Book a hotel near Starmount Shopping Center, Starmount

"The hotel is well situated off the highway- nice enough but the staff were unpleasant. I called to inquire about a pack and play for our infant and the hotel clerk said it was too late and I’d have to set it up myself. Her tone was annoyed and after a long day of travelling, I expected a warmer welcome."

"I would submitted zero starts if possible. I've stayed in 1000+ hotel rooms in the 26 year I've been traveling on business and pleasure and I can safely say this was the worst hotel experience I can ever recall. The room was so bad that I literally would not let a homeless person stay here. I stayed night only because I got in late and didn't want to search for another hotel at 1030pm at night. The room I was given was dirty, it smelled horrible, the carpet had stains throughout, the range hood was covered in rust, the lamps were covered in rust, there was a burner missing from the stove, there was a sticky substance on the fridge. The 'desk' that separates the kitchenette from the bed is broken and about to fall down. The door jamb was broken There was dried up dog urine in the stairwell. The whole place smelled bad, especially weed."

"The room was clean. For free food, it was very descent and satisfying. The staff were friendly and customer service was top tier! We had a great time. It was definitely a staycation! Will definitely return and also stay at other locations."

"Maintenance needed in several areas on the property - bath tub had two different types of paints in parts, hall floor in front of the elevator on the 5th floor seemed hollow/damaged in one part, when the AC turned on it smelled like cigarette smoke (and the AC was quite loud). The staff were very helpful and nice."

"stayed for 4 nights tv wasn't working at first the manager came in an fixed it, also there was a few bugs in the bathroom. "

"Everything was run down, the smoke alarm wasn’t even attached to the wall it was in the nightstand. I got there at 11am, check in was 3pm. I wasn’t even alllwed to stay in the lobby until 2pm……… he suggested I WALK to a store nearby with my bag…."