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Sheraton Miyako Hotel Tokyo

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Property amenity
5 restaurants; breakfast, lunch, and dinner served
SUI PREMIUM DELUXE, 1 King | Premium bedding, down comforters, minibar, in-room safe
2 bars/lounges, lobby lounge
32-inch LCD TV with digital channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1-1-50 Shirokanedai, Minato-ku, Tokyo, Tokyo-to, 108-8640
  • Place, Happoen Garden
    ‪1 min walk‬
  • Place, Meiji Gakuin University
    ‪1 min walk‬
  • Place, Seishoko Kakurinji Temple
    ‪1 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for COMFORT STANDARD, 1 Queen

COMFORT STANDARD, 1 Queen | Premium bedding, down comforters, minibar, in-room safe

COMFORT STANDARD, 1 Queen

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for COMFORT DELUXE, 1 King

COMFORT DELUXE, 1 King | Premium bedding, down comforters, minibar, in-room safe

COMFORT DELUXE, 1 King

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for MIYABI SUPERIOR, Club lounge access, 1 King

MIYABI SUPERIOR, Club lounge access, 1 King | Premium bedding, down comforters, minibar, in-room safe

MIYABI SUPERIOR, Club lounge access, 1 King

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for MIYABI DELUXE, Club lounge access, 1 King

MIYABI DELUXE, Club lounge access, 1 King | Premium bedding, down comforters, minibar, in-room safe

MIYABI DELUXE, Club lounge access, 1 King

  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for CLUB SUPERIOR, Club lounge access, 1 King

CLUB SUPERIOR, Club lounge access, 1 King | Premium bedding, down comforters, minibar, in-room safe

CLUB SUPERIOR, Club lounge access, 1 King

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for CLUB DELUXE, Club lounge access, 1 King

CLUB DELUXE, Club lounge access, 1 King | Premium bedding, down comforters, minibar, in-room safe

CLUB DELUXE, Club lounge access, 1 King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for PREMIUM SUPERIOR, 1 King

PREMIUM SUPERIOR, 1 King | Premium bedding, down comforters, minibar, in-room safe

PREMIUM SUPERIOR, 1 King

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for PREMIUM DELUXE, 1 King

PREMIUM DELUXE, 1 King | Premium bedding, down comforters, minibar, in-room safe

PREMIUM DELUXE, 1 King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Twin Beds

  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for SUI JUNIOR SUITE, Club lounge access, 2 Twin

SUI JUNIOR SUITE, Club lounge access, 2 Twin | Premium bedding, down comforters, minibar, in-room safe

SUI JUNIOR SUITE, Club lounge access, 2 Twin

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for SUI PREMIUM DELUXE, 1 King

SUI PREMIUM DELUXE, 1 King | Premium bedding, down comforters, minibar, in-room safe

SUI PREMIUM DELUXE, 1 King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for SUI PREMIUM SUPERIOR, 1 King

SUI PREMIUM SUPERIOR, 1 King | Premium bedding, down comforters, minibar, in-room safe

SUI PREMIUM SUPERIOR, 1 King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for SUI JUNIOR SUITE, Club lounge access, 1 King

SUI JUNIOR SUITE, Club lounge access, 1 King | Premium bedding, down comforters, minibar, in-room safe

SUI JUNIOR SUITE, Club lounge access, 1 King

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Tokyo

Minato stay.Your stay at this Minato hotel places you within 3 miles (5 km) of Tokyo Tower and Tokyo Bay. Keio University and Roppongi Hills are also within 2 miles (3 km).

What's nearby

  • Happoen Garden - 1 min walk - 0.1 miles
  • Meiji Gakuin University - 1 min walk - 0.1 miles
  • Seishoko Kakurinji Temple - 1 min walk - 0.1 miles
  • Shibuya Crossing - 9 min drive - 2.3 miles
  • Yoyogi Park - 11 min drive - 3.0 miles

Getting around

  • Shirokane-takanawa Station - 6 min walk
  • Meguro Station - 19 min walk
  • Narita Intl. Airport (NRT) - 76 min drive

Restaurants

  • ‪八芳園 夢庵 - ‬7 min walk
  • ‪きしめん割烹 丸福 - ‬9 min walk
  • ‪Sheraton Club - ‬1 min walk
  • ‪Thrush Cafe - ‬7 min walk
  • ‪バーミヤン - ‬6 min walk

About this property

Sheraton Miyako Hotel Tokyo

5-star luxury hotel near Tokyo Tower
Sheraton Miyako Hotel Tokyo offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A 24-hour business center and limo/town car service are available. Event space at this hotel measures 8030 square feet (746 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Sheraton Miyako Hotel Tokyo. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 471 guestrooms or units
  • 12 levels
  • 5 dining venues
  • 2 bars or lounges
  • 8030 sq ft of conference space
  • 746 sq m of conference space
  • Built in 1979
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Sheraton Miyako Hotel Tokyo offers 471 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthetic Salon Guerlain Paris. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:30 PM on request
  • Free area shuttle
  • Limo/town car service
  • Uncovered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,500 per person
  • 2 bars/lounges
  • 5 restaurants

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 23 2026 to August 29 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately JPY 4500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Uncovered self parking fee: JPY 2000 per night (in/out privileges)
  • Facilities fee: JPY 3000 per person and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 8:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Miyako Tokyo Hotel
Sheraton Hotel Tokyo
Sheraton Miyako
Sheraton Miyako Hotel
Sheraton Miyako Hotel Tokyo
Sheraton Miyako Tokyo
Sheraton Tokyo
Tokyo Miyako Hotel
Tokyo Sheraton Miyako
Tokyo Sheraton Miyako Hotel
Minato Sheraton
Sheraton Minato
Sheraton Miyako Hotel Tokyo Japan
Sheraton Miyako Tokyo Tokyo
Sheraton Miyako Hotel Tokyo Hotel
Sheraton Miyako Hotel Tokyo Tokyo
Sheraton Miyako Hotel Tokyo Hotel Tokyo

Frequently asked questions

How close is Sheraton Miyako Hotel Tokyo to the airport?

Sheraton Miyako Hotel Tokyo is 9.3 mi (36-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Miyako Hotel Tokyo?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Sheraton Miyako Hotel Tokyo on Jul 6, 2026 start from $284, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Miyako Hotel Tokyo have an airport shuttle?

Sheraton Miyako Hotel Tokyo offers an airport shuttle from 6:00 AM to 9:30 PM, on request, for a charge of JPY 3200. per person, one-way.

How close is Sheraton Miyako Hotel Tokyo to the beach?

This hotel is 7.4 mi (25-min drive) from Odaiba Beach Park.

Does Sheraton Miyako Hotel Tokyo offer free breakfast?

Free breakfast isn’t provided at Sheraton Miyako Hotel Tokyo, but English breakfast is offered for a fee of JPY 4500 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Sheraton Miyako Hotel Tokyo?

No, there is no casino at this hotel.

What time is check-in at Sheraton Miyako Hotel Tokyo?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Sheraton Miyako Hotel Tokyo?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per night.

Does Sheraton Miyako Hotel Tokyo have a pool?

Sheraton Miyako Hotel Tokyo features an indoor pool. Guests can enjoy pool access from 6:30 AM to 8:00 PM.

Does Sheraton Miyako Hotel Tokyo have a restaurant?

There are 5 onsite restaurants, offering options like garden views and light fare.

Does Sheraton Miyako Hotel Tokyo have a spa?

Pamper yourself with a day at Esthetic Salon Guerlain Paris, where you can enjoy facials, body treatments, and massages.

How close is Sheraton Miyako Hotel Tokyo to downtown Tokyo?

Sheraton Miyako Hotel Tokyo is 3.6 mi away from Tokyo.

Sheraton Miyako Hotel Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 1000 reviews
Rating 8 - Good. 369 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Clarence

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a very nice location in the City
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
In a more business area. Free shuttle bus to the train station which was very convenient
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful restaurants and property
Stayed 1 night in Dec 2024
Verified

8/10 Good

NORIHITO

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area but not so many attractions. Concierge staffs are very kind and well-trained.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, breakfast buffet, transportation to meguro station and overall safe area -could walk around easily THANK YOU!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

MOHSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes, the weather was cold and enjoyable. It was ve

Very upscale hotel, excellent treatment from the staff and the atmosphere was very excellent.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

kayvan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Hotel property is in a very good condition.
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very safe area It has a beautiful walking area within the resort with amazing trees and beautiful scenery, staff has been excellent, the dinning options are excellent, very clean very spacious. Highly recommend you stay here if you come to japan it really is amazing.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall facility and services were excellent
Stayed 4 nights in Mar 2024
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent garden area for walking.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Soyul

Liked: Cleanliness, property conditions & facilities
I like the view from its lobby lounge.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our frequent go-to hotel in Tokyo because it is close to Haneda Airport and easy to access by JR or subway, and in a quiet residential neighbourhood if one wants to avoid the madding crowds.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient to the JR Shinagawa Station and the free shuttle to there and Meguro Station is a very good service. Hotel staff is friendly and helpful every time I have stayed.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Safe.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
We were warmly welcomed by the staff and check in was quick and efficient. The club room was very spacious, beds super comfy and bathroom clean and plenty amenities. The Japanese Garden was an added bonus. We were very pleased with our stay at the Sheraton Miyako and would definitely stay here again
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities, room comfort

Spa & Sauna Room

The location and hotel installations were excellent. However, they charged for the use of the Sauna room, and the cleaning of the spa area was not good.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Jean elie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Hongyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels stay. Love the cleanliness and food especially. Also enjoyed the garden around the hotel. There's also free shuttle to and fro Meguro station, so prettt convenient. The swimming pool is not free for guest though, and it's pretty expensive. Other than that, love the quietness and ambience of this hotel. Will definitely come back again.
Stayed 4 nights in Nov 2022
Verified

6/10 Okay

Bernard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
For an international Sheraton there is not a) enough people understanding English and b) there is zero flexibility to have a few more minutes when they close the breakfast or bar .
Stayed 3 nights in May 2025
Verified

6/10 Okay

Doowon

Liked: Cleanliness, amenities
Location was inconvenient for metro and restaurants.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Viatcheslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good enough
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless Hotel

Cannot fault this hotel in terms of service, cleanliness. The best I’ve experienced in a long time. One negative - I would have to pay to use the gym if I wasn’t a Bonvoy member. Luckily I am however if I’d paid to use their poorly equipped gym I would not have been happy.
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, smells good, nice staff. Negatives: you will need a taxi or hotel bus to get to anywhere interesting. Nearest main areas are Shinagawa and Meguro Station. There was a popping noise on our window periodically. Sounded like large insects or birds hitting the window. But no insects. I am guessing this is the sound of heat pressure from the hot weather on the windows. And it did make sleeping difficult. Yes, it is that loud.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great staff. Only complaint is that Marriott did not recognize this stay because we booked through hotels.com. Most disappointing as we’ve never booked any other way than through the Marriott site and didn’t realize Marriott would not count these nights towards our stays. Not a very good policy from a company that’s usually so very accommodating.
Stayed 2 nights in Oct 2023