Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5 star property
3.5-star hotel near Tokyo Big Sight

Choose dates to view prices

Photo gallery for Sotetsu Grand Fresa Tokyo - Bay Ariake

Premium Standard Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes
Front of property - evening/night
Lobby
Premium Exective Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes
Premium Exective Suite Room 2beds - Non-Smoking | Private kitchen | Fridge, electric kettle

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Tokyo Big Sight
    ‪3 min walk‬
  • Ariake Garden
    ‪9 min walk‬
  • Toyosu Market
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪13 min drive‬

Room options

Premium Single Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 447 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Premium Bayside Single Room - Non-Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Double Room - Non-Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room - Smoking

  • 251 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Economy Twin Room - Non-Smoking

8.2 out of 10
Very good
(15 reviews)
  • 186 sq ft
  • Sleeps 4
  • 2 Twin Beds

Economy Twin Room - Smoking

  • 186 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Double Room - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 242 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 348 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Twin Room - Smoking

  • 348 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Economy Trundle Twin Room - Non-Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Standard Double Room - Non-Smoking

8.4 out of 10
Very good
(28 reviews)
  • 186 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Double Room - Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 186 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Single Room - Non-Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room - Smoking

  • 242 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room - Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Standard Suite Room 2beds - Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds

Premium Bayside Double Room - Non-Smoking

7.8 out of 10
Good
(18 reviews)
  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Exective Suite Room 2beds - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

Premium Deluxe Suite Room 2beds - Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Moderate Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Exective Suite-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Moderate Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Suite-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Economy Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Premium Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

  • Sleeps 4
  • 1 Twin Sofa Bed, 2 Double Beds and 1 Twin Bed

Deluxe Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

Universal Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Deluxe Suite-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

Economy Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

Economy Trundle Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

Universal Single Room-Smoking

  • Sleeps 1
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Double Beds

Standard Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Universal Single Room-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Premium Bay Side Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Universal Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room With Sofa Bed-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

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About the neighborhood

Tokyo

Heart of Tokyo.Within a 15-minute walk of this Koto hotel, you'll find Tokyo Big Sight and Tokyo Bay. Toyosu Market and Tokyo Garden Theater are also within 2 miles (3 km).

What's nearby

  • Tokyo Big Sight - 3 min walk - 0.2 miles
  • Tokyo Garden Theater - 8 min walk - 0.4 miles
  • Ariake Garden - 9 min walk - 0.5 miles
  • DiverCity Tokyo Plaza - 19 min walk - 1.1 miles
  • Toyosu Market - 2 min drive - 1.3 miles

Getting around

  • Tokyo Big Sight Station - 5 min walk
  • Kokusai-tenjijo Station - 7 min walk
  • Narita Intl. Airport (NRT) - 52 min drive

Restaurants

  • ‪PRONTO ワンザ有明店 - ‬3 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪すき家 - ‬3 min walk
  • ‪築地食堂源ちゃん 有明店 - ‬3 min walk

About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5-star hotel near Tokyo Big Sight
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. 2 meeting rooms and limo/town car service are available. Event space at this hotel measures 3800 square feet (353 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Tokyo - Bay Ariake. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 912 guestrooms or units
  • 20 levels
  • 3800 sq ft of conference space
  • 353 sq m of conference space
  • Built in 2009
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free theme park shuttle
  • Limo/town car service
  • Self parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,090 per person
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • HDTV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2090 per person
  • Self parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Frequently asked questions

How close is Sotetsu Grand Fresa Tokyo - Bay Ariake to the airport?

Sotetsu Grand Fresa Tokyo - Bay Ariake is 8.1 mi (18-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Sotetsu Grand Fresa Tokyo - Bay Ariake?

As of Jul 6, 2025, prices found for a 1-night stay for 2 adults at Sotetsu Grand Fresa Tokyo - Bay Ariake on Jul 11, 2025 start from $110.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sotetsu Grand Fresa Tokyo - Bay Ariake have an airport shuttle?

Airport shuttle services are not available at Sotetsu Grand Fresa Tokyo - Bay Ariake.

How close is Sotetsu Grand Fresa Tokyo - Bay Ariake to the beach?

This hotel is 1 mi (7-min drive) from Odaiba Beach Park.

Does Sotetsu Grand Fresa Tokyo - Bay Ariake offer free breakfast?

Free breakfast isn’t provided at Sotetsu Grand Fresa Tokyo - Bay Ariake, but buffet breakfast is offered for a fee of JPY 2090 per person.

Is there a casino at Sotetsu Grand Fresa Tokyo - Bay Ariake?

No, there is no casino at this hotel.

What time is check-in at Sotetsu Grand Fresa Tokyo - Bay Ariake?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sotetsu Grand Fresa Tokyo - Bay Ariake?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per day.

Does Sotetsu Grand Fresa Tokyo - Bay Ariake have a pool?

Sotetsu Grand Fresa Tokyo - Bay Ariake does not have a pool.

Does Sotetsu Grand Fresa Tokyo - Bay Ariake have a restaurant?

Yes, there is a restaurant on site.

Does Sotetsu Grand Fresa Tokyo - Bay Ariake have a spa?

There are no spa services available at this hotel.

How close is Sotetsu Grand Fresa Tokyo - Bay Ariake to downtown Tokyo?

Sotetsu Grand Fresa Tokyo - Bay Ariake is 3.6 mi away from Tokyo.

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 697 out of 1302 reviews
Rating 8 - Good. 392 out of 1302 reviews
Rating 6 - Okay. 145 out of 1302 reviews
Rating 4 - Poor. 47 out of 1302 reviews
Rating 2 - Terrible. 21 out of 1302 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Eli

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great experience

Very friendly and welcoming staff. They were extremely helpful as it was our first trip to Japan. Hotel is convenient location near convenience stores, and train station. Quiet area not in the middle of the city. Not walkable distance, have to train or taxi to busier areas. Room is small but that seems to be normal. Hotel also provided basic items for guests to use
Stayed 3 nights in Mar 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bob, Hercules

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Tokyo teleport station where you can take a free shuttle to the international cruise terminal.
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and organized
Stayed 1 night in Mar 2025

4/10 Poor

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in was good except for a phone call from front desk 7 hours later, in the middle of the night regarding their fail to charge me for taxes or something, and I was sound asleep after 24 hours of flying from my country in Central America. Needless to say that I wasn’t able to go back to sleep. On the other side, I got sick the next day and all the members from the front desk were outstanding going out of their ways to accommodate my needs of going to the hospital. So I didn’t sleep much but had a pleasant stay. The place could be cleaner, the restaurant was great and affordable, but hours of operation too limited. The breakfast buffet also great but pricey. It was conveniently located near 2 train stations, but it was far from the center, about an hour long to get to places of interest in public transportation. Other than the inexcusable midnight call, staff was really good and patient. I think I would stay somewhere closer to the center next time though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Langeda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
My check in was good except for a phone call from front desk that I received in the middle of the night because they haven’t charged me for taxes or something, and I was sound asleep after 24 hours of flying from my country in Central America. Needless to say that I wasn’t able to go back to sleep, but otherwise, I got sick the next day and all the members from the front desk were outstanding going out of their way to accomodate my needs of going to the hospital. So I didn’t sleep much but had a pmeasnt stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed that everything you need is always nearby and that they offer shuttles to the airport and disneyland.
Stayed 7 nights in Dec 2024

8/10 Good

alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a complimentary shuttle to and from Tokyo disney, which we utilized once. The aiport limousine stops right outside the hotel and is by far the cheapest and quickest way to get to the airport. There was a train station and bus stop within 5 min walk, and we used both. The bus was cheaper than taking the train, because the train line near the hotel was not part of the subway system. You can still use your suica card, but the cost was almost triple when using the train to get home. It did take about 30 min on puclic transit to get to any activity we had planned. Overall, this was a conveniet, and safe hotel option.
Stayed 7 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Ideal location , good proximity , they clean every 3 days and also change towels every 3 days . Needs to improve .
Stayed 5 nights in Mar 2025

10/10 Excellent

Jannette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. There was a free shuttle service to Disney which was a plus. Breakfast buffet has plenty of choices. Would definitely recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Riley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean & comfortable rooms, close proximity to the Rinkai and Yurikamome line, all around great experience.
Stayed 8 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Miguel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the train station is just walking distance. And the hotel is one of the shuttle bus stops to and from airport.

10/10 Excellent

Alan

Stayed 4 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two subway stops from cruise terminal

Short stay for boarding cruise at the nearby cruise terminal
Stayed 2 nights in Feb 2025

10/10 Excellent

Gladys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and helpful that it's a "Good Neighbor Hotel" with shuttles to Disney. Limited shuttle time though (as well as to Narita) so be aware of that. Otherwise, great faculty with a Lawson inside, and close to transportation. We enjoyed our stay!
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark Laurence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, good value, great location. Room too warm with no control over ac and balcony not accessible due to local regulations.
Stayed 1 night in Mar 2025

6/10 Okay

Wing

Traveled with family
Liked: Cleanliness

Not a good choice for family

The size of the room was smaller than I expected. It was totally different what I could see on the website. The room shape of my room was a bit weird like L shape which I couldn’t open my luggages properly. The most terrible thing was about the carpark. I did drive with my car, but one of the staff in the carpark was so rude and couldn’t speak any English. Also, you couldn’t drive out within 2200-0700. You need to tell them when will you estimate back to the hotel , this point was also ignoring. I did pay for it, why there was so many restrictions about that?
Stayed 3 nights in Feb 2025