highly of marajuana. Checked out and was told shuttle would be coming. 2 empty vans outside. Tried using the phone on the entrance level and no answer. Had to wait for the elevator to go back up and tell them to call someone to take us to the airport. Will never stay here again. Didn’t feel safe and no one is the same page.

Posted by on Feb 25, 2023

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Comment from Hotel Management

Feb 27, 2023 by General Manager

Dear Guy,We appreciate your valuable insights. Please accept our apologies for any miscommunication with our airport shuttle service, and the appropriate team will look into your concerns. The security of our guests is a top priority, and we do not tolerate illicit activities on our property. Should you ever have any concerns, please contact our front desk. We'll be working diligently to improve, and we hope you will consider giving us a second chance.

5 out of 5

Posted by , from Ajax on Feb 6, 2023

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Comment from Hotel Management

Mar 24, 2023 by Staff and Management

It's so good to know that our prime location worked well for your plans. We're grateful to call you our valued guest, and we welcome you back anytime for another five-star experience.

5 out of 5

Posted by , from TRUMBULL on Feb 5, 2023

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Comment from Hotel Management

Mar 24, 2023 by Staff and Management

It's so good to know that our prime location worked well for your plans. We're grateful to call you our valued guest, and we welcome you back anytime for another five-star experience.

5 out of 5

Posted by on Oct 4, 2021

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5 out of 5
Nothing to comment

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 19, 2021 by General Manager

Thank you for staying at Holiday Inn Palm Beach-Airport Conference Center and for leaving a review. We are glad you enjoyed your stay with us and hope you come back and see us again soon.

2 out of 5
The front desk staff is very under staffed and not able to effectively serve incoming guests.

Posted by on May 21, 2021

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Comment from Hotel Management

May 24, 2021 by General Manager

Thank you for choosing us to host you during your recent travels. We aim to always deliver exceptional hospitality, even during times of understaffing, so we're disappointed to hear your feedback. Please accept our apologies for any lapse in service. Your concerns will be discussed internally to ensure our high standards are upheld moving forward. We hope you had a safe trip home; please consider allowing us another opportunity to impress you.

1 out of 5
The carpet was filthy and the towels were spotty. The snacks were expired and service was below standard. There were people partying for hours in the room next door, had to change room 2hrs after checking in. This facility is going in the wrong direction.

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 10, 2021 by General Manager

It saddens us to know your visit was not excellent. We are sorry for any lapse in cleaning that occurred and for any disturbance. Rest assured, your experience will be addressed. We hope to have another chance to wow you, and we wish you the best.

1 out of 5
The bathroom, albeit new, had wallpaper peeling off & covered in BLACK MOLD. Also, one live baby cockroch. Mold not discovered until next morning and prevented use shower...danger to health. Showed photos to manager and was not charged for the night. DO NOT STAY HERE. Even with a free night, not worth my death.

Posted by on Feb 6, 2021

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Comment from Hotel Management

Feb 8, 2021 by General Manager

The issues you raise are important to us. Please accept our apologies for any issues with the bathroom. Your feedback helps us improve, and we'll pass your comments along to the appropriate staff members. Best wishes on your next trip.

About the Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel

Location 1301 Belvedere Rd, West Palm Beach, FL 33405

Renovations + Closures

The following facilities or services will be unavailable from August 3 2022 to June 30 2024 (dates subject to change):

  • One of the dining venues
  • Bar/Lounge(s)

The property will be renovating from August 3 2022 to June 30 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area

Alternate facilities are located offsite and include:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Dining venue(s)
  • Fitness facility

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 7 meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel. A free area shuttle within 3 miles is available. Self parking is free. Smoking is allowed in designated areas at this 3.5-star West Palm Beach hotel.

  • 199 guestrooms or units
  • 11 levels
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: West Palm Beach Station (3.3 km / 2 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Free self parking

Room Amenities

Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel offers 199 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This West Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 9:30 AM.

H Street Grille - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 8–16 for adults, and USD 0–0 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Conf Hotel Palm Beach Airport Ctr
  • Holiday Inn Palm Beach Airport Conf Ctr
  • Holiday Inn Palm Beach Airport Conf Ctr Hotel
  • Holiday Inn Conf Ctr Hotel
  • Holiday Inn Conf Ctr
  • Palm Airport Conf Ctr, An Ihg
  • Holiday Inn Palm Beach Airport Conf Ctr
  • Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel Hotel

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.