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"good location, close to many amenities, walking distance to riverwalk. Wonderful staff , clean, very good breakfast and safe " More

By a verified traveler on Tue 09 Jan 2018

Hotel Description

Hotel near Market Square in San Antonio

Downtown San Antonio stay

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find Market Square and River Walk. Also, San Antonio Majestic Theater is within half a mile (1 km) and Shops at Rivercenter is within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and free buffet breakfast each morning.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 82 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free weekday newspapers.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Aug 25 - Aug 26

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (FEATURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express San Antonio N-Riverwalk Area ratings based on 39 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express San Antonio N-Riverwalk Area

Everyone (9) Couples (1)
3 out of 5
It was not what I expected or reviewed when reserving. The people were great, especially the lady in the breakfast part. It was under construction and renovation, which when we looked out our window (that did not open-due to the nature of the building)-all we saw was trash more trash and broken windows, old mattresses and furniture. This was not pleasing at all. The breakfast was very nice and useful, workers very nice. The room was recently updated, however the tub was really dirty. All in all it was good. Just the trash out the window was bad. Thank you.

Posted by on Mar 30, 2019

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Comment from Hotel Management

Mar 30, 2019 by Janice-GSM

I apologize the view of your room was our renovation rubbish. We are striving to improve our hotel for our guests. I have addressed your concerns with our staff. I have shared your feedback with our breakfast staff. Thank you for staying with us.

5 out of 5

Posted by on Oct 27, 2018

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Comment from Hotel Management

Oct 29, 2018 by Sam G.

We are pleased to see that you enjoyed your visit with us by the rating you posted, we thank you for taking the time to review our hotel. We hope that if your travels bring you back to San Antonio you will visit us again.

5 out of 5
good location, close to many amenities, walking distance to riverwalk. Wonderful staff , clean, very good breakfast and safe

Posted by on Jan 9, 2018

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Comment from Hotel Management

Jan 14, 2018 by Janice Flores,GSM

Always great to know when our guests have a welcoming experience. Where you were able to adventure out into our beautiful riverwalk. Thank you for choosing us for your stay.

4 out of 5

Great history. Great location.

All hotel staff went above and beyond. Location was great. Good parking. Bus stop on the corner. Breakfast had nice selection. Would stay there again but I would bring my own bathroom tissue. Theirs was only one ply!

Posted by , from southeast texas on Aug 17, 2016

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Comment from Hotel Management

Aug 22, 2016 by General Manager

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, A. Julian M. General Manager

1 out of 5

DIRTY!! Trip cut short for hotel conditions.

When we arrived there was no parking. We had to park around the corner in a third parking lot. When we entered our room it was hot and humid. Upon asking about the air we were told that it was on a timer and could not be adjusted till later that night when the controls were active for us to turn lower. The children were walking around bare foot and about an hour later the bottom of their feet were black from the dirty floor. The sheets appeared to be clean. That is until I moved the pillows and saw not just a hair but a pile of hair under the pillows. Not to mention the hair in the shower as well. The beds were uncomfortable and my husband and I woke up with back pain. Also just to mention this was for TWO rooms that we stayed in not just one room. The all around review is very poor. I don't expect a lot from a hotel but I due expect it to be clean!!! I will say the only silver star was a staff member Brittany. She was very helpful and went out of her way to be nice.

Posted by on Jun 14, 2016

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Comment from Hotel Management

Aug 22, 2016 by GM

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, A. Julian M. General Manager

4 out of 5

Interesting piece of history

Clean rooms, friendly staff, and quiet area. Was in town for the San Antonio 1/2 Marathon, and the staff provided to-go breakfasts to runners before their scheduled breakfast hours.

Posted by , from Washington DC on Dec 7, 2015

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Comment from Hotel Management

Dec 21, 2015 by GM

I hope you are well rested now from the marathon. I am happy that you enjoyed the breakfast bags we provided.

3 out of 5

Decent hotel close to River Walk

Pros: I liked the price . It was also close to several other landmarks.
Cons: It's an old historic building, so it isn't up to the usual quality of HEI. Parking is extra, but still total was less.
Location: The River Walk is it. The boat tour is cool. Many good restaurants here. The Alamo, market place, governors' mansion, churches, missions, are all good
This hotel is a renovated historical jail building, close to the River Walk for half or a third of the hotels on the river. The amenities were the usual HEI which is a good thing. The staff was pleasant.

Posted by , from Oregon on Oct 30, 2015

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Comment from Hotel Management

Nov 5, 2015 by GM

Thanks for staying with us. We appreciate your feedback.

5 out of 5

Very friendly and helpful staff, near Riverwalk

Pros: friendly and helpful staff, clean hotel and spacious room. parking lot is across the street, reasonable cost
Cons: can't think of anythng for he hotel.
Location: walking distance to Riverwalk, Alamo, Market Square and downtown
Hotel is not the usual Holiday Inn Express building because it is a renovated historic building- the county jail. . Rooms are spacious,clean. Staff are very helpful and friendly. Location is a few blocks from the Riverwalk, walking distance to Alamo.

Posted by , from ms on Oct 20, 2015

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Comment from Hotel Management

Oct 28, 2015 by GM

Thank you for staying with us and for the 5 star review.

4 out of 5

Hotel in historic county jail bldg

Pros: The bed was comfortable.
Cons: Communication between hotel and Travelocity as to what amenities are actually available.
Location: Downtown San Antonio is historic. Within 9 blocks of Alamo. Three blks to riverwalk. Hot as hell but that's just BajaOklahoma for you.
Room was well furnished and comfortable. One chair, needs two. e-Keys did not hold and required resetting each time.

Posted by on Aug 10, 2015

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Comment from Hotel Management

Aug 17, 2015 by General Manager

Thanks for staying at the historic jail!!! Thank you for sharing your experience. I am sorry that your keys needed to be reset. Please come back and see us again.

2 out of 5

Wish we had known

We chose this hotel not knowing the area. Lets begin with the surrounding neighborhood. It leaves a lot to be desired. A LOT. There are a lot of homeless and drug addicts in the area. Please remember this if you're planning on walking to the riverwalk. It's on a one way street right off of a major road. Not knowing you would drive right past it. First impression was ummm where do I park? There are two spaces in front of the building reserved for people checking in, but they were blocked by utility workers. On the side of the building there are 8 spots reserved for guests. Just be warned, it is narrow, and there is no where to turn around so you have to back out the whole way. The highlight was Adam the young man checking us in. He was extremely polite. He informed me that the parking lot across the street was for guest parking also. What a relief. But that came at an additional $10 per night. The hotel had a smell to it. A smell like mildew. The rooms really need to be updated and have a deep cleaning.

Posted by on Jun 20, 2015

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Comment from Hotel Management

Aug 11, 2015 by General Manager

I am sorry that you were not pleased with the location of the hotel but very happy that Adam took great care of you. Thanks for the review.

About the Holiday Inn Express San Antonio N-Riverwalk Area

Location 120 Camaron St., San Antonio, TX 78205

Property Features

Holiday Inn Express San Antonio N-Riverwalk Area offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Holiday Inn Express San Antonio N-Riverwalk Area also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee. Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 82 guestrooms or units
  • 5 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (16.2 km / 10.1 mi)
  • Train station: San Antonio Station (2.8 km / 1.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Express San Antonio N-Riverwalk Area offers 82 air-conditioned accommodations with video-game consoles and coffee/tea makers. Accommodations are furnished with double sofa beds. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17 per night
  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel San Antonio N-Riverwalk Area
  • Holiday Inn Express San Antonio N-Riverwalk Area
  • Holiday Inn Express San Antonio N-Riverwalk Area Hotel
  • Holiday Inn Express San Antonio N-Riverwalk Area Hotel
  • Holiday Inn Express N-Riverwalk Area Hotel
  • Holiday Inn Express N-Riverwalk Area
  • Hotel Holiday Inn Express San Antonio N-Riverwalk Area
  • Holiday Inn Express San Antonio N-Riverwalk Area San Antonio
  • Holiday Inn Express San Antonio N Riverwalk Area
  • Express N Riverwalk Area

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.