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SureStay by Best Western San Francisco Marina District

2.5 star property
Hotel near Fort Mason in San Francisco

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Photo gallery for SureStay by Best Western San Francisco Marina District

1 bedroom, in-room safe, desk, laptop workspace
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, hair dryer, towels
Reception
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
1940 Lombard St, San Francisco, CA, 94123
  • Ghirardelli Square
    ‪13 min walk‬
  • Lombard Street
    ‪16 min walk‬
  • Presidio of San Francisco
    ‪16 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Francisco

City center stay.With a stay at this Marina District hotel, you'll be within half a mile (1 km) of Fort Mason and 2 miles (3 km) of Ghirardelli Square. Presidio of San Francisco and Lombard Street are also within 2 miles (3 km).

What's nearby

  • Ghirardelli Square - 13 min walk - 0.7 miles
  • Lombard Street - 16 min walk - 0.9 miles
  • Presidio of San Francisco - 16 min walk - 0.9 miles
  • Palace of Fine Arts - 2 min drive - 0.9 miles
  • Golden Gate Bridge - 6 min drive - 2.9 miles

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Lombard St Stop - 15 min walk
  • San Francisco Intl. Airport (SFO) - 38 min drive

Restaurants

  • ‪Balboa Cafe - ‬4 min walk
  • ‪Westwood - ‬2 min walk
  • ‪For The Record - ‬4 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪Mel's Drive In - ‬4 min walk

About this property

SureStay by Best Western San Francisco Marina District

Hotel near Fort Mason in San Francisco
Free breakfast is served daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly SureStay by Best Western San Francisco Marina District. Limited free parking is available on a first-come, first-served basis.

This San Francisco hotel is smoke free.

  • 37 guestrooms or units
  • 3 levels
  • Built in 1960
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
SureStay by Best Western San Francisco Marina District offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Hindi

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.1 miles from 7:00 AM to midnight
  • Street parking available
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 43-inch TV with premium satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

Frequently asked questions

How close is SureStay by Best Western San Francisco Marina District to the airport?

SureStay by Best Western San Francisco Marina District is 16.2 mi (38-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

Does SureStay by Best Western San Francisco Marina District have an airport shuttle?

Airport shuttle services are not available at SureStay by Best Western San Francisco Marina District.

How close is SureStay by Best Western San Francisco Marina District to the beach?

This hotel is 6.3 mi (21-min drive) from Ocean Beach and 3.4 mi (7-min drive) from Baker Beach. Don't forget your sunscreen!

Does SureStay by Best Western San Francisco Marina District offer free breakfast?

SureStay by Best Western San Francisco Marina District offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at SureStay by Best Western San Francisco Marina District?

No, there is no casino at this hotel, but San Pablo Lytton Casino (25-min drive) is nearby.

What time is check-in at SureStay by Best Western San Francisco Marina District?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at SureStay by Best Western San Francisco Marina District?

This hotel offers free self parking.

Does SureStay by Best Western San Francisco Marina District have a pool?

SureStay by Best Western San Francisco Marina District does not have a pool.

Does SureStay by Best Western San Francisco Marina District have a spa?

There are no spa services available at this hotel.

How close is SureStay by Best Western San Francisco Marina District to downtown San Francisco?

SureStay by Best Western San Francisco Marina District is 1.9 mi away from San Francisco.

SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 132 out of 390 reviews
Rating 8 - Good. 131 out of 390 reviews
Rating 6 - Okay. 68 out of 390 reviews
Rating 4 - Poor. 42 out of 390 reviews
Rating 2 - Terrible. 17 out of 390 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jacqueline S.

Traveled with family
Gum stuck to the wall, ripped and stained curtains, large gap under door, light shining through door frame, parking
Stayed 3 nights in Apr 2025

10/10 Excellent

Sa, Raleigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely happy with the location on Lombard street. Close to fisherman's warf with public transportation or $10 drive via Uber. Free parking is a highlight not to be unnoticed.
Stayed 1 night in Apr 2025

2/10 Terrible

Karla

Traveled with family and small children, Traveled with family
Disliked: Staff & service
The men checking us in said only 1 car per room he said it’s a limited amount. Which I didn’t see in the policy , either way I told him that’s fine can I pay for another parking? He said he didn’t know how to do that! I asked to speak to a manager he said no manager was on site! Then he said we could have us pay $25 for another car parking. He had the worst attitude!!!! Not helpful at all!! Train your people better and teach them how to run a hotel before leaving them alone !!!
Stayed 1 night in Apr 2025

8/10 Good

Rolando Garces

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is located in a very walkable to major attraction in the city which is good! Staff are nice. just need to work on hotel amenities and get much better towels other that that it was good!
Stayed 3 nights in Mar 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. No elevator, hard with lot of luggage, luckily my bf helped me. Parking is limited and first come, first serve. Tight spaces. Staff was excellent and nice.
Stayed 1 night in Mar 2025

6/10 Okay

Genesis

Stayed 1 night in Dec 2024

10/10 Excellent

Rogelio

Stayed 2 nights in Mar 2025

8/10 Good

Katie

Stayed 2 nights in Mar 2025

6/10 Okay

Wyatt

Stayed 1 night in Mar 2025

4/10 Poor

Elena

Stayed 1 night in Mar 2025

10/10 Excellent

Rimon

Liked: Cleanliness
There was noise
Stayed 1 night in Mar 2025

6/10 Okay

Adriana

Traveled with family
Liked: Cleanliness

Good location

Good for location and cleanliness of room and price .
Stayed 1 night in Mar 2025

6/10 Okay

Carlos, Chicago

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Muharrem

Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Stayed 3 nights in Mar 2025

8/10 Good

Michael

Stayed 1 night in Jan 2025

8/10 Good

Suzan

Traveled with family
Liked: Cleanliness, staff & service
The staff was very helpful. It was a convenient place to stay if on the go. Older building. A bit noisy with traffic,
Stayed 1 night in Mar 2025

4/10 Poor

Jesse

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Carola

Traveled with family
Disliked: Property conditions & facilities
The parking is good, everything else just ok
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

JEHYUN

Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great base to explore the highlights of the city. Safe, quiet location with good Indian restaurant next door. Limited car parking so get there early if you're bringing your own vehicle.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tuba

Stayed 1 night in Feb 2025

6/10 Okay

mikko

Stayed 2 nights in Mar 2025