Heart of San Antonio
Within a 10-minute walk of this Downtown San Antonio hotel, you'll find Market Square and River Walk. Also, San Antonio Majestic Theater is within half a mile (1 km) and Alamo is within 2 miles (3 km).
This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and free buffet breakfast each morning.
Free Internet, sofa beds
Featuring conveniences like sofa beds and refrigerators, the 82 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Microwaves, coffee/tea makers, and free weekday newspapers are also available.
Jan 26, 2020 by Rico Gomez
Dear Anonymous, Thank you for taking the time to share your experience at our hotel with us. We are constantly looking for ways to improve our customer experience. I will take your feedback and share with the departments in our hotel so that we can learn from your experience and find ways to improve. Best, Rico Gomez General Manager
Nov 17, 2019 by Rico Gomez
Dear Anonymous, Thank you for your feedback. We apologize for the inconvenience caused by the downtown construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We also recognize there is construction going on around the hotel, the city is trying to improve the streets around the downtown area to make it more pleasant for our visitors to walk and or drive in the downtown area. We will review our website to make sure our renovation and area construction are still listed so that our guests are informed. Again, thank you for your comments and your loyalty to IHG. Sincerely, Rico G. General Manager
Oct 4, 2019 by Rico Gomez
Dear Anonymous I am pleased to hear of your great experience at out hotel! I will share your compliments with the departments in our hotel so we can celebrate our success. We look forward to serving you again in the future. Best, Rico Gomez General Manager
Mar 30, 2019 by Janice-GSM
I apologize the view of your room was our renovation rubbish. We are striving to improve our hotel for our guests. I have addressed your concerns with our staff. I have shared your feedback with our breakfast staff. Thank you for staying with us.
Oct 29, 2018 by Sam G.
We are pleased to see that you enjoyed your visit with us by the rating you posted, we thank you for taking the time to review our hotel. We hope that if your travels bring you back to San Antonio you will visit us again.
Jan 14, 2018 by Janice Flores,GSM
Always great to know when our guests have a welcoming experience. Where you were able to adventure out into our beautiful riverwalk. Thank you for choosing us for your stay.
Aug 22, 2016 by General Manager
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, A. Julian M. General Manager
Aug 22, 2016 by GM
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, A. Julian M. General Manager
Dec 21, 2015 by GM
I hope you are well rested now from the marathon. I am happy that you enjoyed the breakfast bags we provided.
Nov 5, 2015 by GM
Thanks for staying with us. We appreciate your feedback.
Holiday Inn Express San Antonio N-Riverwalk Area, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Holiday Inn Express San Antonio N-Riverwalk Area, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this San Antonio hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Valet parking (surcharge)
Holiday Inn Express San Antonio N-Riverwalk Area, an IHG Hotel offers 82 accommodations with video-game consoles and safes. Accommodations are furnished with double sofa beds. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.