Skip to main content
Beginning of main content

Enter dates to see availability

5.0 out of 5

"Unsure of what to expect of a traditional ryokan, we booked the Hoshinoya as a way to introduce our family to a part of Japanese culture over Spring B ... " More

By a verified traveler on Mon 03 Apr 2017

Hotel Description

5-star luxury ryokan near Akihabara Electric Town

City center retreat

A stay at this Otemachi ryokan places you within half a mile (1 km) of Marunouchi Building and 2 miles (3 km) of Akihabara Electric Town. Tokyo International Forum and Tokyo Imperial Palace are also within 2 miles (3 km).

Luxury amenities

Hot springs and a restaurant are featured at this luxury ryokan. WiFi in public areas is free. A garden, a snack bar/deli, and a library are also on offer.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 84 guestrooms also offer free WiFi and 24-hour room service. Other amenities include flat-screen TVs, refrigerators, and minibars.

Sakura (Deluxe Twin)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
$673* Per night/room Aug 5 - Aug 6

Kiku (Executive Triple)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Yuri (Deluxe King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

HOSHINOYA Tokyo ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for HOSHINOYA Tokyo

Family (1)
5 out of 5

Amazing and luxurious traditional Japanese ryokan

Pros: The staff, design and peacefulness of the property.
Unsure of what to expect of a traditional ryokan, we booked the Hoshinoya as a way to introduce our family to a part of Japanese culture over Spring Break. From the moment we entered the ryokan, we felt as though we were a special guest in someone's home. The level of service that we received from the staff far exceeded any hotel chain that I have stayed at travelling for both work and pleasure in the US, Europe and throughout Asia. The attention to details was evident from the property layout to the room design. Small details like lighting control, furniture placement and in-room technology felt as though there was a great amount of intention how the guest would use it. There was a feeling of minimalism about the property, not in a stark museum way, rather in an "everything has a purpose" kind of way. I was also able to take advantage of the onsen (traditional Japanese spa) and the setup evokes a kind of quiet mindfulness that is rare in the middle of a city of 13M. Anyone who appreciates experiencing culture, non-pretentious luxury, and thoughtful design will LOVE The Hoshinoya! We brought our 16 and 9 year old with us and it was one of the highlights of their vacation.

Posted by , from Minneapolis, MN on Apr 3, 2017

Was this review helpful to you?

Property Features

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. HOSHINOYA Tokyo offers its guests hot springs. Spa services, a library, and multilingual staff are also featured at the luxury HOSHINOYA Tokyo. You'll have access to the indoor pool and health club at a partner property. Smoking is allowed in designated areas at this 5-star Tokyo ryokan.

  • 1 building
  • 84 guestrooms or units
  • 16 levels
  • Built in 2016
  • Dining venue
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Narita Intl. Airport (NRT) (68 km / 42.3 mi)
  • Train station: Tokyo Station (0.9 km / 0.5 mi)
  • Metro station: Otemachi Station (0.4 km / 0.3 mi)

Room Amenities

HOSHINOYA Tokyo offers 84 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet. This Tokyo ryokan provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

HOSHINOYA Tokyo has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

  • Number of indoor hot springs - 2
  • Indoor mineral hot springs (Japanese-style onsen)
  • Number of outdoor hot springs - 2
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Number of indoor/outdoor hot springs - 4
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Breakfast is served at scheduled times in guestrooms. No refunds for any unused portion of breakfast offer.

Meals are not included in the room rate for children ages 3 and younger included in the reservation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at HOSHINOYA Tokyo

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Dinner service is not available at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • One child stays free
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 4752 for adults and JPY 1600 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HOSHINOYA Tokyo Inn
  • HOSHINOYA
  • HOSHINOYA Tokyo Japan
  • HOSHINOYA Inn
  • HOSHINOYA Tokyo Tokyo
  • HOSHINOYA Tokyo Ryokan
  • HOSHINOYA Tokyo Ryokan Tokyo

You should know

  • Hot springs access available from 3:00 PM to midnight.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

HOSHINOYA Tokyo is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2020 Travel + Leisure 500.

url importing http://www.travelocity.com/Tokyo-Hotels-HOSHINOYA-Tokyo.h16250945-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tokyo-Hotels-HOSHINOYA-Tokyo.h16250945-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Tokyo-Hotels-HOSHINOYA-Tokyo.h16250945-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.