"Amazing, attentive staff. Beautiful property. Highly recommend! " More
Within 2 miles (3 km) of this Nuevo Vallarta property, you'll find Nuevo Vallarta Beach and Playa Bucerias. Flamingos Golf Club and Los Arroyos Verdes are also within 3 miles (5 km).
A full-service spa, 4 restaurants, and 3 outdoor pools are all featured at this smoke-free property. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like buffet breakfast and free self parking.
Dec 3, 2022 by E-Concierge.
Dear Aleksandra J,Thanks for sharing your comments.We are delighted to know that you enjoyed your vacation with us and that you return home relaxed and happy thanks to the excellent service and attention that our staff has given you. For all our staff it will be a pleasure to receive you again in the near future.Kind Regards,
Feb 21, 2022 by e-concierge
Dear Darius Rostam, Receive a cordial greeting from the Krystal Grand Nuevo Vallarta family, we thank you for sharing your comments. We are delighted to know that you enjoyed your vacation with us and return home relaxed and happy thanks to the excellent service and attention that our staff has provided. For all our staff it will be a pleasure to welcome you again in the near future. Kind regards,
Jan 21, 2021 by eConcierge
Dear guest, We appreciate you have taken the time to write a review about your stay with us. Our guest’s feedback is truly appreciated in our constant commitment to improving our service levels. We are sad to know that we did not meet your expectations with the quality of the service provided by us. I’ve shared your comments with our managers to improve in our opportunity areas. We hope to have the opportunity to host you in a near future to show you our improvements. Sincerely, Nancy Guerrero
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Krystal Grand Nuevo Vallarta – All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi. There are 8 meeting rooms available. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Krystal Grand Nuevo Vallarta – All Inclusive. Free self parking is available. This 4-star Nuevo Vallarta property is smoke free.
Available in some public areas: Free WiFi
Free self parking
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. LED televisions are featured in guestrooms. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Eternity has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.