"Never judge a book by its cover. When we first drove up I was a little concerned because this hotel is in an older side of Reno. It looked a little sh ... " More

By a verified traveler on Tue 30 May 2017

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Hotel Description

Ramada Reno Hotel and Casino puts you in the heart of Reno, within a 20-minute stroll of popular places like National Bowling Stadium and National Automobile Museum. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and a casino.

All 281 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free local calls. Irons/ironing boards, desks, and free toiletries are also available.

The restaurant, Ashleys, is open for breakfast and dinner. 8635 square feet (802 square meters) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a seasonal outdoor swimming pool, and laundry facilities. There's also free self parking, along with the convenience of a free airport shuttle.

With a stay at this 3-star Reno hotel, you'll be 2.4 km (1.5 mi) from Nevada Museum of Art and 2.9 km (1.8 mi) from Fleischmann Planetarium and Science Center.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ramada Reno Hotel and Casino ratings based on 71 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0
3 out of 5

Ramada in Reno

Pros: The best thing about this hotel was the staff.
Cons: The rooms seemed dingy and not well maintained.
Hotel staff was extremely helpful and pleasant. I was disappointed in the restaurant. One person was tending the bar and the restaurant. The rooms seemed worn and not well maintained. Would not recommend this to others.

Posted by on Jul 24, 2017

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Comment from Hotel Management

Aug 5, 2017 by Jamie W.

We are so delighted to hear that you found the staff to be pleasant and helpful! Thank you for also taking time to let us know how we may improve. We are happy to say we have several projects beginning in the near future.

4 out of 5

Never judge a book by its cover

Never judge a book by its cover. When we first drove up I was a little concerned because this hotel is in an older side of Reno. It looked a little shabby. It wasn't On the strip either. But when we checked in the staff was very friendly and our room was awesome! It was clean the beds were comfortable. Pool was off to the side of the hotel and it was beautiful ...super clean and Big. My son had a great time. When we were ready to go downtown and I asked for directions, I was told they had a shuttle bus that dropped off in two locations right on the strip. It was fantastic ! Really didn't have to drive it all ...I had my personal shuttle to drop us off and pick us up downtown whenever we wanted all day! We ate breakfast at the restaurant in the hotel every morning and their steak and eggs were the best! Better than the Denny's down the street! Within a few days we knew the staff members by their first name and it felt like being at home about having to clean up after myself. It was a wonderful experience and I will definitely go back!

Posted by on May 30, 2017

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3 out of 5
Pros: room
Cons: exterior and parking lot are dangerous
Location: not much
The hotel is OK but the casino and cafe are terrible

Posted by on May 8, 2017

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Comment from Hotel Management

Jun 11, 2017 by Jamie W.

Thank you so much for your feedback.

1 out of 5

terrible stay!

The room condition was terrible. From the leaky bathtub faucet, fading paint on doors to the uncomfortable bed, my whole stay was a nightmare. Throw in being able to hear both rooms on either side of me toilets flush all night long, I got no rest.

Posted by , from B on May 1, 2017

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Comment from Hotel Management

Jun 11, 2017 by Jamie W.

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5

Keep looking

I didn't take photos like I should have but the wallpaper was ripped in some places, there were marks on the walls, blood on the drapes, and hairs on the pillow. The fact that I even kept my family there for a night is only because we had our dogs with us and couldn't afford to change hotels at that point. Please, do yourself a favor and look elsewhere for a room. The staff were the only good part of the hotel.

Posted by on Mar 4, 2017

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Comment from Hotel Management

Mar 18, 2017 by Jamie W.

Thank you for taking time to recognize our friendly staff. We apologize for falling short on your pet friendly stay. We hope you will give us a chance to exceed your expectations on a future stay.

1 out of 5

Casino was terrible. Dirty. Hypodermic needles

Would never go there again. Was nervous going out of room, because of the riff raff around the hotel.

Posted by on Feb 23, 2017

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Comment from Hotel Management

Mar 3, 2017 by Jamie W.

Thank you for your feedback. We hold guest security of the highest priority, and strive to make every visit memorable. We hope to have you back to change your mind.

3 out of 5

Decent hotel. Staff was great.

The building is older. The attached casino was pretty scary. But the hotel staff was great and the room was acceptable for my need at that time.

Posted by on Jan 16, 2017

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Comment from Hotel Management

Jan 19, 2017 by Jamie W.

JustATurnaround, Thank you much for recognizing our friendly staff. We hope to have you back the next time you are in the Reno area.

1 out of 5

Toilit leaked. Hot water suc tvs old elevatorbrokn

Pitiful ramada Elevator broke toilit leaked no hot water smoke smell way to stronge dinning room sucked

Posted by on Dec 15, 2016

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Comment from Hotel Management

Dec 21, 2016 by Jamie

Thank you for your most recent stay. We are very sorry to hear it was anything short of enjoyable. We have noted all your points and will address them with the appropriate departments for immediate attention.

3 out of 5

Friendly Staff

Thanks to the staff our stay was very convenient and pleasant. We did not enjoy the casino as it was very smoke filled.

Posted by on Dec 5, 2016

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Comment from Hotel Management

Dec 8, 2016 by Jamie

We are pleased to hear you found the staff accommodating to your needs during your recent stay. We also appreciate the feedback on the casino and will share with the team. Thank you for your feedback.

4 out of 5

Great price!

We spent our 15th Anniversary there and let me start of by saying that we were very please on our stay. Everything was very convenient to the 24 hour diner, 2 open bars, card tables with a very good selection of slots and location. Love the price so this will be my first recommendation to my family and friends. Couple things that we were displeased with was the no gym access, no rooftop view access nor pool access. Other than that very pleased z

Posted by , from Merced, Ca on Dec 5, 2016

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Comment from Hotel Management

Dec 8, 2016 by Jamie

Thank you for choosing us for your anniversary stay. We are glad to hear you enjoyed your overall staff and look forward to the next. We understand access to the rooftop would be a great bonus but for safety reason we cannot. The pool is out doors so unfortunately is seasonal we hope to have you back to give it a try in the warmer months.

About the Ramada Reno Hotel and Casino

Location 1000 E 6th Street, Reno, NV 89512

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and meeting rooms are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8635 square feet (802 square meters) and includes conference space. A casino, a seasonal outdoor pool, and multilingual staff are also featured at the business-friendly Ramada Reno Hotel and Casino. A roundtrip airport shuttle during limited hours and an area shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 3-star Reno hotel.

  • 1 building
  • 281 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 bars or lounges
  • 6 conference rooms
  • 8635 sq ft of conference space
  • 802 sq m of conference space
  • Casino
  • Business center (24 hours)
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Reno, NV (RNO-Reno-Tahoe Intl.) (6.5 km / 4.1 mi)
  • Train station: Reno Station (1.9 km / 1.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Ramada Reno Hotel and Casino offers 281 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Reno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Ashleys - This restaurant serves breakfast and dinner.

Casino Diner - Onsite diner. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for USD 0.00 per night.

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This hotel will place an authorization at check-in for a deposit equal to the full cost of stay and USD25 daily for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 10 per person (approximately)
  • Pet fee: USD 15 per pet, per night
  • Crib (infant bed) fee: USD 0.00 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel & Casino
  • Ramada Reno
  • Ramada Reno Hotel & Casino
  • Reno Ramada
  • Ramada Reno Hotel Reno
  • Ramada Reno Hotel Casino
  • Ramada Hotel Casino
  • Ramada Reno Casino
  • Ramada Casino

You should know

  • Ramada Reno Hotel and Casino offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.