"Upon arrival to room everything seemed fine. There was a number of flyers for local restaurants, in my room, that delivered. When i called for a deli ... " More
Downtown San Antonio stay
Within a 15-minute walk of this Downtown San Antonio hotel, you'll find River Walk and Alamo. Alamodome and San Antonio Zoo and Aquarium are also within 3 miles (5 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and airport shuttle. Enjoy the gym and perks like free self parking.
Mar 28, 2020 by Wendy
Thank you for taking the time to leave us your feedback on your stay with us. We apologize for the issues you had with your A/C throughout your stay, our engineers will be notified about the unit in your room.
Mar 28, 2020 by Wendy
Thank you for taking the time to leave us your review.
Mar 29, 2020 by Wendy
Thank you for giving us your feedback of how you experienced your stay with us. These issues such as staffing and the guest experience you had will certainly be addressed with the Managers of the hotel to ensure we are doing our absolute best at all times to give all guests the excellent customer service we strive for.
Mar 28, 2020 by Wendy
Thank you Carol for taking the time to leave us your feedback on your stay with us. We are glad to hear that our staff was able to make your stay enjoyable, hope to see you again soon.
Jan 7, 2020 by Wendy
We appreciate your honest review of how you stay was with us. I sincerely apologize for the lack of professionalism that the cafe attendant had when you were at the counter, I will look into this and ensure this never happens again.
Dec 20, 2019 by Wendy
We appreciate you taking the time to give us your honest review of hotel during your stay with us. We will work on ensuring that all sites have our $29+tax parking price for Valet or Self-parking listed. We apologize that we fell short in with the condition of your room and for the issues you experienced at our food outlets. Your comments will be shared with our staff in order to make sure this issues do not occur again.
Nov 26, 2019 by Pbazan
Thank you for your feedback and we will address these concerns with our staff.
Nov 12, 2019 by Wendy
Thank you for taking the time to give us your feedback.
Nov 12, 2019 by Wendy
Thank you for your review.
Oct 22, 2019 by Lupe
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thank you for letting us know.
El Tropicano Riverwalk Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. You'll find a 24-hour business center on site. Event space at this hotel measures 37000 square feet (3437 square meters) and includes conference space. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly El Tropicano Riverwalk Hotel. Self parking is free.
Available in all rooms: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
El Tropicano Riverwalk Hotel offers 306 accommodations with hair dryers and irons/ironing boards. Televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Mangos - This buffet restaurant serves breakfast only.
Recreational amenities at the hotel include an outdoor pool and a health club.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
