Holiday Inn & Suites San Antonio Northwest by IHG

3.0 star property
3-star hotel near Six Flags Fiesta Texas

Choose dates to view prices

Photo gallery for Holiday Inn & Suites San Antonio Northwest by IHG

Lobby sitting area
Bar (on property)
Bar (on property)
Exterior
Suite, 1 Bedroom, Accessible | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5535 University Heights Blvd., San Antonio, TX, 78249
  • Place, Crystal Ice Palace
    ‪14 min walk‬
  • Place, Huebner Oaks
    ‪2 min drive‬
  • Place, University of Texas at San Antonio
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 454 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 353 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 353 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 454 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom

  • 454 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(27 reviews)
  • 353 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 353 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 353 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 Bedroom, Accessible (Mobility)

  • 353 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • 353 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 Bedroom, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

San Antonio

Northwest Side stay.Your stay at this Northwest Side hotel places you within 2 miles (3 km) of Crystal Ice Palace and University of Texas at San Antonio. The Shops of La Cantera and Huebner Oaks are also within 3 miles (5 km).

What's nearby

  • Crystal Ice Palace - 14 min walk - 0.8 miles
  • Huebner Oaks - 2 min drive - 1.7 miles
  • University of Texas at San Antonio - 3 min drive - 2.6 miles
  • Six Flags Fiesta Texas - 5 min drive - 3.3 miles
  • River Walk - 16 min drive - 15.7 miles

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪Dutch Bros Coffee - ‬15 min walk
  • ‪Taco Palenque UTSA - ‬16 min walk
  • ‪Culver's - ‬12 min walk

About this property

Holiday Inn & Suites San Antonio Northwest by IHG

3-star hotel near Six Flags Fiesta Texas
Holiday Inn & Suites San Antonio Northwest by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn & Suites San Antonio Northwest by IHG. Self parking is free.
  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
Holiday Inn & Suites San Antonio Northwest by IHG offers 122 accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 to 12.95 per person
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle tours
  • Designer stores
  • Hot tub
  • Outdoor pool
  • Shopping mall
  • TV in common areas
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (62 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 to 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Northwest

Holiday Inn San Antonio Northwest

Holiday Inn San Antonio Northwest Hotel

Inn San Antonio west Hotel

San Antonio Northwest By Ihg

Holiday Inn San Antonio Northwest

Holiday Inn San Antonio Northwest by IHG Hotel

Frequently asked questions

How close is Holiday Inn & Suites San Antonio Northwest by IHG to the airport?

Holiday Inn & Suites San Antonio Northwest by IHG is 11.3 mi (16-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn & Suites San Antonio Northwest by IHG?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites San Antonio Northwest by IHG on Jun 2, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn & Suites San Antonio Northwest by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn & Suites San Antonio Northwest by IHG.

Does Holiday Inn & Suites San Antonio Northwest by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn & Suites San Antonio Northwest by IHG, but buffet breakfast is offered for a fee of between USD 12.95 and 12.95 per person. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Holiday Inn & Suites San Antonio Northwest by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn & Suites San Antonio Northwest by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn & Suites San Antonio Northwest by IHG?

This hotel offers free self parking.

Does Holiday Inn & Suites San Antonio Northwest by IHG have a pool?

Holiday Inn & Suites San Antonio Northwest by IHG features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Holiday Inn & Suites San Antonio Northwest by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn & Suites San Antonio Northwest by IHG to downtown San Antonio?

Holiday Inn & Suites San Antonio Northwest by IHG is 11.7 mi away from San Antonio.

Holiday Inn & Suites San Antonio Northwest by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 549 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 81 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Roxan

Stayed 2 nights in Mar 2026

10/10 Excellent

Khadijah

Stayed 2 nights in Feb 2026

10/10 Excellent

Hazell

Stayed 3 nights in Feb 2026

10/10 Excellent

Jimena

Stayed 1 night in Feb 2026

10/10 Excellent

Laura

Stayed 1 night in Jan 2026

10/10 Excellent

Abimbola

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great.
Stayed 2 nights in Feb 2026

2/10 Terrible

Ana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room and amenities where good, unfortunately the staff was not welcoming at all. Giving 1 star based on staff only. The night front desk staff was extremely rude to the point of being disrespectful. Check in questions were rudely demanded and I was treated with an like I was a bother and not a paying client. I normally give the benefit of the doubt and thought that because it was late he might have been tired, but when we came back from dinner he was very nice to the check in group that had just arrived, not the same attitude I got from him just a couple of hours prior. Same thing the following day with my husband when he requested some additional blankets and other items, rude and crude, pointing at where to get items with an unpleasant attitude. The staff in the morning was not rude, just indifferent. At no point were we asked how our stay had been. I have been wanting to stay at this hotel for a while because if the convenience in location. But I honestly do not want to go back to be treated like a nuisance. No hospitality at all. This has been one of the worst experiences with staff I have had in a while.
Stayed 2 nights in Feb 2026

8/10 Good

Ralph

Traveled with family
Staff was good. Room is a bit dated. Shower curtain needs to be replaced.
Stayed 1 night in Feb 2026

2/10 Terrible

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing experience. When we arrived, there was no one at the front desk, and we were left waiting with no explanation. A hotel should always have someone available at reception. When a staff member finally showed up, his attitude was tense and unwelcoming. Every time we approached the desk, he seemed irritated and confrontational. Instead of resolving concerns professionally, the situation escalated unnecessarily, and police involvement was even mentioned — which was shocking given that we were simply paying guests expecting basic service. Management should seriously review how guest interactions are handled. Hospitality requires professionalism and respect, and unfortunately, that was not our experience here. I would not recommend staying at this property. His name was Steve and his manager never knew what was happening!!
Stayed 4 nights in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Yes, excellent.
Stayed 1 night in Feb 2026

4/10 Poor

Amando

Disliked: Cleanliness, amenities
Check in not ready till 3:50PM
Stayed 1 night in Feb 2026

4/10 Poor

Joshua

Stayed 3 nights in Feb 2026

2/10 Terrible

Ayansy

Business traveler
Staff was terrible, tried calling since I was going to arrive after hours and kept ignoring my calls or kept putting me on hold. Therefore I didn’t get to check in after all.
Stayed 1 night in Feb 2026

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Temperature was hard to control.
Stayed 1 night in Feb 2026

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Clean room. Courteous staff
Stayed 1 night in Feb 2026

10/10 Excellent

Tandy

Stayed 2 nights in Feb 2026

10/10 Excellent

Bertha

Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Stayed 4 nights in Jan 2026

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room ands staff. Everythings good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Denise

Stayed 1 night in Jan 2026

8/10 Good

Tim

Stayed 2 nights in Jan 2026

10/10 Excellent

Lan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Spacious and clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

2/10 Terrible

Ramon

Stayed 1 night in Jan 2026

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful and clean room. Only 2 bad things which were ice machine not working on 2 floors and restaurant/bar area closed
Stayed 1 night in Jan 2026