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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
4-star beachfront property near Playa Bucerias

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Deluxe Ocean View Doble | View from room
Buffet
Junior Suite Pool view Doble | View from room
Shower, hair dryer, towels, soap

Reviews

7.6

Good

Popular amenities

  • All inclusive
    All inclusiveAll inclusive
  • Bar
    BarBar
  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa

Explore the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
  • Popular LocationFlamingos Golf Club2 min drive
  • Popular LocationNuevo Vallarta Beach6 min drive
  • Popular LocationPlaya Bucerias8 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)18 min drive

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About the neighborhood

Nuevo Vallarta

Beachfront retreat .You'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach with a stay at this Nuevo Vallarta property. Playa Bucerias and Flamingos Golf Club are also within 2 miles (3 km).

What's nearby

  • Flamingos Golf Club - 2 min drive
  • El Tigre Golf at Paradise Village - 6 min drive
  • Nuevo Vallarta Beach - 6 min drive
  • Playa Bucerias - 8 min drive
  • Nayar Vidanta Golf - 8 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪O International Buffet - ‬3 min walk
  • Restaurant Flamingos
  • ‪Samba Vallarta by Emporio Hotel - ‬14 min walk

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star beachfront property near Playa Bucerias
Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

There are 8 meeting rooms available. A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Krystal Grand Nuevo Vallarta – All Inclusive. Free self parking is available.

This 4-star Nuevo Vallarta property is smoke free.

  • 480 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Nuevo Vallarta – All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

Children are not allowed in the infinity pool.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

How close is Krystal Grand Nuevo Vallarta – All Inclusive to the airport?

Krystal Grand Nuevo Vallarta – All Inclusive is 9.8 mi (19-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Grand Nuevo Vallarta – All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Krystal Grand Nuevo Vallarta – All Inclusive on Aug 6, 2024 start from $267.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Grand Nuevo Vallarta – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Krystal Grand Nuevo Vallarta – All Inclusive.

How close is Krystal Grand Nuevo Vallarta – All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Krystal Grand Nuevo Vallarta – All Inclusive offer free breakfast?

Krystal Grand Nuevo Vallarta – All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Krystal Grand Nuevo Vallarta – All Inclusive?

No, there is no casino at this property, but Winclub Casino Platinum (15-min drive) and Vallarta Casino (16-min drive) are nearby.

What time is check-in at Krystal Grand Nuevo Vallarta – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Krystal Grand Nuevo Vallarta – All Inclusive?

This property offers free self parking.

Does Krystal Grand Nuevo Vallarta – All Inclusive have a pool?

Krystal Grand Nuevo Vallarta – All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Krystal Grand Nuevo Vallarta – All Inclusive have a restaurant?

Krystal Grand Nuevo Vallarta – All Inclusive is home to Hacienda El Mortero, which features Mexican cuisine.

Does Krystal Grand Nuevo Vallarta – All Inclusive have a spa?

This property has a spa, which features body treatments, aromatherapy, and mani/pedis.

How close is Krystal Grand Nuevo Vallarta – All Inclusive to downtown Nuevo Vallarta?

Krystal Grand Nuevo Vallarta – All Inclusive is 3.4 mi away from Nuevo Vallarta.

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 324 out of 825 reviews" "
Rating 8 - Good. 201 out of 825 reviews" "
Rating 6 - Okay. 142 out of 825 reviews" "
Rating 4 - Poor. 82 out of 825 reviews" "
Rating 2 - Terrible. 76 out of 825 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

6/10 Okay

Graciela, Hawthorne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and the stay were great. Main issue was the WiFi and no cell service We had to go to the pool or beach area to get service. This was a daily issue my daughter and niece kept in going to lobby and they kept telling them they would have to reset the modem and then a few minutes later it would go down again.
Stayed 7 nights in Jun 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Silvia

Traveled with partner
Check in was perfect I fell so important
Stayed 7 nights in Apr 2024

4/10 Poor

RAKESHNI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Taryn-Lea Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, easy to communicate with and provided great service
Stayed 7 nights in Apr 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

10/10 Excellent

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. The resort was clean, friendly staff, and beautiful! It was a great place to stay! The adult area was quiet, and relaxing. This was the perfect place to spent our anniversary!
Stayed 1 night in Apr 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Diego

Stayed 3 nights in Jan 2024

8/10 Good

Julene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for families and couples. Good food. Great beach access.
Stayed 2 nights in Apr 2024

4/10 Poor

Anil

Stayed 4 nights in Apr 2024

8/10 Good

Reagan

Traveled with family
Liked: Cleanliness, staff & service
Pros: Location - beach is nice; walking distance to Bucerias Pools - variety Altitude perks - if you book with Expedia you check in at Altitude and get access to that room as well as pre book all your a la cartes. Room view - the main hotel has stunning views of the entire property. Hot showers - every time Felt safe on resort and off Friendly staff (adult pool bartenders and waiters were awesome) Clean resort - they are ALWAYS cleaning and doing some sort of maintenance to keep the resort up Nighttime shows - very good, especially MJ and the Fire Show Beach access Matched reviews; got what we paid for Cleaned rooms everyday Stock mini fridge daily Cons (and they aren't issues that would prevent us from returning to Krystal Grand) Not enough sun chairs with umbrellas and in adult pool; people would reserve them so early and not be there for hours A La Carte Restaurants - not that great Beds awful - double beds and wouldn't use the sofa bed for our son as it was not well kept. No boiling water for tea - I drink tea and not once did I find hot boiling water No ice cream, popsicle or gelato for kids Not enough seats for entertainment - no specific area except in pool court yard No evening atmosphere - no where to sit/cards/visiting; lack of seating in lobby or anywhere else after supper to have drinks or play cards, etc. Sky Bar - needs an update and to be more inviting Game room restrictions - 14 year old couldn't sign out a ball without an adult
Stayed 7 nights in Apr 2024

6/10 Okay

Kara

Traveled with group
While this resort did have a nice adults only pool & the ground were kept up well…we really did not enjoy the food, entertainment, or overall vibe of staff interactions. We did find certain bartenders who were great so I would like to credit those who at least smiled. My previous resort stays in Mexico all felt very welcoming. However this time the person checking us in was on her phone the entire time, no welcome drink, and almost no explanation of the grounds of the establishment. Buffet food was very mediocre. The first day we felt concerted the food had been left out for a long period of time or reheated. Unfortunately one of the people in our group got very sick from dinner on our last night from one of the restaurants. We did have a fun experience overall, but would probably spend a bit more next time to stay in a better location. Some positives: If you book through Expedia, you were able to make dinner reservations for the following day while others have to wait in line day-of to make reservations. The pool was great and the swim up pool bar was inviting. The rooftop bar was a great late night spot for drinks and socialization—it did however smell?
Stayed 3 nights in Apr 2024

8/10 Good

Zaira

Traveled with family
Liked: Staff & service
Thanks to all the staff for making our vacation a happy one!
Stayed 8 nights in Apr 2024

10/10 Excellent

Mireille, Chatsworth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit crowded for a Sunday but the hotel was beautiful in a great location
Stayed 1 night in Apr 2024

8/10 Good

Kadian Monique

Stayed 5 nights in Mar 2024

2/10 Terrible

Virginia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels are dingy and they stink, shower had constant leak , safe was corroded and needed a battery that took almost an hour to get, the property overall is NOT what it used to be back in 2019 or before , the place is run down . Service is bad and no one really cares much to give on time service. Waiters are few and only one server at the beach . I will never go back !
Stayed 4 nights in Apr 2024

8/10 Good

Belen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice resort. Would be better if there was an airport shuttle. Also not a lot to do around the property if you want to do this ga off resort. Otherwise nice vacation.
Stayed 4 nights in Apr 2024

6/10 Okay

yakeia

Traveled with family
Liked: Cleanliness, property conditions & facilities
My room looked nothing like the pics. I would rate it 2/5. Dining is horrible. They need a better process for making reservations. Getting in line at 6am and concierge doesn’t get to the desk at 8am and still not able to get a reservation is INSANE! Staff was friendly. They will try and get you to attend a timeshare presentation for 90 mins for a free couples massage. We didn’t travel all the way to Mexico to be pressured into buying a timeshare so we declined each time we were approached. Overall rating 3/5 (and that’s me being very generous with the 3). The property itself is beautiful, but I wouldn’t stay here again nor recommend.
Stayed 4 nights in Mar 2024

6/10 Okay

Stanley C

Traveled with family
Liked: Cleanliness
Spent seven days and had a great time. The service at the lobby and front desk was different. Once we figured out to go through the PV Room (1st floor) for all our needs including our dinner reservations things went much smoother. The adult pool was BEAUTIFUL but plan on being at the pool no later than 8 am if you want a chair. It was frustrating to have chairs with towels on them set empty all day. It’s clearly posted that chairs cant be reserved for more than 30 or 45 minutes but not at all enforced.
Stayed 7 nights in Mar 2024

2/10 Terrible

Janeille

Disliked: Staff & service
In 2024 there is no internet in the rooms. This is really unfortunate. I cannot recommend this hotel at all.

6/10 Okay

VANESSA

Stayed 6 nights in Apr 2024