"Get what you pay for! Room could use a little more cleaning/stocking! Overall it is one of the better inexpensive hotels I've stayed in for the majori ... " More

By a verified traveler on Tue 22 Aug 2017

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Hotel Description

Motel near Ingram Park Mall in San Antonio

In San Antonio

With a stay at this West San Antonio motel, you'll be within 2 miles (3 km) of Ingram Park Mall and 9 miles (15 km) of San Antonio SeaWorld. Six Flags Fiesta Texas is 15.4 mi (24.8 km) away.

Free perks

This motel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 78 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$51 per night

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Ingram Park Inn ratings based on 49 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Ingram Park Inn

Everyone (19) Family (1)
4 out of 5

Posted by on Feb 5, 2019

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Comment from Hotel Management

Apr 5, 2019 by Mr. Patel

Thank You for coming and staying with us. we hope to see you again.

3 out of 5
Well centralized hotel, with great stores around. Nice looking hotel. But it needs to have rugs shampoo and vacuum in the bedrooms. The air conditioner-heat console has to much dust and mold in yhe filterr area. Even front part of air conditioner is falling. The air and heat from that unit make my hubby and me so cogested and unavle to have a good night sleep. When we left from the room,; our nasal and cough, got better. As soon as we returned to the hotel room, tha coughing and nasal congestiion returned. Showers and hand washing biowl must be cleaned daily. Our was not clean at all, during the seven days stay. Bed linen was changed one time only at my request, .contract was for an oversize room with a king bed, nNo clean room for rewuest was not available , so we got a 2 queen side bed. Otherwise everything would have been great. Thanks

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 24, 2019 by Mr. patel

Thank you for coming and staying with us. we hope to see you again. Also We apologize for the problem you had during your stay.

5 out of 5
Enjoyed our stay. We were there for our son's graduation from BMT at Lackland AFB. The motel was close to the base and easily accessable from the interstate. Did have anything to complain about and our stay couldn't have been any more pleasant.

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 8, 2019 by Mr. Patel

Thank you for coming and staying with us. we hope to see you again.

3 out of 5

Not what I expect from Best Western Brand

I got this room packaged with airfare so it was discounted, but I have stayed at Best Western before. I've had my room booked for almost 3 months yet when I get there they have a smoking room booked and not a smoking one. Well they fixed it easily enough so I'm ok with that. The room was a king room and the overall room was nice. It was clean, the AC worked thank God because I was NOT used to Texas heat. So here is where my faith in it went down hill. It came with a microwave and refrigerator. The microwave worked well as did the Refrigerator although the freezer portion was hard to use as it had about 2" of ice all around it. The room came with a big flat screen TV but the remote only worked if you held it up close to the tv (about 3 feet) and not all the functions worked. The closet door was off track so I didn't use it. The bed was comfortable though. The bathroom... I've used better toilet paper in a rest area, truly awful for a King room. The fan in the bathroom sounded like an airplane turning on, it was very loud I thought it was gonna blow up. The shower head appears to have different settings for it but no amount of twisting or turning changed it. It had jacuzzi jets in the bathtub but saw no controls to operate it. Another complaint I have is that there was no "Do Not Disturb" sign for the door. I had to keep my door double locked while I was in there to have warning when housekeeping came by and they stored their cart in front of my room! Pool looked nice though.

Posted by , from Virginia on Sep 5, 2018

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Comment from Hotel Management

Sep 6, 2018 by Mr. Patel

Thank You for coming and We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
Stay was ok but was disappointed that no action was taken to stop running water from the bathtub facet was made. It ran for our entire stay and has probably been that way for a time. To me this is irresponsible.

Posted by on Apr 16, 2018

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Comment from Hotel Management

Apr 20, 2018 by Mr. patel

Thank You for coming.

4 out of 5

Business Suite

Get what you pay for! Room could use a little more cleaning/stocking! Overall it is one of the better inexpensive hotels I've stayed in for the majority of everything in SA is old, musty damp, crumbling and just substandard!

Posted by on Aug 22, 2017

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3 out of 5

Old hotel, uncomfortable beds

Not cleaned between guests. Items from previous guests remained jn bathroom/vanity areas and floors were not clean

Posted by on Aug 14, 2017

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5 out of 5

Nice place for family.

The rooms are clean, the staff very helpful, and it does have a pool.

Posted by on Jun 2, 2017

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5 out of 5

Weekend get away

Pros: Location and easy access.
Cons: number of washer and dryers
Location: Great location and is right next to a very good buffet
I had a very welcome reception and the room was nice and clean. The breakfast was also good. My wife was very happy.

Posted by , from Killeen, Texas on May 16, 2017

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3 out of 5

You get what you pay for

Staff was very nice. Rooms are good for the price paid.

Posted by on Apr 11, 2017

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About the Best Western Ingram Park Inn

Location 6855 Nw Loop 410, San Antonio, TX 78238

Property Features

Best Western Ingram Park Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Ingram Park Inn. Self parking is free.

  • 78 guestrooms or units
  • 2 levels
  • 2 buildings
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (20.1 km / 12.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Ingram Park Inn offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 19

Special check-in instructions:

This property requires full payment at the time of booking the reservation. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a debit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place an authorization for the entire stay on the day of arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit card deposit required
  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Ingram
  • Best Western Ingram Park
  • Best Western Ingram Park Inn
  • Best Western Ingram Park Inn San Antonio
  • Best Western Ingram Park San Antonio
  • Best Western Ingram Park Hotel San Antonio