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"Very clean nice pool and surrounding area. The bathroom needs additional lighting, not just illumination around the mirror. " More

By a verified traveler on Mon 11 Oct 2021

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Hotel Description

Hotel near Ingram Park Mall in San Antonio

In San Antonio

With a stay at this West San Antonio hotel, you'll be within 2 miles (3 km) of Ingram Park Mall and 9 miles (15 km) of San Antonio SeaWorld. Six Flags Fiesta Texas is 15.3 mi (24.7 km) away.

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 78 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$60* Per night/room Oct 27 - Oct 28

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Ingram Park Inn ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Ingram Park Inn

Everyone (10) Family (3)
4 out of 5
Very clean nice pool and surrounding area. The bathroom needs additional lighting, not just illumination around the mirror.

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 11, 2021 by CM - Guest Relations Manager

Dear Phillip, Thank you for leaving us a your valuable review. We aim to serve to your satisfaction and we will use your feedback as an opportunity for improvement. Your time is greatly appreciated. Sincerely,

3 out of 5
Liked the location.

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 29, 2021 by CM- Guest Relations Manager

Dear Valued Guest, Thank you for leaving us a review. I am glad that you liked our location. I hope everything else has been great too. We hope to see you agaiin! Sincerely,

4 out of 5

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 25, 2020 by Mr. P

Thank you for coming and staying with us. we hope to see you again.

5 out of 5
The staff was great! They helped with anything you needed.

Posted by , from Savannah on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by Mr. P

Thank For coming and staying with us. we appreciate your business and hope to see you again.

4 out of 5

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 10, 2019 by Mr. P

Thank you for coming and staying with us. we appreciate your business and we hope to see you again.

5 out of 5

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 30, 2019 by Mr. P

Thank you for coming and staying with us. we hope to see you again.

2 out of 5
When we arrived, way past check in time, our room was not ready. Once we got inside, the shower had hair on the walls and a soap bar still on the shelf from the last occupants. The air could not be lowered past a certain degree. The breakfast was decent. The pool was fine. The location was good since it was easy to get to SeaWorld. But it was a little sketchy!

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 2, 2019 by /sr

Good Morning Anonymous, I am very sorry to hear that you did not have a pleasant stay at our property. I sincerely apologize to you on behalf of myself as well as our entire team. I do, however, thank you for bringing your concerns to our attention so that corrective measures can be taken care of ASAP. Again, my sincerest apologies to you. /sr

4 out of 5
Good location, easy to get around Carpet and floors dirty.

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 26, 2019 by /sr

Good Morning Anonymous, I thank you for your review of our property. It is nice to know that we are in a good location and our property is easy to get around. I am, however, very sorry to hear that your carpet in your room was dirty. I sincerely apologize to you on behalf of myself as well as our entire team. I do, however, thank you for bringing your concerns to our attention so that corrective measures can be taken care of ASAP. /sr

2 out of 5
I checked in at 4:15 pm and my room was not ready. I was told the room would be clean in about 15 mins. After 25 mins the housekeeping lady told me the previous people left the room very dirty. So i went to get something to eat in the meantime. I returned an hour later to find the carpet still dirty and mens boxers in the nightstand drawer.

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 19, 2019 by Mr. P

we apologize for the issue you had during your stay.

4 out of 5

Posted by on Feb 5, 2019

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Comment from Hotel Management

Apr 5, 2019 by Mr. Patel

Thank You for coming and staying with us. we hope to see you again.

About the Best Western Ingram Park Inn

Location 6855 Nw Loop 410, San Antonio, TX 78238

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Ingram Park Inn offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Ingram Park Inn. Self parking is free. Smoking is allowed in designated areas at this San Antonio hotel.

  • 78 guestrooms or units
  • 2 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Ingram Park Inn offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This San Antonio hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property requires full payment at the time of booking the reservation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization for the entire stay on the day of arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 60.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Ingram
  • Best Western Ingram Park
  • Best Western Ingram Park Inn
  • Best Western Ingram Park Inn San Antonio
  • Best Western Ingram Park San Antonio
  • Best Western Ingram Park Hotel San Antonio
  • Best Ingram Park San Antonio
  • Best Western Ingram Park Inn Hotel
  • Best Western Ingram Park Inn San Antonio
  • Best Western Ingram Park Inn Hotel San Antonio
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.