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4.2 out of 5

"The property inside was spacious, room size great, beds very comfortable. There was an odor in the lobby that seemed to be sewerage smell. Luckily t ... " More

By a verified traveler on Wed 23 Nov 2022

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Hotel Description

Hotel near University of Massachusetts Amherst in Hadley

In Hadley

Within 2 miles (3 km) of this Hadley hotel, you'll find University of Massachusetts Amherst and Amherst College. War Memorial and Pratt Museum of Natural History are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$117* Per night/room Dec 14 - Dec 15

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Inn & Suites ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn & Suites

Everyone (9) Couples (1) Family (5)
4 out of 5
The property inside was spacious, room size great, beds very comfortable. There was an odor in the lobby that seemed to be sewerage smell. Luckily that was not on the second floor. Lots of good stores on the same road as the hotel. Simple to get on routes to UMASS and other area attractions. The desk clerk did not give much a welcome, did not talk about the breakfast or any of the amenities. Seems like he needs training. This is the second time we used the hotel and will probably return.

Posted by on Nov 23, 2022

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4 out of 5

Posted by , from Hadley on Jan 1, 2022

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5 out of 5
The staff were very friendly and helpful. The beds were comfortable and the rooms were clean.

Posted by on Nov 8, 2021

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4 out of 5

Posted by on Oct 3, 2021

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5 out of 5

Posted by on Aug 29, 2021

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4 out of 5

Posted by on Mar 14, 2021

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4 out of 5
The property was conveniently located and very clean. Also, there was a problem with the computer printer in the lobby. The girl at the front desk went out of her way to help me circumvent this problem.

Posted by on Feb 16, 2021

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5 out of 5
Excellent and courteous care to customers. Would definitely stay again. Thank you.

Posted by , from Brooklyn NY on Apr 1, 2020

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4 out of 5

Posted by on Nov 1, 2019

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5 out of 5
We have always enjoyed Holiday Inn stays.They are very clean and comfortable

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 29, 2019 by Jeremy Brown, General Manager

We appreciate your loyalty!

About the Comfort Inn & Suites

Location 400 Russell St, Hadley, MA 01035

Property Features

Comfort Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites. Self parking is free. This Hadley hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Amherst Station (5.1 km / 3.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn & Suites offers 100 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Hadley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0004601170

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0004601170. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - C0004601170
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express AMHERST-HADLEY MA
  • Holiday Inn Express Hotel AMHERST-HADLEY MA
  • Holiday Inn Express Hotel Amherst-Hadley MA
  • Holiday Inn Express Amherst-Hadley MA
  • Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
  • Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
  • Holiday Inn Express Hotel Suites Amherst Hadley MA
  • Holiday Inn Express Hotel
  • Holiday Inn Express
  • Express Amherst Hadley Ma
  • Comfort Inn & Suites Hotel
  • Comfort Inn & Suites Hadley
  • Comfort Inn & Suites Hotel Hadley
  • Holiday Inn Express Hotel Suites Amherst Hadley MA
  • Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.