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SureStay Plus Hotel by Best Western San Antonio SeaWorld

2.5 star property
Hotel perfectly located for exploring San Antonio

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Photo gallery for SureStay Plus Hotel by Best Western San Antonio SeaWorld

Lobby
Indoor pool
Exterior
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing
Free daily self-serve breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
143 Richland Hills Drive, San Antonio, TX, 78245
  • Lackland Air Force Base
    ‪6 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪7 min drive‬
  • San Antonio SeaWorld
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub | 1 bedroom, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

San Antonio

City center stay.A stay at this Far West Side hotel places you within 3 miles (5 km) of Ingram Park Mall and 6 miles (10 km) of Lackland Air Force Base. Baptist Emergency Hospital - Westover Hills and Hill Country Golf Club are also within 6 miles (10 km).

What's nearby

  • Ingram Park Mall - 4 min drive - 3.1 miles
  • Lackland Air Force Base - 6 min drive - 4.5 miles
  • Lackland Air Force Base Visitor Center - 7 min drive - 6.1 miles
  • San Antonio SeaWorld - 8 min drive - 6.6 miles
  • Aquatica San Antonio Waterpark - 8 min drive - 6.6 miles

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 20 min drive

Restaurants

  • ‪Whataburger - ‬15 min walk
  • ‪Charleys Philly Steaks - ‬8 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬12 min walk

About this property

SureStay Plus Hotel by Best Western San Antonio SeaWorld

Hotel perfectly located for exploring San Antonio
SureStay Plus Hotel by Best Western San Antonio SeaWorld offers its guests an indoor pool, a hot tub, and a fitness center. You can enjoy a drink at the pool bar. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western San Antonio SeaWorld. Self parking is free.

This San Antonio hotel is smoke free.

  • 72 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar by the pool
SureStay Plus Hotel by Best Western San Antonio SeaWorld offers 72 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Similar properties

Exterior

Best Western near Lackland AFB/SeaWorld

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.0 out of 5, Very Good, 1,038 reviews
$60 nightly
The price is $69
Aug 26 - Aug 27
Total with taxes and fees
Best Western near Lackland AFB/SeaWorld

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:30 AM
  • A poolside bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Hotel Seaworld
Sleep Inn Seaworld
Sleep Inn & Suites Near Seaworld Hotel San Antonio
Sleep Inn And Suites Near Seaworld
SureStay Plus Hotel Best Western San Antonio SeaWorld
SureStay Plus Hotel Best Western SeaWorld
SureStay Plus Best Western San Antonio SeaWorld
SureStay Plus Best Western SeaWorld
Sleep Inn & Suites Near Seaworld Hotel San Antonio
Sleep Inn Suites near Seaworld
SureStay Best SeaWorld
SureStay Plus Hotel by Best Western San Antonio SeaWorld Hotel

Frequently asked questions

How close is SureStay Plus Hotel by Best Western San Antonio SeaWorld to the airport?

SureStay Plus Hotel by Best Western San Antonio SeaWorld is 13.8 mi (20-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

Does SureStay Plus Hotel by Best Western San Antonio SeaWorld have an airport shuttle?

Airport shuttle services are not available at SureStay Plus Hotel by Best Western San Antonio SeaWorld.

Does SureStay Plus Hotel by Best Western San Antonio SeaWorld offer free breakfast?

SureStay Plus Hotel by Best Western San Antonio SeaWorld offers free self-serve breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at SureStay Plus Hotel by Best Western San Antonio SeaWorld?

No, there is no casino at this hotel.

What time is check-in at SureStay Plus Hotel by Best Western San Antonio SeaWorld?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at SureStay Plus Hotel by Best Western San Antonio SeaWorld?

This hotel offers free self parking.

Does SureStay Plus Hotel by Best Western San Antonio SeaWorld have a pool?

SureStay Plus Hotel by Best Western San Antonio SeaWorld features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does SureStay Plus Hotel by Best Western San Antonio SeaWorld have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel by Best Western San Antonio SeaWorld to downtown San Antonio?

SureStay Plus Hotel by Best Western San Antonio SeaWorld is 9 mi away from San Antonio.

SureStay Plus Hotel by Best Western San Antonio SeaWorld Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 94 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ivan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There's a funky smell when you walk into the hotel. The hotel was removing old mattresses, tvs and chairs and the waiting area and halls were with boxes. The room had a weird humid smell to it. Our covers even thought they were clean had yellowish stains on them, one had a red dot about the size of a nickle. The pull out couch mattress was DISGUSTING full of stains, flat and old. Our door would close but towards the bottom to the side you could see inside/outside the room like the door isnt leveled correctly. There was a hole on the wall too.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jasmeen

Stayed 1 night in Jun 2025

6/10 Okay

Jasmeen

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service, amenities
It was ok,,, like the 2 separate bedrooms 3 queens bed room very affordable price for it very close to SeaWorld I going again
Stayed 2 nights in Apr 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient
Stayed 1 night in May 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a couple of times. Easy to get to, restaurant within walking distance, indoor pool and hottub and good breakfast.
Stayed 1 night in May 2025

6/10 Okay

Enrique

Traveled with family
Stayed 1 night in Apr 2025

2/10 Terrible

Natalia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

mold in shower

Mold in the shower. Television did not work. Gave a handicap room with 1 bed I booked suite with 2 beds. Refusing to give refund due to MOLD says it’s against hotel policy
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor conditions

Shower head was broken & staff didn’t fix it. Door key kept on not working properly.
Stayed 1 night in Apr 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Lesly

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was at a perfect location from SeaWorld and has stores near by , looking at the reviews I shouldn’t listen to the negative ones . We stayed Friday - checked out Sunday . From start it was horrible , none of the sheets were cleaned all stained , dirty and dusty we called the front desk with no answer so I went downstairs to see if I could get another room , I was told no so I had to change all the bedsheets for all 2 beds and sofa bed plus all pillow cases . Then when using the bathroom the floors were disgusting and dirt all over and a roach on the tub . To top it off it smelled so bad like mariguana and there was very loud people . Both nights NO SLEEEEP !!! The front desk didn’t do anything to help with ANYTHING’ ! never again , and no refund because of their policy . Save yourself the trouble .
Stayed 2 nights in Mar 2025

8/10 Good

DIANE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Selena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within walking distance from the hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was good stay
Stayed 2 nights in Mar 2025

2/10 Terrible

Shawna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Alfred

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Kimberly

Traveled with family
I wasn’t offered the room I reserved. The room was missing the glass coffee pot for r portable machine
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Christina

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like anything. Please do ur jobs right
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty only two lights worked. You could tell the room wasn’t cleaned recently.
Stayed 2 nights in Mar 2025

10/10 Excellent

stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Anna

Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025