Close to airport
Within a 15-minute walk of this Mission Valley hotel, you'll find Hotel Circle and Riverwalk Golf Club. Fashion Valley Mall and Mission Valley Mall are also within 2 miles (3 km).
Renovated in 2015
An outdoor pool is featured at this hotel, along with free WiFi in public areas and luggage storage. Laundry facilities are provided for your convenience.
Free WiFi, microwaves
Featuring conveniences like microwaves and coffee/tea makers, the 79 guestrooms also offer free WiFi and LCD TVs with cable channels. Phones, ironing boards, and free toiletries are also available.
Aug 19, 2021 by General Manager
Thank you for bringing your concerns to light. We sincerely apologize if this is what your stay with us looked like. Your feedback has been shared with our team so we can look into it further and improve however we can. This isn't how we want you to remember us, so please consider giving us another chance to impress you next time you're in San Diego.
Jul 27, 2021 by General Manager
Cleanliness is everything to us, so we're saddened to learn our housekeeping team dropped the ball for you. Needless to say, we've made them aware of your concerns so we can ensure nothing like this happens again. Thank you for bringing this to our attention, and we hope the rest of your trip to San Diego goes more smoothly.
Jul 28, 2021 by General Manager
Thank you for sharing your feedback with us. We offer our most heartfelt apology for accommodations that weren't up to our usual high standards. To better address specific issues, we encourage you to contact us with additional details. Your comments are welcome, and we hope for a chance to deliver a better stay in the future.
Jun 30, 2021 by General Manager
Thank you for sharing feedback about your visit. We apologize that you experienced issues with cleanliness; this certainly isn't up to our standards. Our housekeeping team has been alerted of your concerns to ensure that they do not happen again. We are sorry for not meeting your expectations this time, and we hope you'll allow us to make this up to you.
Aug 20, 2019 by General Manager
We appreciate you reaching out to share your feedback after your recent stay with us. Our goal is to ensure each guest enjoys a comfortable and relaxing visit, and we hope your accommodations met your needs. We apologize that the check-in time was not convenient for you and for the issues you encountered with the hotel fees. Our team is always on hand to help explain billing further. Please consider returning in the future so we can make sure you enjoy the excellent visit you deserve.
Jul 25, 2019 by General Manager
Dear Christopher, Feedback from our guests is always appreciated as it helps us continue to offer the best possible experience. While we're glad your overall stay was enjoyable, we apologize for any concerns about cleanliness. We'll pass your comments along to our housekeeping staff, and we hope you'll come to stay with us again during your next trip.
Jul 16, 2019 by General Manager
Thank you coming to us with your concerns. Spotless accommodations are extremely important to us and we apologize wholeheartedly for letting you down in that area. We'll speak to our housekeeping team to ensure that our high standards for cleanliness are being upheld. It's regrettable that your situation wasn't handled more appropriately at the time and we'll discuss that with our front desk attendant. We hope you otherwise had pleasant travels. Your comments are valued and we'd love a chance to make this up to you.
May 13, 2019 by General Manager
To be a part of your excellent visit is a great compliment! We're so glad you could enjoy peace and quiet in our newly remodeled rooms. When your travels return you to San Diego, we hope you choose to stay with us at Hotel Iris again!
Apr 23, 2019 by General Manager
Dear Anon, Thank you for notifying us about your recent stay, we take all feedback very seriously. We're very sorry about the issue with our carpet and apologize for any concerns you had regarding the cleanliness of your bathroom floor. We'll be addressing both of those matters right away. Also, we regret that we were unable to provide some of the amenities that you were hoping for. We're grateful for your business and hope you'll give us another chance to meet your expectations in the future.
As a guest of Hotel Iris - San Diego, you'll find an outdoor pool, tour/ticket assistance, and multilingual staff. WiFi is free in public spaces. Hotel Iris - San Diego also features coffee/tea in a common area, laundry facilities, and a television in a common area. A complete renovation of Hotel Iris - San Diego was completed in June 2015. Smoking is allowed in designated areas at this San Diego hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Parking (limited spaces)
Hotel Iris - San Diego offers 79 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 50-inch LCD televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional parking is available for a surcharge.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.