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SureStay by Best Western San Francisco Marina District

Property class: 2.5
Hotel near Fort Mason in San Francisco

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Photo gallery for SureStay by Best Western San Francisco Marina District

A modern hotel room with a large bed, bedside tables, a built-in bench, a vanity with a mirror, and a shower area.
A modern hotel room with a wooden desk, a blue chair, a round mirror, a flat-screen TV mounted on the wall, and a small bedside table.
A modern living room with a fireplace, grey sofas, a coffee table, and a ring light on a wall.
A kitchen area with a microwave, coffee machine, and various food items on the counter.
A kitchen area with a coffee machine, a microwave, and a refrigerator.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
1940 Lombard St, San Francisco, CA, 94123
  • Place, Chestnut Street
    ‪3 min walk‬
  • Place, Fort Mason
    ‪11 min walk‬
  • Place, Lombard Street
    ‪16 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a desk, chair, TV, and a mirror.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

A modern hotel room with a wooden desk, a blue chair, a round mirror, a flat-screen TV mounted on the wall, and a small bedside table.

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A modern hotel room with a wooden desk, a blue chair, a round mirror, a flat-screen TV mounted on the wall, and a small bedside table.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

A modern hotel room with a bed, a sofa, a small table, a TV, a fireplace, and a microwave.

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Accessible-1 Double, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Suite-1 King Bed, Non-Smoking, Sofabed, Fireplace, Microwave and Refrigerator, Walk in Shower

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

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About the neighborhood

San Francisco

City center stay.With a stay at this Marina District hotel, you'll be within half a mile (1 km) of Fort Mason and 2 miles (3 km) of Ghirardelli Square. Lombard Street and Presidio of San Francisco are also within 2 miles (3 km).

What's nearby

  • Chestnut Street - 3 min walk - 0.2 miles
  • Union Street - 5 min walk - 0.3 miles
  • Fort Mason - 11 min walk - 0.6 miles
  • Lombard Street - 16 min walk - 0.9 miles
  • Palace of Fine Arts - 2 min drive - 0.9 miles

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Chestnut St Stop - 16 min walk
  • San Francisco Intl. Airport (SFO) - 39 min drive

Restaurants

  • ‪Balboa Cafe - ‬5 min walk
  • ‪Marina Indian Nepalese Cuisine - ‬2 min walk
  • ‪Komeya No Bento - ‬4 min walk
  • ‪White Rabbit - ‬5 min walk
  • ‪Silver Cloud Restaurant & Karaoke Bar - ‬2 min walk

About this property

SureStay by Best Western San Francisco Marina District

Hotel near Fort Mason in San Francisco
Free breakfast is served daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at SureStay by Best Western San Francisco Marina District. A complete renovation of SureStay by Best Western San Francisco Marina District was completed in January 2024.

This San Francisco hotel is smoke free.

  • 37 guestrooms or units
  • 3 levels
  • Built in 1960
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
SureStay by Best Western San Francisco Marina District offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 43-inch TV with premium satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Howard Johnson Hotel San Francisco Marina District

Howard Johnson San Francisco Marina District

Howard Johnson San Francisco Marina District Hotel

Howard Johnson Wyndham San Francisco Marina District Hotel

Howard Johnson Wyndham San Francisco Marina District Hotel

Howard Johnson Wyndham San Francisco Marina District

Howard Johnson San Francisco Marina District

Howard Johnson by Wyndham San Francisco Marina District

SureStay by Best Western San Francisco Marina District Hotel

Hotel Howard Johnson by Wyndham San Francisco Marina District

Howard Johnson Wyndham Hotel

Howard Johnson Wyndham

Frequently asked questions

How close is SureStay by Best Western San Francisco Marina District to the airport?

SureStay by Best Western San Francisco Marina District is 16.1 mi (39-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay by Best Western San Francisco Marina District?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western San Francisco Marina District on Oct 1, 2026 start from $177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western San Francisco Marina District have an airport shuttle?

Airport shuttle services are not available at SureStay by Best Western San Francisco Marina District.

How close is SureStay by Best Western San Francisco Marina District to the beach?

This hotel is 6.4 mi (23-min drive) from Ocean Beach.

Does SureStay by Best Western San Francisco Marina District offer free breakfast?

SureStay by Best Western San Francisco Marina District offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at SureStay by Best Western San Francisco Marina District?

No, there is no casino at this hotel, but San Pablo Lytton Casino (26-min drive) is nearby.

What time is check-in at SureStay by Best Western San Francisco Marina District?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at SureStay by Best Western San Francisco Marina District?

Free parking is not available at this hotel.

Does SureStay by Best Western San Francisco Marina District have a pool?

SureStay by Best Western San Francisco Marina District does not have a pool.

Does SureStay by Best Western San Francisco Marina District have a spa?

There are no spa services available at this hotel.

How close is SureStay by Best Western San Francisco Marina District to downtown San Francisco?

SureStay by Best Western San Francisco Marina District is 1.9 mi away from San Francisco.

SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 268 out of 727 reviews
Rating 8 - Good. 210 out of 727 reviews
Rating 6 - Okay. 129 out of 727 reviews
Rating 4 - Poor. 77 out of 727 reviews
Rating 2 - Terrible. 43 out of 727 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were terrific. The beds were very comfortable. Parking was challenging and they helped us to get a spot in their small garage. The breakfast was a pass.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Akhtar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & staff
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smells like urine when we got in. The toilet flash is loose.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ravishankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to start with the family
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

YULHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean an affordable place
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tristen

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Good stay. would stay again. no complaints! For the price it's a good spot! 10/10 will use when needed
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Kenneth

Liked: Staff & service
Great location. Some wear is normal but this has been neglected. Beware the design of the hotel makes for a lot of noise. The rooms all open to a tiled hall, every sound echoes from both floors. Staff was great, breakfast was adequate. The neighborhood is outstanding. Great nightlife, shops restaurants!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Aram

Liked: Cleanliness, staff & service, property conditions & facilities
traveled with my partner, rooms are much smaller than in the pictures, but it’s clean and comfortable if you want to walk around and see the city, breakfast is not good there’s only cereal,waffle and cheap snacks so we never ate there
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy hermosa la habitación y cómoda.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best: location! The Bad: hotel is small and old and most of the fribt desk staff doesnt speak spsnish
Stayed 5 nights in May 2026
Verified review

8/10 Good

Fredy

Liked: Cleanliness
There is no security door to enter the Hotel, the stair case is very noisy,
Stayed 4 nights in May 2026
Verified review

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, a lot of things in walking distance. The parking wasn’t the best and not many spots or not spots at all.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

PATRICIA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean and need lots of repairs, staff not friendly, breakfast was okay just the basics but the area was not kept clean, parking is available but only has like 8 parking spaces that are very small.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Leslie

Liked: Cleanliness
We went here for a family trip… I chose this location because it’s good reviews and reasonable price however after visiting I would not book again. The parking is limited and on a first come first serve basis, which is not ideal at all as there is not much street parking. The room had a broken lock, missing fire alarm, and broken off the wall soap dispenser. The stairs up to our room had sticky material that wasn’t able to be cleaned off as i saw housekeeping daily yet the sticky material was there daily. The shower was clean however still felt dirty as it had dirt brown residue all over so we did not feel comfortable with the shower. The floor in the room was clean however same it looked to be dirty. Possibly it could just need renovations as it might be clean just very outdated and wear and tear felt dirty.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Valerie

Disliked: Staff & service, amenities
My room was spacious and clean. The bed was very comfortable. The location is excellent for being in the heart of the Marina District. I requested assistance with adjusting the temperature in my room and never received a response. I had a horrible experience with one of the front desk staff members. The breakfast area was very minimal and low quality items available, including poor coffee. I would never stay at this property again, nor would I recommend it to others.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Karla Itzel Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at SureStay by Best Western in San Francisco was overall a good experience. The only downside was the parking situation. There are limited parking spaces for the number of rooms, so if you come back late at night, you may have to look for parking around the block. Luckily, I found a spot in front of the building, but I noticed other guests had to find parking elsewhere. During the day, parking seemed much easier, so it’s just something to be mindful of. The continental breakfast and coffee were nice. They had a waffle machine downstairs, along with fruit, yogurt, cereal, and oatmeal options. Since it was cold during the weekend, I turned on the heater in the room and it worked perfectly. My room also had a microwave and a spacious fridge, which was very convenient. There was also a desk area that made it easy to get ready. Overall, it was a comfortable stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Riva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! The front desk person even moved his car for me to park in his spot. Thank you! We will be back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

stefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the me location is perfect for somebody who wants to visit San Francisco on a budget .It was my 3rd time there and the small breakfast in the morning helps a lot too
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Kathryn

Liked: Staff & service
Basic, no frills hotel, could use a refresh all around. Would consider staying again due to location and price, but would check other options nearby first. Room is noisy and you can feel floor shake when people are walking, I was on top floor but I can imagine bottom floor would be much louder and not good for light sleepers. I slept w earplugs and was fine. Cleanliness and upkeep wasn’t great, but it is a budget stay in an older building, so I wasn’t expecting much. Shower curtain holder was falling off, which is a pain when trying to shower, towel holder was loose too, maintenance just seems to not be maintained. Lobby restroom should definitely be refreshed, it’s a little rough, and breakfast is served right outside the bathroom. The younger woman working the desk at checkout was lovely, very friendly and helpful.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Aidan

Liked: Staff & service, property conditions & facilities
Property was nice but my door sensor didn’t work my entire trip, which required me to get the manager everytime I wanted my door open.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Andrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dirty, and the rooms were poorly cleaned. I reserved parking, but in reality no parking space was provided. There was nothing for breakfast except tea with apples. The room I was given did not match the photos.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon rapport qualité prix
Stayed 1 night in Apr 2026