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 Tokyo •1 Room
 Tokyo • 1 Room
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Sheraton Miyako Hotel Tokyo

4-star property
1-1-50 Shirokanedai, Minato-ku, Tokyo, Tokyo-to 1-855-201-7819

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2.0 out of 5
See all 1 Travelocity Reviews

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Hotel Description

4-star hotel near Tokyo Bay

Central Tokyo getaway

Within a 10-minute walk of this Minato hotel, you'll find Happoen Garden and Meiji Gakuin University. Tokyo Bay and Roppongi Hills are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This hotel features 2 restaurants, an indoor pool, and a health club. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.

Free Internet, soaking tubs

The 484 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include deep soaking bathtubs, private yards, and LCD TVs with digital channels.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$140* Per night/room Aug 9 - Aug 10

Superior Room, 1 King Bed, Non Smoking (Miyabi)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Non Smoking (Miyabi)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Miyako Hotel Tokyo ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Miyako Hotel Tokyo

Family (2)
2 out of 5
A wedding-related regret... The front desk staff was extremely dismissive and rude, and for someone who lives in Japan and is used to Japanese omotenashi, this came as a shock. I chose this hotel for my parents who took their very first trip overseas for my wedding here in Tokyo. When assisting my senior citizen mother and father, who have trouble seeing and were exhausted after a long flight, with the hotel check-in process, the staff were not welcoming or understanding in the least. It was as though my parents were "low level/low priority" guests on the basis of using Travelocity. The front desk staff tried to prevent me from filling in paperwork for my parents -- despite the fact that I was the one who paid for everything. Other interactions during their stay were also negative. Upon checkout at the front desk, no thanks, kind words, or goodbyes as is the norm at other hotels in Tokyo. The Grand Hyatt Roppongi has become my hotel of choice for business meetings, guest stays, and other activities since this experience, and I highly recommend it (or others) versus the Sheraton Miyako. Thank you for allowing me to share my thoughts.

Posted by on Jul 6, 2019

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About the Sheraton Miyako Hotel Tokyo

Location 1-1-50 Shirokanedai, Minato-ku, Tokyo, Tokyo-to 108-8640

Renovations + Closures

The following facilities or services will be unavailable from July 12 2021 to August 22 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool

Property Features

As a guest of Sheraton Miyako Hotel Tokyo, you'll find an indoor pool, a health club, a spa tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 8030 square feet (746 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Miyako Hotel Tokyo. An airport shuttle (available on request) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 484 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • 8030 sq ft of conference space
  • 746 sq m of conference space
  • Built in 1979
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Narita Intl. Airport (NRT) (76 km / 47.2 mi)
  • Train station: Meguro Station (1.5 km / 0.9 mi)
  • Metro station: Shirokane-takanawa Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Miyako Hotel Tokyo offers 484 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Private outdoor space
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Cafe California - Onsite restaurant.

Shisen Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Bamboo Lobby Bar & Lounge - Onsite lobby lounge. Open daily.

M Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 7 years old are not allowed in the swimming pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: JPY 3100 per person (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way)
  • Uncovered self parking fee: JPY 2000 per night
  • Facilities fee: JPY 1675 per person and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Miyako Tokyo Hotel
  • Sheraton Hotel Tokyo
  • Sheraton Miyako
  • Sheraton Miyako Hotel
  • Sheraton Miyako Hotel Tokyo
  • Sheraton Miyako Tokyo
  • Sheraton Tokyo
  • Tokyo Miyako Hotel
  • Tokyo Sheraton Miyako
  • Tokyo Sheraton Miyako Hotel
  • Minato Sheraton
  • Sheraton Minato
  • Sheraton Miyako Hotel Tokyo Japan
  • Sheraton Miyako Tokyo Tokyo
  • Sheraton Miyako Hotel Tokyo Hotel
  • Sheraton Miyako Hotel Tokyo Tokyo
  • Sheraton Miyako Hotel Tokyo Hotel Tokyo

You should know

  • Sheraton Miyako Hotel Tokyo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.