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Sutton Place Hotel Ueno

2.5 star property
Hotel near Sensoji Temple in Tokyo

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Photo gallery for Sutton Place Hotel Ueno

Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board
Reception
Lobby
Full-size fridge, microwave, toaster, rice cooker
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
7-chome-8-23 Ueno, Tokyo, Tokyo, 110-0005
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, Ueno Zoo
    ‪7 min walk‬
  • Place, Ameyoko Shopping District
    ‪7 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

Standard Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Deluxe Double Room

  • Sleeps 2

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 4

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Single Room

8.0 out of 10
Very good
(6 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(12 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 185 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 201 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

  • 374 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Twin Room

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Standard Twin Room

  • Sleeps 2

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About the neighborhood

Tokyo

Ueno stay.Within a 15-minute walk of this Ueno hotel, you'll find Ueno Park and Ueno Zoo. Sensoji Temple and Tokyo Dome are also within 3 miles (5 km).

What's nearby

  • Ueno Park - 3 min walk - 0.2 miles
  • Ueno Zoo - 7 min walk - 0.4 miles
  • Ameyoko Shopping District - 7 min walk - 0.4 miles
  • Tokyo National Museum - 8 min walk - 0.5 miles
  • Sensoji Temple - 19 min walk - 1.0 mile

Getting around

  • Inaricho Station - 7 min walk
  • Keisei-Ueno Station - 9 min walk
  • Narita Intl. Airport (NRT) - 68 min drive

Restaurants

  • ‪晴々飯店 - ‬1 min walk
  • ‪マイカリー食堂 - ‬2 min walk
  • ‪恵園 - ‬2 min walk
  • ‪おわん - ‬2 min walk
  • ‪元長 - ‬2 min walk

About this property

Sutton Place Hotel Ueno

Hotel near Sensoji Temple in Tokyo
As a guest of Sutton Place Hotel Ueno, you'll find a vending machine, laundry facilities, and a front-desk safe. Public spaces have free WiFi.

This Tokyo hotel is smoke free.

  • 50 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
Sutton Place Hotel Ueno offers 50 air-conditioned accommodations with safes and rice cookers. 32-inch LCD televisions come with digital channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include shared/communal kitchens and hair dryers.

Similar properties

Exterior
Hotel New Ueno
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, 659 reviews
$61 nightly
The price is $68
Jan 3 - Jan 4, 2026
Hotel New Ueno

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Rice cooker
  • Shared kitchen access
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:30 PM - 8:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sutton Place Hotel Ueno Hotel
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Hotel Tokyo

Frequently asked questions

How close is Sutton Place Hotel Ueno to the airport?

Sutton Place Hotel Ueno is 15.6 mi (32-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Sutton Place Hotel Ueno have an airport shuttle?

Airport shuttle services are not available at Sutton Place Hotel Ueno.

How close is Sutton Place Hotel Ueno to the beach?

This hotel is 8 mi (20-min drive) from Odaiba Beach Park.

Does Sutton Place Hotel Ueno offer free breakfast?

Sutton Place Hotel Ueno does not offer free breakfast.

Is there a casino at Sutton Place Hotel Ueno?

No, there is no casino at this hotel.

What time is check-in at Sutton Place Hotel Ueno?

Check-in start time: 4:30 PM; Check-in end time: midnight.

Is there free parking at Sutton Place Hotel Ueno?

Free parking is not available at this hotel.

Does Sutton Place Hotel Ueno have a pool?

Sutton Place Hotel Ueno does not have a pool.

Does Sutton Place Hotel Ueno have a spa?

There are no spa services available at this hotel.

How close is Sutton Place Hotel Ueno to downtown Tokyo?

Sutton Place Hotel Ueno is 2.4 mi away from Tokyo.

Sutton Place Hotel Ueno Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 87 out of 257 reviews
Rating 8 - Good. 93 out of 257 reviews
Rating 6 - Okay. 52 out of 257 reviews
Rating 4 - Poor. 20 out of 257 reviews
Rating 2 - Terrible. 5 out of 257 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHUNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Close to Station
Stayed 3 nights in Sep 2025

6/10 Okay

Yau

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room is pretty small, if you have 2 large luggage, you will probably have a problem moving around in the room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stacey

Traveled with partner
Liked: Amenities, property conditions & facilities
Great hotel, quiet, clean and easy overnight from Narita airport.
Stayed 1 night in Sep 2025

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, good location, Great staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

JAE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Svetlana

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2025

6/10 Okay

Christopher

Disliked: Property conditions & facilities, room comfort
This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Levy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jun 2025

8/10 Good

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, a lot of dining options around area.
Stayed 5 nights in Jun 2025

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
Sutton is a hotel that is casual hotel conveniently located with a friendly staff.
Stayed 3 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Dexter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty good experience. The blinds was letting in light when the sun rises even though it's closed. There's little areas where the light goes through. No room cleaning for consecutive night stay. Also self service to get new towels and amenities and you'll have to throw away trash daily. About 5-8 mins walk to Ueno station which is convenient. There's also 7-11 and Family mart nearby. Staff are friendly and polite. Easy check-in and check-out.
Stayed 4 nights in Feb 2025

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Road noise, and curtins let alot of light through but still i nice friendly place to stay
Stayed 1 night in Mar 2025

8/10 Good

riley

Liked: Staff & service, property conditions & facilities, room comfort
Good stay, just the occasional japanese bug
Stayed 1 night in Feb 2025

6/10 Okay

Victoria

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The picture on Expedia looks like a nice proper hotel. Surprise to find it hidden along the shops. Have to take an old lift to the lobby. The place is clean as per Japanese standard. Room is big for 3 of us. Looks like student accommodation. No view though. Location very convenient to UENo station. Staff are polite.
Stayed 1 night in Dec 2024

8/10 Good

Wei Jie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blinds on the window allow you to be greeted by the sunrise each morning. Hotel guest need to clear rubbish and linen on their own rach day.
Stayed 2 nights in Dec 2024

10/10 Excellent

TZUAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kai Kwong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

A fair place to stay

This is a affordable place to stay, it's location is good. It has high CP value. I recommend the hotel to remove the chair to save some space.
Stayed 2 nights in Jan 2025

8/10 Good

TECK FATT

Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Disliked: Staff & service
The reception has limited time. Although the hotel leaves us the contact number when staff are not around, it didn’t work for a while. I needed to leave a luggage in the morning until the next stay after a week. I almost missed the flight as none responded to my calls.
Stayed 1 night in Jan 2025

8/10 Good

Robert

Stayed 3 nights in Jan 2025

8/10 Good

Laurin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located 5 minutes walk from Ueno Station. Easy check in and check out. Across the road is a 711. Exhaust fans in bathroom would be good in winter as high condensation after 4 people showering.
Stayed 3 nights in Jan 2025