For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
4-star historic hotel near Westfield San Francisco Centre
In San Francisco
A stay at this Downtown San Francisco hotel places you steps from SHN Curran Theatre and within a 10-minute walk of Westfield San Francisco Centre. Golden Gate Theatre and Warfield Theater are also within half a mile (1 km).
Business services
This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Express check-out, dry cleaning, and luggage storage are also on offer.
Settle in
Along with room service, the 372 guestrooms offer premium bedding and TVs. Other amenities include hair dryers, safes, and phones.
Suite, 1 King Bed
Bed Count1 King BedMaximum Occupancy
2 Max
Studio, 1 Queen Bed
Bed Count1 Queen BedMaximum Occupancy
2 Max
Deluxe Suite, 1 King Bed
Bed Count1 King BedMaximum Occupancy
2 Max
Preferred 1 King
Bed Count1 King BedMaximum Occupancy
2 Max
Preferred Two Doubles
Bed Count2 Full BedsMaximum Occupancy
4 Max
Deluxe Room, 1 King Bed
Bed Count1 King BedMaximum Occupancy
2 Max
The Clift Royal Sonesta Hotel ratings based on 16 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for The Clift Royal Sonesta Hotel
Everyone (12)Couples (2)Family (2)
2 out of 5
Extremely overpriced and overrated. This property is undergoing renovations without any warning when booking whatsoever. The entire thing is covered in scaffolding, super hard to find because you can’t even tell what kind of building it is, and absolutely zero views from the room because all you see is metal outside your windows.
They also put a $150 charge on your card for incidentals without telling you, so when I got a $500 charge immediately after checking in, I had to call and ask why my $350 one night stay was charged for $500. This is just bad customer service.
The room I was given is ridiculously outdated and tiny....the bathroom is literally the smallest space I’ve ever seen (my body touches the tub and the sink on either side when using the toilet...it’s SUPER uncomfortable). The TV is hardly a flat screen, and maybe 30 inches at best? The room service menu is weak and costs a fortune...I have no problem paying for room service but why is $20 worth of fruit practically the only thing on the menu? Beds are uncomfortable. Giant mirrors everywhere in the room, normally I wouldn’t complain about too many mirrors but this is just weird. Why do we need the entire length and height of the wall covered in a mirror behind and in front of the bed? For reasons I don’t even want to know. The front desk check in was nice, and the 12pm check out is also convenient. But other than that...not even close to being worth the money.
Posted by a verified traveler on Sep 7, 2019
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Comment from Hotel Management
Sep 10, 2019
by Guest Services
Dear Guest,
We appreciate you choosing our hotel while in San Francisco and sharing your feedback about the experience. We’re sorry to see that our incidentals deposit came as a surprise to you. You’ll find that this practice is common among most U.S. hotels, and we do our best to ensure that our visitors are informed at the time of booking and again upon arrival. We are excited to share that The Clift Royal Sonesta Hotel will be reimagined between mid-September and late March of 2020, which will include dramatically updated guest rooms. We hope you’ll visit us again next year, and we’re sure you’ll love the updates!
Best,
The Clift
4 out of 5
The interior was a bit outdated. Carpets were stained in several areas on my floor. Room was comfortable & my time there was relatively quite.
Posted by a verified traveler on Jul 17, 2019
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Comment from Hotel Management
Jul 19, 2019
by Guest Services
Dear Guest,
It was a pleasure to welcome you to The Clift and to find your positive feedback and helpful suggestions. We continually strive to elevate the visitor experience and we hope to fully win you over on your next stay.
Kind regards,
The Clift
5 out of 5
Staff was very friendly from the minute we walked in. They checked me in early because my room was available. The day we checked out, bell service was attentive and kept our luggage until nighttime. Extremely pleased with everything and will definitely return.
Posted by a verified traveler on Apr 6, 2019
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Comment from Hotel Management
Apr 9, 2019
by Guest Services
Dear Guest,
We strive to ensure that our visitors are made to feel welcome and right at home from the moment they walk through our doors, and we’re thrilled that our reception team took such great care of you! Come back again soon for another convenient stay in the heart of downtown San Francisco!
Warm regards,
The Clift
5 out of 5
Every staff member we dealt with was beyond professional,friendly and helpful. It was the first time my young teen daughters had an overnight trip with me to shop Union square and this hotel helped make it a perfect,special trip we’ll never forget! Thank you!
Posted by Ann-Marie on Dec 31, 2018
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Comment from Hotel Management
Jan 9, 2019
by Guest Services
Dear Ann-Marie,
Thank you for the honor of hosting your first Mother/Daughter getaway! We couldn’t be happier to know that you young ladies had an unforgettable time, and we hope you’ll make visiting The Clift a part of your annual tradition!
Best wishes,
The Clift
4 out of 5
Great location, close to lots of good restaurants and shops.
Posted by a verified traveler on Dec 21, 2018
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Comment from Hotel Management
Dec 27, 2018
by Guest Services
Dear Guest,
It was a pleasure to welcome you to our amazing city and to The Clift. We trust that our central location allowed you to get the most out of your time here in San Francisco, and we hope you’ll be back to see us again at your soonest opportunity!
Take care,
The Clift
5 out of 5
Stayed 4 nights. Enjoyed comfortable room, ideal place to walk around.!
Posted by Cynthia, from Mississippi on Jul 6, 2018
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Comment from Hotel Management
Jul 8, 2018
by Clift Front Desk Manager
We are glad to know that you enjoyed your stay, we appreciate you taking the time to give us some feedback from your stay. We are looking forward to your next visit.
4 out of 5
Lets Go Into the City and See a Play!
Cons:Staffing
Location:Location was excellent if you were interested in plays, musicals and other fun productions. Restaurants galore and just two blocks from Union Square.
Then right before we leave the house, the Mrs. says, "let's see if we can get a good hotel, as well?" Since living in Oakland, it was the first time we did such a fun thing. Just go across the bay waters (with Bart) and spend a fun evening with good friends, an excellent meal at Marines Memorial Restaurant and the musical, "The Color Purple", then spend the night spoiling ourselves at the Clift Hotel.
The Clift Hotel is in many ways a new adventure in a great hotel. Staffing was short by one person at the hotel desk but other than that they registered us and off we went to our beautiful room. My wife was ecstatic when she saw the closet and her very own "powder room". Couldn't hear sounds that would be typically in a city, horns, vehicles, etc. The pillows and bed were to die for in terms of comfort.
We will be back there one day again this year.
Posted by Momark, from Oakland CA on May 7, 2018
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Comment from Hotel Management
May 15, 2018
by Cliftmanager
We are thrilled you had such an adventure on your weekend getaway. Thank you for choosing to stay at the Clift while in San Francisco. Thank you for taking the time to give us some feedback and review of your stay. We are certainly looking forward to your return.
2 out of 5
Outdated room and very thin walls filthy windows. Lobby and bar are great, staff was excellent, but rooms need renovating.
Posted by a verified traveler on Dec 23, 2016
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Comment from Hotel Management
Dec 27, 2016
by Hotel Manager
Thank you you for taking the time to share comments about your recent stay. We are sorry to hear that your stay did not meet your expectations. Rest assured that your experience does not reflect our commitment to providing guests to providing each and every guest with a memorable visit from arrival to departure. Your feedback is appreciated and we hope you will consider staying with us in the future, so we may showcase the experience for which Clift is known.
4 out of 5
1st time in San Francisco
The hotel was very clean and the staff was very friendly. We were surprised to be able to check in early! The only disappointment was the mattress felt like we were sleeping on springs.
Posted by a verified traveler on Jul 27, 2016
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Comment from Hotel Management
by Raleigh
Thank you for taking the time to leave us your feedback, we are glad to hear you enjoyed your stay as well as our team! I was wondering what room you were staying in per your feedback of a springy mattress?
5 out of 5
Beautiful rooms very clean.
Pros:Son in-law loved the night club.
Cons:Check on tub draining. Slow going down. Otherwise everything great.
Location:located close to everything.
No problem with this hotel easy to find. Valet right there, luggage handling great. Would stay again.
Posted by Kim"s, Mau's, from Hawaii on Dec 28, 2015
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. The eco-friendly The Clift Royal Sonesta Hotel also features a health club, coffee/tea in a common area, and concierge services. You'll have access to the indoor pool and health club at a partner property. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.
1 building
372 guestrooms or units
16 levels
Built in 1915
Dining venue
Bar or lounge
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Concierge
Bellhop
Elevator
No smoking on site
Internet
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Airport: San Francisco, CA (SFO-San Francisco Intl.) (23.9 km / 14.8 mi)
Train station: San Francisco 4th and King Station (2.4 km / 1.5 mi)
Metro station: Powell St. Station (0.7 km / 0.4 mi)
Parking: Valet parking available for a surcharge
Room Amenities
The Clift Royal Sonesta Hotel offers 372 accommodations with safes and bathrobes. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In-room dining (limited hours)
HD television
Premium channels
Movies for purchase
Luxury bedding
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
The Clift Royal Sonesta Hotel has a restaurant on site.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a health club.
Golfing nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 03:00 PM
Special check-in instructions:
For guests with pets, a pet indemnity form must be filled out at the Front Desk when checking-in. An additional cleaning fee may be applied after check-out, if necessary. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out by 12:00 PM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 40.00.
Free cribs (infant beds)!
Pets
Weight limit: 20 lbs
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 31.00 per accommodation, per night
The resort fee includes:
Fitness center access
Internet access
Phone calls
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Valet parking fee: USD 59 per night (in/out privileges)
Facilities fee: USD 0 per accommodation, per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Clift
Clift Hotel
Clift Hotel San Francisco
Clift San Francisco
San Francisco Clift Hotel
Clift Royal Sonesta Hotel San Francisco
Clift Royal Sonesta Hotel
Clift Royal Sonesta San Francisco
Clift Royal Sonesta
The Clift Royal Sonesta
The Clift Royal Sonesta Hotel Hotel
The Clift Royal Sonesta Hotel San Francisco
The Clift Royal Sonesta Hotel Hotel San Francisco
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
