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Embassy Suites by Hilton West Palm Beach Central

3.5-star property
1601 Belvedere Road, West Palm Beach, FL 1-855-201-7819
4.4 out of 5
Excellent!
See all 20 travelocity Reviews

"This place was kid friendly as well which was great for my 4 and 11 year old " More

By a verified traveler on Mon 16 May 2022

Points Of Interest

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Hotel Description

3.5-star hotel near Palm Beach County Convention Center

Heart of West Palm Beach

You'll find Palm Beach County Convention Center and The Square within 3 miles (5 km) of this West Palm Beach hotel. Clematis Street and Palm Beach Outlets are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the gym and free perks like buffet breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 194 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Room service, premium bedding, and coffee/tea makers are also available.

Standard Room, 1 King Bed (Non-Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$155* Per night/room Jun 1 - Jun 2

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton West Palm Beach Central ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton West Palm Beach Central

Everyone (9) Couples (5) Family (8)
5 out of 5
This place was kid friendly as well which was great for my 4 and 11 year old

Posted by on May 16, 2022

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Comment from Hotel Management

May 16, 2022 by Customer Service

Thank you for sharing the wonderful review with us, Krystall! We're happy to hear that you had such a pleasant stay at Embassy Suites by Hilton West Palm Beach Central! It was our pleasure hosting you. It's great to know that our family oriented facilities had such a positive impact on your stay. We love providing our guests with great amenities and services and we're happy that you had all that you needed. Thanks again for sharing!

5 out of 5
Clean, convenient, caring and great service all around

Posted by on Mar 30, 2022

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Comment from Hotel Management

Apr 6, 2022 by Customer Service

Thank you for this excellent rating, Sheila! We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Embassy Suites by Hilton West Palm Beach Central! We'd love to host you again someday for yet another unforgettable visit.

5 out of 5

Posted by , from SKOKIE on Jan 1, 2022

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5 out of 5
Beautiful hotel! Very clean, spacious room, excellent food, great service and staff. 5 stars!!

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 23, 2021 by Customer Service

Thanks for the wonderful review! We're thrilled you had such a fantastic stay at Embassy Suites by Hilton West Palm Beach Central! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities as well as our amazing restaurant and friendly staff. That's what we like to see! We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience! Have a beautiful day!

5 out of 5
Beautiful Hotel, great service, wonderful food. Easy check in/ check out. 5 Stars!!!

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 23, 2021 by Customer Service

Thank you for the outstanding review! We're delighted your experience at Embassy Suites by Hilton West Palm Beach Central was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day!

2 out of 5
I realize staffing is difficult during COVID but the hotel was very dirty, used masks on floor for days, beer bottles on table in lobby that grew as the days went on, windows, glass in elevators was very dirty, trash cans over flowing. There was a cigarette but and what looked like a baby wipe in the pool. Staff seemed limited but the cleanliness was beyond acceptable

Posted by on Apr 13, 2021

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Comment from Hotel Management

May 2, 2021 by Louis

Thank you for your feedback as we have shared this with our team. We hope to see you again.

4 out of 5
Great corner room. The room was also very clean and extra steps were taken due to covid pandemic. I really loved the location not too far from the beach and downtown. There were just some extras that were not available like the complimentary drinks advertised in the elevators and the free breakfast was underwhelming. Snack lunch of orange juice, an orange, and cereal bar. There’s coffee in the lobby but nothing fancy, like favored creamer.

Posted by , from Garland, Texas on Aug 4, 2020

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Comment from Hotel Management

Aug 23, 2020 by Louis Calise

Hello, Thank you for your review of the Embassy Suites West Palm Beach. We are glad that you enjoyed your suite at our hotel. We value your feedback and patronage. We look forward to seeing you again.

5 out of 5

Posted by on Jul 10, 2020

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Comment from Hotel Management

Jul 13, 2020 by Tim

Thank you for your review of the Embassy Suites West Palm Beach. We are glad that you enjoyed your stay with us and we hope to see you again.

1 out of 5
Embassy suites are usually always nice and accommodating. However, once we returned to our room, one of our bags had several small bugs in it. We found that the bugs were in the couch and all over the phone. We immediately called the front desk to explain what was going on and were quickly told there were no available rooms. After explaining that we didnt want to be in a room with bugs, we were finally moved to another room. The guy at the front desk was totally nonchalant and dismissive about the entire situation and passively said "oh those are just sweet ants, if they come in someones bag, its hard to get them out of the rooms." Which was not reassuring at all, as we dont want "sweet ants" or any bugs in our bags and clothes. Very disappointed abojt how he handled the situation.

Posted by , from Atlanta on Jun 7, 2020

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Comment from Hotel Management

Jun 17, 2020 by tim

Thank you for your feedback as we have shared with our team to improve upon. Our pest company has also been here to treat the problem. Thanks again.

5 out of 5
This hotel was very clean and comfortable. The breakfast was very good but we did miss pancakes or waffles. The restaurant had good food for dinner, but the snacks at the manager’s reception were average. Instead of having actual cheese they had cold melted cheese. Overall, we would stay here again. The location was convenient for us.

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 16, 2020 by Tim

Hi, Thank you for your review of the Embassy Suites West Palm Beach. We are glad that you enjoyed your stay with us and that you found how hard our housekeeping team works to ensure cleanliness in all guest rooms. We hope to see you again.

About the Embassy Suites by Hilton West Palm Beach Central

Location 1601 Belvedere Road, West Palm Beach, FL 33406

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Embassy Suites by Hilton West Palm Beach Central offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton West Palm Beach Central. A roundtrip airport shuttle at scheduled times and an area shuttle are free. Self parking is free. This 3.5-star West Palm Beach hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 15 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1993
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: West Palm Beach Station (3.5 km / 2.2 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton West Palm Beach Central offers 194 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Atrium Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel West Palm Beach Central
  • Embassy Suites West Palm Beach Central
  • Embassy Suites West Palm Beach - Central Hotel West Palm Beach
  • Embassy Suites Hilton Central Hotel
  • Embassy Suites Hilton West Palm Beach Central Hotel
  • Embassy Suites Hilton West Palm Beach Central
  • Embassy Suites Hilton Central
  • Embassy Suites by Hilton West Palm Beach Central Hotel
  • Embassy Suites by Hilton West Palm Beach Central West Palm Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.