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4.3 out of 5

"Telephone calls were more important than customers standing in front of him waiting to check in. We were there before the phone call. Someone else sho ... " More

By a verified traveler on Fri 24 Jul 2020

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Hotel Description

3.5-star hotel near Grand Sierra Resort Casino

Heart of Reno

A stay at this Downtown Reno hotel places you steps from The Sands Casino and within a 5-minute walk of Riverwalk District. Truckee River and Wingfield Park are also within half a mile (1 km).

24-hour fitness

This hotel features a 24-hour gym and a seasonal outdoor pool. There's a spa tub on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Standard Condo, 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Condo, 1 Bedroom, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Condo, 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

WorldMark Reno ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for WorldMark Reno

Everyone (1) Family (2)
3 out of 5
Telephone calls were more important than customers standing in front of him waiting to check in. We were there before the phone call. Someone else should have taken the call or ask them to hold while you finish checking in your guests.

Posted by on Jul 24, 2020

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5 out of 5
All the amenities of home and more. I will certainly come back.

Posted by on Nov 20, 2019

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5 out of 5
The ease of checking in. And checking out. And the size of the room

Posted by on Jun 20, 2019

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Property Features

As a guest of WorldMark Reno, you'll find a seasonal outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. A computer station is on site and WiFi is available in public spaces for a fee. A vending machine, an arcade/game room, and multilingual staff are also featured at WorldMark Reno. This 3.5-star Reno hotel is smoke free.

  • 64 guestrooms or units
  • 9 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Game room or arcade
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Kitchen
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access

Available in some public areas: WiFi (surcharge)

Parking

Parking (limited spaces)

Transport

  • Train station: Reno Station (0.6 km / 0.4 mi)

Room Amenities

WorldMark Reno offers 64 accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers. This Reno hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to current COVID-19 restrictions, daily housekeeping service is not included in the room rate. Guests will be charged a daily housekeeping service fee unless they decline housekeeping service at check-in.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (2-device limit, rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per night (2-device limit, rates may vary)
  • Housekeeping fee: USD 112.00 per day, varies per unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WorldMark Reno Condo
  • WorldMark Reno Reno
  • WorldMark Reno Hotel
  • WorldMark Reno Hotel Reno

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8 AM to 10 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.