Skip to main content
Beginning of main content

"I liked how close it is to the market and downtown. I didn’t like that you have to pay for parking " More

By a verified traveler on Tue 12 Oct 2021

Enter dates to see availability

Hotel Description

4-star aparthotel near River Walk

City center stay

You'll find River Walk and Alamo within 2 miles (3 km) of this San Antonio aparthotel. Also, Market Square is within half a mile (1 km) and Spanish Governor's Palace is within 2 miles (3 km).

Renovated in 2019

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, as well as express check-out and WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

MP3 docks, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 249 apartments also offer MP3 docks and flat-screen TVs with cable channels. WiFi, wired Internet, and hair dryers are also available.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$109* Per night/room Oct 3 - Oct 4

Junior Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton San Antonio Downtown ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton San Antonio Downtown

Everyone (8) Couples (3) Family (6)
2 out of 5
The location was great, near shopping, restaurants and Riverwalk.

Posted by , from WAUKEGAN on Jun 6, 2022

Was this review helpful to you?
1 out of 5

Posted by on May 27, 2022

Was this review helpful to you?
5 out of 5
Close ro downtown

Posted by , from moore on Jan 22, 2022

Was this review helpful to you?
4 out of 5
I liked how close it is to the market and downtown. I didn’t like that you have to pay for parking

Posted by on Oct 12, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 25, 2021 by Front Office

Dear Gabriela, Thanks for staying with us. We appreciate your feedback!

4 out of 5
Fee for parking is.excessive. no free wifi. Sheets and curtains in room had holes in them. Pillows felt like bags of sand.

Posted by on Aug 15, 2021

Was this review helpful to you?
5 out of 5

Posted by on Aug 15, 2021

Was this review helpful to you?
5 out of 5
Great S always

Posted by on Jul 17, 2021

Was this review helpful to you?
4 out of 5
Room was neat and comfortable, all clean and staff is friendly and corteous, i appreciate you inform what's availabe and what's not due to COVID. I believe $25 dollars per night for parking is excessive if you are staying, other than that everything was great.

Posted by on Jul 9, 2021

Was this review helpful to you?
5 out of 5
Did not like that the bar was closed.

Posted by on Jul 6, 2021

Was this review helpful to you?
1 out of 5
You should make aware of the extra charges like 25 bucks for parking

Posted by on May 15, 2021

Was this review helpful to you?
Comment from Hotel Management

May 21, 2021 by .

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience.

About the DoubleTree by Hilton San Antonio Downtown

Location 502 W. Cesar E. Chavez, San Antonio, TX 78207

Property Features

DoubleTree by Hilton San Antonio Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this aparthotel measures 9000 square feet (836 square meters) and includes conference space. The business-friendly DoubleTree by Hilton San Antonio Downtown also features a vending machine, a garden, and laundry facilities. For a fee, parking is available. A complete renovation of DoubleTree by Hilton San Antonio Downtown was completed in January 2019. This 4-star San Antonio aparthotel is smoke free.

  • 249 guestrooms or units
  • 6 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: San Antonio Station (3.6 km / 2.2 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. This San Antonio aparthotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

So Frio - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 18 for adults, USD 5 and USD 12 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 25 per night
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel San Antonio Downtown
  • DoubleTree Hilton San Antonio Downtown
  • DoubleTree San Antonio Downtown
  • Doubletree By Hilton San Antonio Downtown Hotel San Antonio
  • DoubleTree Hilton San Antonio Downtown Hotel
  • DoubleTree Hilton San Antonio Downtown
  • Hotel DoubleTree by Hilton San Antonio Downtown San Antonio
  • San Antonio DoubleTree by Hilton San Antonio Downtown Hotel
  • Hotel DoubleTree by Hilton San Antonio Downtown
  • DoubleTree by Hilton San Antonio Downtown San Antonio
  • DoubleTree Hilton Hotel
  • DoubleTree Hilton
  • Doubletree Hilton Antonio
  • Doubletree By Hilton Antonio
  • DoubleTree by Hilton San Antonio Downtown Aparthotel
  • DoubleTree by Hilton San Antonio Downtown San Antonio
  • DoubleTree by Hilton San Antonio Downtown Aparthotel San Antonio

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/San-Antonio-Hotels-DoubleTree-by-Hilton-San-Antonio-Downtown.h13389-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Antonio-Hotels-DoubleTree-by-Hilton-San-Antonio-Downtown.h13389-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/San-Antonio-Hotels-DoubleTree-by-Hilton-San-Antonio-Downtown.h13389-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.