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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Hotel near Reno-Sparks Convention Center in Reno

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Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Property preview
Business center
Meeting facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet friendly

Explore the area

View in a map
1981 Terminal Way, Reno, NV, 89502
  • Place, Grand Sierra Resort Casino
    ‪2 min drive‬
  • Place, Truckee River
    ‪2 min drive‬
  • Place, Peppermill
    ‪4 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(127 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Reno

City center stay.Your stay at this Reno/Tahoe Airport hotel places you within 3 miles (5 km) of Reno-Sparks Convention Center and National Automobile Museum. Nevada Museum of Art and National Bowling Stadium are also within 3 miles (5 km).

What's nearby

  • Grand Sierra Resort Casino - 2 min drive - 1.8 miles
  • Truckee River - 2 min drive - 1.2 miles
  • Cinemark Century Park Lane 16 - 3 min drive - 1.6 miles
  • Renown Children's Hospital - 4 min drive - 2.5 miles
  • Peppermill - 4 min drive - 2.3 miles

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 2 min drive

Restaurants

  • ‪Reno Draft House - ‬12 min walk
  • ‪Timber Ridge - ‬7 min walk
  • ‪Denny's - ‬11 min walk
  • ‪Jack in the Box - ‬17 min walk
  • ‪Mountain House Diner - ‬7 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel near Reno-Sparks Convention Center in Reno
SureStay Plus Hotel by Best Western Reno Airport offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 4400 square feet (409 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Reno Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Reno hotel is smoke free.

  • 265 guestrooms or units
  • 3 levels
  • 4400 sq ft of conference space
  • 409 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Reno hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 12.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

How close is SureStay Plus Hotel by Best Western Reno Airport to the airport?

SureStay Plus Hotel by Best Western Reno Airport is 0.9 mi (2-min drive) away from the Reno Tahoe Intl. Airport (RNO) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western Reno Airport?

As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Reno Airport on Dec 1, 2025 start from $84.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Reno Airport have an airport shuttle?

SureStay Plus Hotel by Best Western Reno Airport offers a free airport shuttle, available 24 hours a day, on request.

Does SureStay Plus Hotel by Best Western Reno Airport offer free breakfast?

SureStay Plus Hotel by Best Western Reno Airport does not offer free breakfast.

Is there a casino at SureStay Plus Hotel by Best Western Reno Airport?

No, there is no casino at this hotel, but Grand Sierra Resort Casino (3-min drive) and Baldini's Sports Casino (3-min drive) are nearby.

What time is check-in at SureStay Plus Hotel by Best Western Reno Airport?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at SureStay Plus Hotel by Best Western Reno Airport?

This hotel offers free self parking. Extended parking is available for USD 12.00 per day.

Does SureStay Plus Hotel by Best Western Reno Airport have a pool?

SureStay Plus Hotel by Best Western Reno Airport features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.The pool will be closed during the winter.

Does SureStay Plus Hotel by Best Western Reno Airport have a restaurant?

SureStay Plus Hotel by Best Western Reno Airport is home to Plaza Court, which features American cuisine.

Does SureStay Plus Hotel by Best Western Reno Airport have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel by Best Western Reno Airport to downtown Reno?

SureStay Plus Hotel by Best Western Reno Airport is 2.4 mi away from Reno.

Reviews

SureStay Plus Hotel by Best Western Reno Airport Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 549 out of 1241 reviews
Rating 8 - Good. 357 out of 1241 reviews
Rating 6 - Okay. 192 out of 1241 reviews
Rating 4 - Poor. 86 out of 1241 reviews
Rating 2 - Terrible. 57 out of 1241 reviews

Reviews

8/10 Good

kathleen

Traveled with partner
Liked: Staff & service
We like to stay here due to convenience, easy parking, restaurant, close to shopping near airport and casinos... rooms are good size, Price is Fair. Property is "AGING"...could use a "REFRESHER". Our room (this Time)...reeked of Old cigarette smoke...Carpet probably Enhances that. I suggested "PAINT AND LINOLEUM FLOORING".
Stayed 2 nights in Oct 2025

10/10 Excellent

Martha, Susanville

Stayed 1 night in Jul 2025

2/10 Terrible

Corinne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I walked into my room and was instantly overwhelmed by the stench of cigarette smoke. The windows had clearly been left open in a half-hearted attempt to “air it out,” but the smell was unbearable. When I asked for a different room, I was told there were no other pet-friendly rooms available—yet I had to pay extra fees for my dogs, who are far cleaner than the last guest. The odor gave me a pounding headache, and all of my belongings now reek of smoke. The fact that management would knowingly assign such a disgusting room, charge additional fees, and then refuse to offer a solution is nothing short of outrageous
Stayed 1 night in Oct 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. I did however, one night, have a cockroach crawling on my arm. I couldn't sleep well after. No sigtings any other night.
Stayed 6 nights in Sep 2025

4/10 Poor

Mary

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled of stale smoke, mattress was OLD, no wifi connection, carpets were dirty
Stayed 4 nights in Sep 2025

4/10 Poor

Mary

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled of stale smoke, carpets were dirty, no wifi even though you get a code, it wouldn’t connect.
Stayed 4 nights in Sep 2025

10/10 Excellent

John, MANDEVILLE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and close to the airport. I stay here every year.
Stayed 1 night in Aug 2025

2/10 Terrible

Arthur

Liked: Cleanliness
Disliked: Property conditions & facilities
Loud and no quietness.. probably the worst place I've ever stayed at when it came to quietness, but the front desk was very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Wesley

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Stan

Disliked: Property conditions & facilities
Got the job done... room near the airport. That is all
Stayed 1 night in Aug 2025

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Parents enjoyed there stay, they found it quiet, clean and had a great check in experience!
Stayed 3 nights in Aug 2025

10/10 Excellent

Juston

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Aug 2025

4/10 Poor

KIMBERLY, Woodsde

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The internet was not working. Front claimed it worked better in certain rooms but refused to move me to one.
Stayed 1 night in Aug 2025

6/10 Okay

Michelle, Rapid City

Liked: Cleanliness
On my first night in the room the cable television didn’t work. I called the front desk and was told a maintenance man would come take a look at it. After 40 minutes of waiting I called back down to the desk and was told he had come to my room and knocked but no one answered. That wasn’t true. I had been waiting the entire time. The desk woman wasn’t helpful and didn’t offer any other means of help.
Stayed 2 nights in Aug 2025

10/10 Excellent

Theda

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always good
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site restaurant options for meals. Outdoor pool - would be nice if there was a jot tub, too. People above us were easy to hear walking around— not so great. Staff took care of all needs.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying there.
Stayed 1 night in Aug 2025

4/10 Poor

Debbie

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the staff was great. If you like Indian food it was fantastic. The best was super hard, the furniture was beat the TV didn't work. the pillows were awful. that being said it is right across the street from the airport and they will pick you up on their very old dirty shuttle van . I will eat here again but not stay here . Not nice at all. worried i would get bed bugs all night
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Amenities
It’s just across from the airport. Which is perfect for our 5:20 am flight!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service

One night stay

I was a bit disappointed that the room reeked of smoke and it was supposed to be non-smoking. We had to open the windows and turn on the air conditioning. We did eat at the restaurant and it was very good.
Stayed 1 night in Aug 2025