See all properties

Sutton Place Hotel Ueno

Property class: 2.5
Hotel near Ueno Park in Tokyo

Choose dates to view prices

Photo gallery for Sutton Place Hotel Ueno

A hotel room with a large bed, a desk with a chair, a television, and a window with blinds.
A modern kitchen with wooden cabinetry, a dining area with a wooden table and chairs, and a large window with a projection.
The entrance to Sutton Place Hotel with a red awning, a red carpet, and a modern interior design.
A modern kitchen with wooden cabinets, a countertop, and a dining area with chairs.
A modern kitchen with stainless steel appliances, wooden cabinets, and a black range hood.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
7-chome-8-23 Ueno, Tokyo, Tokyo, 110-0005
  • Place, Ueno Park
    ‪5 min walk‬
  • Place, Ameyoko Shopping District
    ‪7 min walk‬
  • Place, Ueno Zoo
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, desk, chair, computer, and a window with blinds.

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A hotel room with a large bed, bedside lamps, a flat-screen TV, and a wall-mounted air conditioner.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a computer, a chair, and a window with blinds.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Room

Standard Single Room

8.0 out of 10
Very good
(8 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with a bed, a desk with a computer, a chair, a TV, and a bedside lamp.

Standard Double Room

8.2 out of 10
Very good
(14 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, and a window with blinds.

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a chair, a television, and a window with blinds.

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 201 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A hotel room with two beds, a wooden wardrobe, a desk with a chair, and a wall-mounted phone.

Junior Suite

  • 374 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

You may also like

Ad
A reception desk with a modern design, featuring a wooden panel back and a grey countertop. There are two pendant lights above the desk, and a decorative plant is placed on the left side.

Good MONday ASAKUSA

Taito
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Microwave
$214 nightly
The price is $235
Oct 7 - Oct 8
All taxes and fees included in total
Good MONday ASAKUSA

About the neighborhood

Tokyo

Ueno stay.A stay at this Ueno hotel places you within half a mile (1 km) of Ueno Park and 2 miles (3 km) of Sensoji Temple. Tokyo Dome and Tokyo Skytree are also within 3 miles (5 km).

What's nearby

  • Ueno Park - 5 min walk - 0.3 miles
  • Ameyoko Shopping District - 7 min walk - 0.4 miles
  • Ueno Zoo - 9 min walk - 0.5 miles
  • Tokyo National Museum - 11 min walk - 0.6 miles
  • Sensoji Temple - 19 min walk - 1.0 mile

Getting around

  • Ueno Station - 5 min walk
  • Inaricho Station - 7 min walk
  • Narita Intl. Airport (NRT) - 79 min drive

Restaurants

  • ‪Gong cha - ‬12 min walk
  • ‪RF1 - ‬8 min walk
  • ‪サウナ&カプセルホテル北欧 - ‬2 min walk
  • ‪恵園 - ‬2 min walk
  • ‪HIGH BALL'S うえのステーション - ‬12 min walk

About this property

Sutton Place Hotel Ueno

Hotel near Ueno Park in Tokyo
As a guest of Sutton Place Hotel Ueno, you'll find a vending machine, laundry facilities, and a front-desk safe. Public spaces have free WiFi.

This Tokyo hotel is smoke free.

  • 50 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
Sutton Place Hotel Ueno offers 50 air-conditioned accommodations with safes and rice cookers. 32-inch LCD televisions come with digital channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include shared/communal kitchens and hair dryers.

Similar properties

A traditional Japanese onsen with two hot tubs, bamboo plants, and wooden slats.
APA Hotel Ueno Ekimae
Taito
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,370 reviews
$92 nightly
The price is $103
Oct 12 - Oct 13
APA Hotel Ueno Ekimae

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Rice cooker
  • Shared kitchen access
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sutton Place Hotel Ueno Hotel
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Hotel Tokyo

Frequently asked questions

How close is Sutton Place Hotel Ueno to the airport?

Sutton Place Hotel Ueno is 15.9 mi (43-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Sutton Place Hotel Ueno?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at Sutton Place Hotel Ueno on Oct 12, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sutton Place Hotel Ueno have an airport shuttle?

Airport shuttle services are not available at Sutton Place Hotel Ueno.

Does Sutton Place Hotel Ueno offer free breakfast?

Sutton Place Hotel Ueno does not offer free breakfast.

Is there a casino at Sutton Place Hotel Ueno?

No, there is no casino at this hotel.

What time is check-in at Sutton Place Hotel Ueno?

Check-in start time: 4:30 PM; Check-in end time: midnight.

Is there free parking at Sutton Place Hotel Ueno?

Free parking is not available at this hotel.

Does Sutton Place Hotel Ueno have a pool?

Sutton Place Hotel Ueno does not have a pool.

Does Sutton Place Hotel Ueno have a spa?

There are no spa services available at this hotel.

How close is Sutton Place Hotel Ueno to downtown Tokyo?

Sutton Place Hotel Ueno is 2.4 mi away from Tokyo.

Sutton Place Hotel Ueno Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 111 out of 302 reviews
Rating 8 - Good. 103 out of 302 reviews
Rating 6 - Okay. 62 out of 302 reviews
Rating 4 - Poor. 20 out of 302 reviews
Rating 2 - Terrible. 6 out of 302 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the station was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near SHOPPING CENTER AND FOOD
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly who knew some English which helps with language barriers
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Great hotel, quiet, clean and easy overnight from Narita airport.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff is kind and nice, room is clean
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, good location, Great staff.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is more spacious than the average hotels，just a few blocks away from the Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, a lot of dining options around area.
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and the room was nice.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Close to Station
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Clean con
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is very comfortable to stay
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Sutton is a hotel that is casual hotel conveniently located with a friendly staff.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room with good amenities. Tokyo is short on space the room was compact and no where for bags. Perfect for a one night stay close to the train station and Ueno Park
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, just i need a little more space to hang my clothes
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, perfect bedding
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
The Staff was excellent at the hotel due to being friendly and polite, my only complaints was that the room was musty upon arrival and I had to run the air conditioning for a while to get the musty smell out of the room. plus the other thing that was bad, is that the bathroom smelled of stale urine and that smell would not go away. Security was an issue as you do not need to use a card to use the elevator and anyone can just go to a floor, I did speak to another guest who complained about room size but I got the deluxe as it was last minute and that was spacious although it is quite expensive for the standards at the hotel in terms of modern hotels.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
was very happy with the service by staff at Sutton Place Hotel Ueno.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Amenities
It is a convenient hotel to stay in with a decent sized and comfortable double bed. It was reasonably priced for Tokyo
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good location. Within 5-10 mins from Ueno JR station
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 2 nights in Oct 2024