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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property
San Antonio guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
Free daily buffet breakfast
Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View in a map
102 Spencer Lane, San Antonio, TX, 78201
  • Place, Methodist Hospital Texsan
    ‪19 min walk‬
  • Place, Wonderland of the Americas Mall
    ‪2 min drive‬
  • Place, Dellview Park
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub) | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

7.8 out of 10
Good
(28 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

8.0 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Antonio

In San Antonio .Within 2 miles (3 km) of this San Antonio hotel, you'll find Methodist Hospital Texsan and Wonderland of the Americas Mall. River Walk and San Antonio Zoo and Aquarium are also within 6 miles (10 km).

What's nearby

  • Methodist Hospital Texsan - 19 min walk - 1.0 mile
  • Wonderland of the Americas Mall - 2 min drive - 1.9 miles
  • First Unitarian Universalist Church - 2 min drive - 2.4 miles
  • Dellview Park - 3 min drive - 2.8 miles
  • River Walk - 8 min drive - 6.8 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Bill Miller Bar-B-Q - ‬4 min walk
  • ‪Taquitos West Avenue - ‬16 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Whataburger - ‬17 min walk

About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

San Antonio guestrooms with free WiFi
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This San Antonio hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Pool
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Dec 17 - Dec 18
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Frequently asked questions

How close is Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG to the airport?

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG is 7.6 mi (15-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

As of Dec 11, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG on Jan 4, 2026 start from $74.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offer free breakfast?

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers free buffet breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG have a pool?

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG to downtown San Antonio?

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG is 4.8 mi away from San Antonio.

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 360 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 109 out of 1003 reviews
Rating 2 - Terrible. 107 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Evangelina

Traveled with family
Disliked: Amenities, property conditions & facilities
Mold in the bathroom, it smelled bad in the building as soon as you walked in. The elevator entrance bottom floor was never cleaned the whole time there. My room didn’t have working iron it was so old had to go ask for different one. The ironing board was broken.the wall on o raise off the hotel falling and piles of dirt looked like place was abandoned . The staff was very nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 2 nights in Sep 2025

10/10 Excellent

Jesus

Stayed 1 night in Aug 2025

6/10 Okay

Bryan

Traveled with partner
Room had musty odor. Staff polite and friendly. Very helpful. Older area and neighborhood.
Stayed 1 night in Sep 2025

2/10 Terrible

Lamont

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Room Was Not Livable Nor Fit To Stay In

My stay was horrible! From the moment I checked in, the TV was on but unable to operate due to a broken remote (missing the back) and the batteries not working. The AC was not working at first and the room was very damp and muggy. They offered to move me to another room, but that room was worse than the one I was in. The carpet had hard stains in several places and it too had that muggy smell and odor. Later that evening the plumbing wasn’t working. The toilet wouldn’t flush and the tub was backing up water when you used the shower. The gentleman in charge for the weekend sent someone to fix the toilet but it worked for about 5 flushes and went back to the same thing. We could not use the restroom all weekend. The hotel seemed to be completely booked and they were not able to accommodate us. Not even an offer to send us somewhere else. They offered to give me a refund but said they couldn’t because it was booked through a third party, which is Hotels.com. I need a refund! This was a horrible experience! You can contact the hotel for yourself. I was in 307.
Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Taylor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were many areas that were unclean and it always smelled like hair spray , the elevator was not clean
Stayed 2 nights in Sep 2025

6/10 Okay

Larry

Liked: Staff & service
The staff was very friendly and professional. Breakfast was very good. Room was clean. The hallways, entryway floors looked to need a mop and vacuum. Don’t know if there was not enough staff or what. Place was a little worn, but otherwise presentable.
Stayed 3 nights in Sep 2025

8/10 Good

Ronald

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Martha

Disliked: Cleanliness, property conditions & facilities
In the bathroom there was always hair. The breakfast had no variety and there were cockroaches. The bathroom door couldn't be closed because it was uneven and in the bathrooms you could hear a noise every time you closed the bedroom door.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Great room and service
Stayed 1 night in Aug 2025

6/10 Okay

Shobin

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Oscar

Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Stayed 1 night in Aug 2025

2/10 Terrible

Fabian

Stayed 2 nights in Aug 2025

8/10 Good

Delmis

Traveled with family and small children
Liked: Staff & service, amenities
Didn’t like of the Property under construction-remodeling. Employees smoking in the dropping off.
Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Stayed 1 night in Aug 2025

10/10 Excellent

Amir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Aug 2025

8/10 Good

Roxanne

Stayed 1 night in Aug 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

4/10 Poor

Arthur

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Water was cold, no wash clothsand linening for pull out couch.
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good will stay again
Stayed 2 nights in Aug 2025

8/10 Good

JUAN, Laredo

Stayed 1 night in Aug 2025

4/10 Poor

Kristine

Disliked: Cleanliness
Pull out bed smelled of urine and was unusable. No linens for that bed in the room and front desk said they were out.
Stayed 1 night in Aug 2025

6/10 Okay

Jesse

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025