Book Hotels in Villa González

"The lobby literally smelled of feces. No restaurants had availability. Not a single staff member smiled or was pleasant. The bathrooms were unclean with trash cans overflowing with toilet paper covered in feces, urine or blood. The buffet upset my stomach. Uncomfortable, unclean, chaotic, & rude. I left early & booked another location."

"No terrible"

"Staff is Good "

"This was our first all inclusive experience. Though not really our thing, it was good. Food was quite good. Staff were very good. Maria (housekeeping for suite 236) was amazing!! The place was very well maintained. The beach is not amenable for swimming. As to be expected, it was also windy - very windy! That was disappointing as it drove is to the pool area more than normal. Not sure if this is always the case or if it was because it was spring break, but the pool had tunes pumping pretty loud almost the whole time. You also need to claim your spot early. There is a hard push for vacation property sales pitch (basically timeshare). When booking through Hotels, it does not include airport shuttle (taxi ranged from $40 to $60 USD). Also, do not expect the property to respond to messages through the Hotels app. You need to email them."

"Outstanding service by Edward in the lobby. "

"Hi, I didnt bring a pet. The hotel was wayyyyy more than expected. 5 star service. They really took me as their own and made sure i UNDERSTOOD the money, transportation and the food. I will always stay there going back."