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4.0 out of 5

"Very friendly employees. The room was spacious and comfortable. " More

By a verified traveler on Sun 19 Jan 2020

Hotel Description

Hotel near Market Square in San Antonio

Heart of San Antonio

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find Market Square and River Walk. Also, San Antonio Majestic Theater is within half a mile (1 km) and Alamo is within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and free buffet breakfast each morning.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 82 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Microwaves, coffee/tea makers, and free weekday newspapers are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$100* Per night/room Aug 17 - Aug 18

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (FEATURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express San Antonio N-Riverwalk Area, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express San Antonio N-Riverwalk Area, an IHG Hotel

Everyone (9) Couples (1) Family (2)
4 out of 5
Very friendly employees. The room was spacious and comfortable.

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 26, 2020 by Rico Gomez

Dear Anonymous, Thank you for taking the time to share your experience at our hotel with us. We are constantly looking for ways to improve our customer experience. I will take your feedback and share with the departments in our hotel so that we can learn from your experience and find ways to improve. Best, Rico Gomez General Manager

5 out of 5
Unfortunately, the construction made it more uncomfortable.

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 17, 2019 by Rico Gomez

Dear Anonymous, Thank you for your feedback. We apologize for the inconvenience caused by the downtown construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We also recognize there is construction going on around the hotel, the city is trying to improve the streets around the downtown area to make it more pleasant for our visitors to walk and or drive in the downtown area. We will review our website to make sure our renovation and area construction are still listed so that our guests are informed. Again, thank you for your comments and your loyalty to IHG. Sincerely, Rico G. General Manager

5 out of 5

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 4, 2019 by Rico Gomez

Dear Anonymous I am pleased to hear of your great experience at out hotel! I will share your compliments with the departments in our hotel so we can celebrate our success. We look forward to serving you again in the future. Best, Rico Gomez General Manager

3 out of 5
It was not what I expected or reviewed when reserving. The people were great, especially the lady in the breakfast part. It was under construction and renovation, which when we looked out our window (that did not open-due to the nature of the building)-all we saw was trash more trash and broken windows, old mattresses and furniture. This was not pleasing at all. The breakfast was very nice and useful, workers very nice. The room was recently updated, however the tub was really dirty. All in all it was good. Just the trash out the window was bad. Thank you.

Posted by on Mar 30, 2019

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Comment from Hotel Management

Mar 30, 2019 by Janice-GSM

I apologize the view of your room was our renovation rubbish. We are striving to improve our hotel for our guests. I have addressed your concerns with our staff. I have shared your feedback with our breakfast staff. Thank you for staying with us.

5 out of 5

Posted by on Oct 27, 2018

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Comment from Hotel Management

Oct 29, 2018 by Sam G.

We are pleased to see that you enjoyed your visit with us by the rating you posted, we thank you for taking the time to review our hotel. We hope that if your travels bring you back to San Antonio you will visit us again.

5 out of 5
good location, close to many amenities, walking distance to riverwalk. Wonderful staff , clean, very good breakfast and safe

Posted by on Jan 9, 2018

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Comment from Hotel Management

Jan 14, 2018 by Janice Flores,GSM

Always great to know when our guests have a welcoming experience. Where you were able to adventure out into our beautiful riverwalk. Thank you for choosing us for your stay.

4 out of 5

Great history. Great location.

All hotel staff went above and beyond. Location was great. Good parking. Bus stop on the corner. Breakfast had nice selection. Would stay there again but I would bring my own bathroom tissue. Theirs was only one ply!

Posted by , from southeast texas on Aug 17, 2016

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Comment from Hotel Management

Aug 22, 2016 by General Manager

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, A. Julian M. General Manager

1 out of 5

DIRTY!! Trip cut short for hotel conditions.

When we arrived there was no parking. We had to park around the corner in a third parking lot. When we entered our room it was hot and humid. Upon asking about the air we were told that it was on a timer and could not be adjusted till later that night when the controls were active for us to turn lower. The children were walking around bare foot and about an hour later the bottom of their feet were black from the dirty floor. The sheets appeared to be clean. That is until I moved the pillows and saw not just a hair but a pile of hair under the pillows. Not to mention the hair in the shower as well. The beds were uncomfortable and my husband and I woke up with back pain. Also just to mention this was for TWO rooms that we stayed in not just one room. The all around review is very poor. I don't expect a lot from a hotel but I due expect it to be clean!!! I will say the only silver star was a staff member Brittany. She was very helpful and went out of her way to be nice.

Posted by on Jun 14, 2016

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Comment from Hotel Management

Aug 22, 2016 by GM

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, A. Julian M. General Manager

4 out of 5

Interesting piece of history

Clean rooms, friendly staff, and quiet area. Was in town for the San Antonio 1/2 Marathon, and the staff provided to-go breakfasts to runners before their scheduled breakfast hours.

Posted by , from Washington DC on Dec 7, 2015

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Comment from Hotel Management

Dec 21, 2015 by GM

I hope you are well rested now from the marathon. I am happy that you enjoyed the breakfast bags we provided.

3 out of 5

Decent hotel close to River Walk

Pros: I liked the price . It was also close to several other landmarks.
Cons: It's an old historic building, so it isn't up to the usual quality of HEI. Parking is extra, but still total was less.
Location: The River Walk is it. The boat tour is cool. Many good restaurants here. The Alamo, market place, governors' mansion, churches, missions, are all good
This hotel is a renovated historical jail building, close to the River Walk for half or a third of the hotels on the river. The amenities were the usual HEI which is a good thing. The staff was pleasant.

Posted by , from Oregon on Oct 30, 2015

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Comment from Hotel Management

Nov 5, 2015 by GM

Thanks for staying with us. We appreciate your feedback.

About the Holiday Inn Express San Antonio N-Riverwalk Area, an IHG Hotel

Location 120 Camaron St., San Antonio, TX 78205

Property Features

Holiday Inn Express San Antonio N-Riverwalk Area, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Holiday Inn Express San Antonio N-Riverwalk Area, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 82 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Antonio International Airport (SAT) (16.2 km / 10.1 mi)
  • Train station: San Antonio Station (2.5 km / 1.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Express San Antonio N-Riverwalk Area, an IHG Hotel offers 82 accommodations with video-game consoles and safes. Accommodations are furnished with double sofa beds. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17 per night
  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel San Antonio N-Riverwalk Area
  • Holiday Inn Express San Antonio N-Riverwalk Area
  • Holiday Inn Express San Antonio N-Riverwalk Area Hotel
  • Holiday Inn Express San Antonio N-Riverwalk Area Hotel
  • Holiday Inn Express N-Riverwalk Area Hotel
  • Holiday Inn Express N-Riverwalk Area
  • Hotel Holiday Inn Express San Antonio N-Riverwalk Area
  • Holiday Inn Express San Antonio N-Riverwalk Area San Antonio
  • Holiday Inn Express San Antonio N Riverwalk Area
  • Express N Riverwalk Area
  • Holiday Inn Express San Antonio N Riverwalk Area

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.