Book a hotel near The Outlets at Bergen Town Center, New Jersey

"Jais payer pour du Wi-Fi mais il coupé souvent!"

"We arrived around 5p. No one was at the desk and a sign was up indicating that someone would be back, but not at what time. We left then returned around 30 minutes later and were able to check in. There were two people at the desk, one of the phone and the other reading cards, neither of which acknowledged us. The desk had greasy food remnants on it, so I didn’t want to touch it. Elevator seems to be under maintenance, dirty, flood covered with cardboard. Our party had 2 rooms. One set of rooms keys did not initially work. Room was ok, relatively clean, although visible smears on the work desk, a couple crumbs on the desk chair, and a couple of other undetermined white stains on the other furniture. We chose not to sit on any of it. The mini fridge did not work. The shower only gets to a Luke warm temperature, but decent pressure. There was only a top sheet on the bed, so it was cold, but I didn’t trust the front desk to provide extra blankets, nor was I convinced of the cleanliness of them. Overall, it was fine for what we needed, which was a bed to sleep in. But misrepresented in my opinion. For just a few more dollars, we could have stayed up the street at a different hotel, which also had a restaurant and bar in it."

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"It is a mixed experience. The hotel overall is well-maintained, and the front desk staff were friendly and helpful. The room itself was clean and generally comfortable. However, the bed was a major issue. The mattress was clearly worn out and lacked proper support. I got completely sank into it, which made it very difficult to sleep and left my back sore. The bed frame also seemed damaged, as it made loud cracking noises every time I moved. This not only woke me up repeatedly but also disturbed my kids sleeping in the same room. If I hadn’t gone to bed so late and my kids were already asleep, I would have requested a room change. Unfortunately, the noise got so bad that I ended up sitting in the sofa chair for much of the night just to help avoid waking my family. Given the poor sleep quality and the condition of the bed, I believe a partial refund would be reasonable. If you decide to stay at this hotel, I recommend checking the bed as soon as you get to your room rather than waiting until late at night."

"Everything good"

"Rooms are good. Many of the amenities require Hilton Honors membership. We took advantage of the trial period to use the WiFi and such. But breakfast is only included with the Honors membership. Rooms are nice. Pool has no hot tub, but they do have a gym. Very friendly staff and rooms are spacious and quiet."