"I was not informed as to the property under going remodeling. I was not told that the guests could pay a fee and get a breakfast. I was not told the ... " More
Oceanside stay
Within 2 miles (3 km) of this West Palm Beach hotel, you'll find Grandview Public Market and Antique Row. Palm Beach Kennel Club and Flamingo Park are also within 2 miles (3 km).
Free shuttle, parking
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.
May 15, 2023 by General Manager
Dear Denise,It was a pleasure hosting you at Holiday Inn Palm Beach - Airport Conference Center! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.
Feb 27, 2023 by General Manager
Dear Guy,We appreciate your valuable insights. Please accept our apologies for any miscommunication with our airport shuttle service, and the appropriate team will look into your concerns. The security of our guests is a top priority, and we do not tolerate illicit activities on our property. Should you ever have any concerns, please contact our front desk. We'll be working diligently to improve, and we hope you will consider giving us a second chance.
Mar 24, 2023 by Staff and Management
It's so good to know that our prime location worked well for your plans. We're grateful to call you our valued guest, and we welcome you back anytime for another five-star experience.
Mar 24, 2023 by Staff and Management
It's so good to know that our prime location worked well for your plans. We're grateful to call you our valued guest, and we welcome you back anytime for another five-star experience.
Jul 19, 2021 by General Manager
Thank you for staying at Holiday Inn Palm Beach-Airport Conference Center and for leaving a review. We are glad you enjoyed your stay with us and hope you come back and see us again soon.
May 24, 2021 by General Manager
Thank you for choosing us to host you during your recent travels. We aim to always deliver exceptional hospitality, even during times of understaffing, so we're disappointed to hear your feedback. Please accept our apologies for any lapse in service. Your concerns will be discussed internally to ensure our high standards are upheld moving forward. We hope you had a safe trip home; please consider allowing us another opportunity to impress you.
Apr 10, 2021 by General Manager
It saddens us to know your visit was not excellent. We are sorry for any lapse in cleaning that occurred and for any disturbance. Rest assured, your experience will be addressed. We hope to have another chance to wow you, and we wish you the best.
Feb 8, 2021 by General Manager
The issues you raise are important to us. Please accept our apologies for any issues with the bathroom. Your feedback helps us improve, and we'll pass your comments along to the appropriate staff members. Best wishes on your next trip.
The following facilities or services will be unavailable from August 3 2022 to June 30 2024 (dates subject to change):
The property will be renovating from August 3 2022 to June 30 2024 (completion date subject to change). The following areas are affected:
Alternate facilities are located offsite and include:
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 7 meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel. A free area shuttle within 3 miles is available. Self parking is free. Smoking is allowed in designated areas at this 3.5-star West Palm Beach hotel.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed
Free self parking
Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel offers 199 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This West Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 9:30 AM.
H Street Grille - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.