travelocity Verified Review
"I loved the fast check in process, was able to check in early too! Staff was extremely friendly, extremely nice, helpful and professional. The girls at front desk were amazing… the gentlemen helping with the door or the bags were great. Can’t say enough how good the staff was. Beds were comfortable and surprisingly room was noisy. New York is notorious for lots of outside noise.. garbage, fire trucks, police sirens.. etc. honestly the rooms were a lil small but ALL rooms in NY are small. This was expected and not a big deal because there was more than enough room for my husband and I plus our bags. I noticed some people wrote bad reviews because of the homeless people outside. This entire area has lots of homeless people and it has zero to do with Hotel. I’ve been to New York several times and know this is pretty normal and although very sad it’s got nothing to do with the actual area or the hotel. This is more a city problem because there are lots of junkies on the streets, but that’s common in large, heavily populated cities. I loved the location and will def stay here again. Very clean, very comfortable and decent price for a room in the middle of everything in New York. "
A verified traveler from MIAMI stayed at Doubletree by Hilton New York Times Square South