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4.9 out of 5

"Limited breakfast choice, no eggs, breakfast area seemed bare. Front desk agent talked to kept eye contact & was extra friendly with the guy that I wa ... " More

By a verified traveler on Thu 24 Feb 2022

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Hotel Description

3-star hotel near Alamo

Downtown San Antonio stay

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find Alamo and Shops at Rivercenter. River Walk and Henry B. Gonzalez Convention Center are also within half a mile (1 km).

Free breakfast

This hotel features a gym and a spa tub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.

Free Internet, kitchens

The 220 guestrooms feature flat-screen TVs with cable channels, free WiFi and free wired Internet, and kitchens with refrigerators and microwaves. Other amenities include sitting areas, coffee/tea makers, and hair dryers.

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$109* Per night/room May 25 - May 26

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, Multiple Beds (Studio)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Sonesta ES Suites San Antonio Downtown Alamo Plaza ratings based on 16 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Everyone (6) Couples (3) Family (4)
5 out of 5
Good job

Posted by on Mar 7, 2022

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Comment from Hotel Management

Mar 7, 2022 by Dusty Smith

Thank you!

4 out of 5
Limited breakfast choice, no eggs, breakfast area seemed bare. Front desk agent talked to kept eye contact & was extra friendly with the guy that I was with when I was the one who paid for the room, barely acknowledged me, unless I was by myself & then wasn't as friendly as she was with him, he was not the paying customer.

Posted by on Feb 24, 2022

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Comment from Hotel Management

Feb 25, 2022 by Dusty Smith

Alysia: I will share your comments with the department leaders. Thank you for staying with us.

5 out of 5
It was very conveinient. Although it seemed safe, there are a ton of transients and homeless around the hotel. Very close to the Alamo, shopping, and riverwalk.

Posted by on Jan 17, 2022

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Comment from Hotel Management

Jan 17, 2022 by Dusty Smith

Thank you Jennifer.

5 out of 5
Friendly and helpful staff!! Convenient to the Riverwalk if you have to walk…

Posted by on Dec 26, 2021

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Comment from Hotel Management

Dec 26, 2021 by Dusty Smith

Thank you Melissa.

5 out of 5

Posted by on Aug 25, 2021

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4 out of 5
Walking distance to downtown. Parking a bit steep but overall fair if you are only going downtown and would like to save parking fees. Pool was way too small and did not look clean. Pictures online are definitely misleading. Its tiny and not welcoming.

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 9, 2021 by Dusty Smith

Thanks for staying with us. I will verify pictures are representative.

5 out of 5
The valet was efficient and the rooms were clean.

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 22, 2021 by Dusty Smith

Thank you!

5 out of 5
Very nice walking distance to town hotel made a wonderful get away

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 14, 2021 by Dusty Smith

Thank you!

5 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 13, 2021 by Dusty Smith

Thank you!

5 out of 5
It was good

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 19, 2021 by Dusty Smith

Thank you.

About the Sonesta ES Suites San Antonio Downtown Alamo Plaza

Location 425 Bonham, San Antonio, TX 78205

Property Features

Sonesta ES Suites San Antonio Downtown Alamo Plaza offers its guests a spa tub and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Sonesta ES Suites San Antonio Downtown Alamo Plaza. For a fee, parking is available. This 3-star San Antonio hotel is smoke free.

  • 220 guestrooms or units
  • 13 levels
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (1.4 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Pet Policy

  • Pets: USD 75 per pet, per week
  • Maximum 2 per room (weight limit: 30 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30 per day
  • Covered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Alamo
  • Residence Inn Alamo
  • Residence Inn Marriott Alamo
  • Residence Inn Marriott Alamo Hotel
  • Residence Inn Marriott Alamo Hotel San Antonio Plaza
  • Residence Inn Marriott San Antonio Alamo Plaza
  • Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
  • Residence Inn Marriott Downtown/Alamo Plaza Hotel
  • Residence Inn Marriott San Antonio Downtown/Alamo Plaza
  • Residence Inn Marriott Downtown/Alamo Plaza
  • Sonesta ES Suites San Antonio Downtown
  • Sonesta ES Suites San Antonio Downtown Alamo Plaza Hotel
  • Residence Inn by Marriott San Antonio Downtown/Alamo Plaza
  • Sonesta ES Suites San Antonio Downtown Alamo Plaza San Antonio

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.