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Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property
Hotel near Shops at Rivercenter in San Antonio

Choose dates to view prices

Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Exterior
Lobby
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Combined shower/tub, free toiletries, hair dryer, towels
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking available
  • Pool
  • Laundry

Explore the area

View in a map
425 Bonham, San Antonio, TX, 78205
  • Place, Alamo
    ‪3 min walk‬
  • Place, River Walk
    ‪7 min walk‬
  • Place, Henry B. González Convention Center
    ‪8 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds (Two Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.0 out of 10
Wonderful
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.2 out of 10
Wonderful
(107 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Studio)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Room, Multiple Beds (Studio)

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

San Antonio

Downtown San Antonio stay.Within a 10-minute walk of this Downtown San Antonio hotel, you'll find Shops at Rivercenter and Alamo. River Walk and Henry B. González Convention Center are also within half a mile (1 km).

What's nearby

  • Alamo - 3 min walk - 0.2 miles
  • Shops at Rivercenter - 3 min walk - 0.2 miles
  • River Walk - 7 min walk - 0.4 miles
  • Henry B. González Convention Center - 8 min walk - 0.5 miles
  • Alamodome - 19 min walk - 1.0 mile

Getting around

  • San Antonio Station - 15 min walk
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • ‪Marble Slab Creamery - ‬12 min walk
  • ‪Fogo de Chão Brazilian Steakhouse - ‬12 min walk
  • ‪Vela Coffee - ‬6 min walk
  • ‪IHOP - ‬12 min walk
  • ‪Crockett Tavern - ‬4 min walk

About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel near Shops at Rivercenter in San Antonio
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Sonesta ES Suites San Antonio Downtown Alamo Plaza also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. For a fee, parking is available. A complete renovation of Sonesta ES Suites San Antonio Downtown Alamo Plaza was completed in November 2024.

This San Antonio hotel is smoke free.

  • 220 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Nov 11 - Nov 12
Total with taxes and fees
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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (42 inches high)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Valet Parking is available on a first-come, first-served basis. No self parking permitted at property.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Frequently asked questions

How close is Sonesta ES Suites San Antonio Downtown Alamo Plaza to the airport?

Sonesta ES Suites San Antonio Downtown Alamo Plaza is 8.3 mi (10-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

How much does it cost to stay at Sonesta ES Suites San Antonio Downtown Alamo Plaza?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Sonesta ES Suites San Antonio Downtown Alamo Plaza on Nov 16, 2025 start from $87.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sonesta ES Suites San Antonio Downtown Alamo Plaza have an airport shuttle?

Airport shuttle services are not available at Sonesta ES Suites San Antonio Downtown Alamo Plaza.

Does Sonesta ES Suites San Antonio Downtown Alamo Plaza offer free breakfast?

Sonesta ES Suites San Antonio Downtown Alamo Plaza offers free buffet breakfast every day from 6:30 AM to 9:00 AM.

Is there a casino at Sonesta ES Suites San Antonio Downtown Alamo Plaza?

No, there is no casino at this hotel.

What time is check-in at Sonesta ES Suites San Antonio Downtown Alamo Plaza?

Check-in start time: 4 PM; Check-in end time: anytime. Early check-in costs USD 35 (subject to availability).

Is there free parking at Sonesta ES Suites San Antonio Downtown Alamo Plaza?

Free parking is not available at this hotel. Valet parking is available for USD 40 per night.

Does Sonesta ES Suites San Antonio Downtown Alamo Plaza have a pool?

Sonesta ES Suites San Antonio Downtown Alamo Plaza features a seasonal outdoor pool.

Does Sonesta ES Suites San Antonio Downtown Alamo Plaza have a spa?

There are no spa services available at this hotel.

How close is Sonesta ES Suites San Antonio Downtown Alamo Plaza to downtown San Antonio?

Sonesta ES Suites San Antonio Downtown Alamo Plaza is 0.6 mi away from San Antonio.

Reviews

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 989 out of 1839 reviews
Rating 8 - Good. 430 out of 1839 reviews
Rating 6 - Okay. 207 out of 1839 reviews
Rating 4 - Poor. 111 out of 1839 reviews
Rating 2 - Terrible. 102 out of 1839 reviews

Reviews

2/10 Terrible

Gina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Check in was good, man was funny. AC was broke in hotel. Another woman with red hair at front desk was very rude!!! Valet staff is great, they work very hard. For a Sonesta very disappointed, going back to a 4star and never looking back.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Suzhen

Liked: Cleanliness
no
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Stayed 2 nights in Jul 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

4/10 Poor

Roderick

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel was in a good location, however paying for parking was very inconvenient, and not stated before booking. During our visit, they turned the water off for 3 hours. some of the front desk staff were rude. Also the free breakfast was only from 6:30 am to 9 am. Not very convenient for guest.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, amenities
It was an awesome stay, we never got our telephone line working but its okay we had our cellphones. Also the swimming pool was a bit small, but other than that it was an amazing experience, about a 3 min. Walk to the alamo and a 7min. Walk to the Riverwalk. If you ask for roomservice from the moment you check in, it will be done! Valet parking was awesome too, a bit pricey but worth it. We stayed 4 nights and 5 days, we are a family of 3. If you dont mind walking, it is a beautiful experience! Would recommend it to others! Loved it all!
Stayed 4 nights in Aug 2025

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to The Alamo and River walk, shopping and restaurants and entertainment.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tanya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I booked my room online, 3rd party, nowhere did it say parking was extra. I stayed from Friday to Thursday and had to use their valet service to ensure my rental car was safe being it was in downtown, plus, you would have had to pay outside anyways. The valet service was absolutely amazing, but expensive! For those days of being there, I believe it was somewhere around $230 give or take. My only other real complaint was they say they have a pool. My family and I after driving nearly 27 hours were looking forward to that pool! When my girls went to check it out, it was only 3 1/2 feet deep all the way around and it was small! I'm 6' tall so that's just not going to work for me. We were so disappointed! Other than that, I loved that our room was a suite, that was the main reason I booked with them, because it had the full kitchen and everything so we didn't have to eat out the whole time we were there.
Stayed 6 nights in Aug 2025

2/10 Terrible

Yolanda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hit me with over $300 bill after i already paid the room for parking and other crap.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay and convenient to downtown locations.
Stayed 2 nights in Aug 2025

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Sudha

Stayed 2 nights in Aug 2025

8/10 Good

Joyce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lackluster

I recently stayed at the Sonesta San Antonio Alamo, and my experience was a mix of highs and lows. The room was well-appointed, clean, and conveniently located. However, the customer service was severely lacking. Check-in and check-out were confusing and frustrating, which overshadowed the positives. Verdict Unfortunately, the poor customer service experience outweighs the hotel's strengths. I wouldn't recommend staying here or return myself. Hopefully, the hotel will address these issues to provide a better experience for future guests.
Stayed 2 nights in Jul 2025

2/10 Terrible

Juana

Traveled with family
Disliked: Cleanliness, staff & service

Not a good place - advise elsewhere

Overall experience 0/10. From the moment we got there the lack of communication, unpleasant, dismissive staff and valet till the end. We were turned away from valet parking because the valet person refused to take our vehicle even though there was clearly parking and another similar vehicle as ours forcing us to have to walk with a 6 year old 3 blocks down the road with alll of our luggage. The receptionist was not even at the front desk to attend, and once she got there she was rude and stated I had to wait for her to do her audit in order to check if our room was still available EVEN THOUGH WE CALLED AHEAD OF TIME. The cleanliness of that hotel was extremely questionable especially the elevator that had pee on the floor and stains on the bed sheets and sofa mattress as well. The dishes that were stored away STILL HAD FOOD ON THEM!!! The 4th floor smelt like a dog just recently had used the restroom on the carport and it was just left to linger.
Stayed 4 nights in Aug 2025

10/10 Excellent

Santa

Traveled with partner
Liked: Staff & service, amenities
Great location close to downtown. Walkable distance to the river walk, the Alamo and mall. Would stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Cheryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Maria

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
The pool is nothing like the picture
Stayed 4 nights in Aug 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms close by the Riverwalk the animal love to stay
Stayed 2 nights in Jul 2025

4/10 Poor

Elsa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025