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SureStay by Best Western San Francisco Marina District

2.5 star property
Hotel near Fort Mason in San Francisco

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Photo gallery for SureStay by Best Western San Francisco Marina District

In-room safe, desk, laptop workspace, iron/ironing board
Reception
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
1940 Lombard St, San Francisco, CA, 94123
  • Place, Chestnut Street
    ‪3 min walk‬
  • Place, Fort Mason
    ‪11 min walk‬
  • Place, Lombard Street
    ‪16 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • Free WiFi

Accessible-1 Double, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Sofabed, Fireplace, Microwave and Refrigerator, Walk in Shower

  • Sleeps 4
  • Free WiFi

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2
  • Free WiFi

2 Double Beds, Non-Smoking, Microwave and Refrigerator

  • Sleeps 4
  • Free WiFi

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About the neighborhood

San Francisco

City center stay.With a stay at this Marina District hotel, you'll be within half a mile (1 km) of Fort Mason and 2 miles (3 km) of Ghirardelli Square. Lombard Street and Presidio of San Francisco are also within 2 miles (3 km).

What's nearby

  • Chestnut Street - 3 min walk - 0.2 miles
  • Fort Mason - 11 min walk - 0.6 miles
  • Lombard Street - 16 min walk - 0.9 miles
  • Presidio of San Francisco - 18 min walk - 1.0 mile
  • Palace of Fine Arts - 2 min drive - 0.9 miles

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Chestnut St Stop - 16 min walk
  • San Francisco Intl. Airport (SFO) - 39 min drive

Restaurants

  • ‪Balboa Cafe - ‬5 min walk
  • ‪Komeya No Bento - ‬4 min walk
  • ‪Westwood - ‬3 min walk
  • ‪White Rabbit - ‬5 min walk
  • ‪Marina Indian Nepalese Cuisine - ‬2 min walk

About this property

SureStay by Best Western San Francisco Marina District

Hotel near Fort Mason in San Francisco
Free breakfast is served daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at SureStay by Best Western San Francisco Marina District. A complete renovation of SureStay by Best Western San Francisco Marina District was completed in January 2024.

This San Francisco hotel is smoke free.

  • 37 guestrooms or units
  • 3 levels
  • Built in 1960
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
SureStay by Best Western San Francisco Marina District offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 43-inch TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

Frequently asked questions

How close is SureStay by Best Western San Francisco Marina District to the airport?

SureStay by Best Western San Francisco Marina District is 16.1 mi (39-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay by Best Western San Francisco Marina District?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western San Francisco Marina District on May 28, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western San Francisco Marina District have an airport shuttle?

Airport shuttle services are not available at SureStay by Best Western San Francisco Marina District.

How close is SureStay by Best Western San Francisco Marina District to the beach?

This hotel is 6.4 mi (23-min drive) from Ocean Beach.

Does SureStay by Best Western San Francisco Marina District offer free breakfast?

SureStay by Best Western San Francisco Marina District offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at SureStay by Best Western San Francisco Marina District?

No, there is no casino at this hotel, but Artichoke Joe's Casino (20-min drive) and San Pablo Lytton Casino (26-min drive) are nearby.

What time is check-in at SureStay by Best Western San Francisco Marina District?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at SureStay by Best Western San Francisco Marina District?

Free parking is not available at this hotel.

Does SureStay by Best Western San Francisco Marina District have a pool?

SureStay by Best Western San Francisco Marina District does not have a pool.

Does SureStay by Best Western San Francisco Marina District have a spa?

There are no spa services available at this hotel.

How close is SureStay by Best Western San Francisco Marina District to downtown San Francisco?

SureStay by Best Western San Francisco Marina District is 1.9 mi away from San Francisco.

SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 232 out of 639 reviews
Rating 8 - Good. 191 out of 639 reviews
Rating 6 - Okay. 113 out of 639 reviews
Rating 4 - Poor. 68 out of 639 reviews
Rating 2 - Terrible. 35 out of 639 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Victoria

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The floor in the room hadn’t been swept and we kept getting dust and dirt in the sheets.
Stayed 1 night in Feb 2026

10/10 Excellent

Adonis

Stayed 1 night in Feb 2026

8/10 Good

Ken

Stayed 3 nights in Feb 2026

6/10 Okay

Erick

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Overall, everything is fine, the only detail was the customer service, the person in the afternoon was very rough, unfriendly.
Stayed 2 nights in Feb 2026

8/10 Good

Brianna

Liked: Cleanliness, staff & service
The staff was very helpful and kind. Breakfast was simple but so yummy.
Stayed 3 nights in Feb 2026

10/10 Excellent

Ella

Stayed 1 night in Nov 2025

2/10 Terrible

Cesar

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff terrible We arrived at night and I chose location because of parking but not until I had been checked in was I told I could park in the lot terrible then the room we were given had a to not disturb and someone was in it ...they called the room someone answered but they had no idea whom it was then we were given another room but it took a long time to find strret parking this places additude is bad ...never again
Stayed 1 night in Feb 2026

6/10 Okay

Louis

Stayed 2 nights in Feb 2026

6/10 Okay

Ruth

Stayed 2 nights in Feb 2026

10/10 Excellent

Gilberto

Stayed 7 nights in Jan 2026

4/10 Poor

Sabrina

Stayed 2 nights in Jan 2026

6/10 Okay

Venkat

Ok
Stayed 1 night in Jan 2026

2/10 Terrible

Milagros

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La habitación descuidada, la cama no es la de la foto, la habitación muy pequeña, para una persona era, el desayuno no era continental
Stayed 3 nights in Feb 2026

8/10 Good

Shiva

Stayed 1 night in Jan 2026

10/10 Excellent

Javier

Stayed 1 night in Jan 2026

4/10 Poor

Timothy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean and manager was nice but a drugged woman came in off the street at breakfast, started to hassle us and the manager simply ignored the situation. I won't stay there again.
Stayed 1 night in Jan 2026

4/10 Poor

Sevanna

Stayed 2 nights in Jan 2026

8/10 Good

Anil, Livermore

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Stayed 1 night in Jan 2026

10/10 Excellent

Katrina

Stayed 3 nights in Jan 2026

10/10 Excellent

Gilberto

Stayed 3 nights in Jan 2026

6/10 Okay

Angelina

Stayed 4 nights in Jan 2026

6/10 Okay

John Aidan

Business traveler
Disliked: Cleanliness, property conditions & facilities
Staff were pleasant and generally helpful - but this hotel has seen better days. My sheets etc. were clean but there was a lot of long dark hair in the shower and occasionally on the towels (may have been picked up off the counter but I have very short and light hair). Bathtub mat definitely needed to be replaced and made me worry about nail fungus. Honestly I don’t want this to be a mean review but I was really put off by the superficial fixes and general sense of a lack of cleanliness (to be clear, it’s cleanliness beyond what a staff person can do in a shift. The place needs a full refurbishment if it’s to get business travellers). The staff I encountered were helpful and pleasant, and the bed itself was comfortable and clean. I travel a lot and always do a bedbug check (even high end places) and there was no evidence that it had any issues.
Stayed 2 nights in Jan 2026

8/10 Good

ANDRES

Traveled with family
Liked: Staff & service
We had a problem with the bathroom door locked and somebody from the hotel came to rescue my sister. Good location to walk to Fisherman wharf and Pier 36. Good dining options. Breakfast was ok
Stayed 2 nights in Jan 2026

8/10 Good

Rim

Traveled with family
Liked: Cleanliness
Yes
Stayed 2 nights in Jan 2026