Krystal Grand Nuevo Vallarta – All Inclusive

4-star beachfront property near Playa Bucerías

Choose dates to view prices

Where to?

Dates

May 2026

June 2026

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Free minibar, in-room safe, blackout drapes, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
All inclusive
Parking included
Restaurant

Explore the area

BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732

Place, Flamingos Golf Club
‪5 min drive‬
Place, Nuevo Vallarta Beach
‪6 min drive‬
Place, Playa Bucerías
‪12 min drive‬
Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪29 min drive‬

Room options

A hotel room with a large bed, a wooden headboard, a nightstand with a vase, a sofa, and a large window with a view of buildings.

Standard Queen Bed

301 sq ft
1 bedroom
Sleeps 2
1 Queen Bed

Deluxe Tropical View Doble

Very good

Garden view
366 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Deluxe Tropical View King

Very good

Garden view
366 sq ft
1 bedroom
Sleeps 3
1 King Bed

Deluxe Ocean View Doble

Very good

Ocean view
366 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Pool view Doble

Very good

431 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Ocean View Doble

Very good

Ocean view
431 sq ft
1 bedroom
Sleeps 4
2 Double Beds

A hotel room with a bed, a desk, a TV, and a balcony with a view of the ocean.

Junior Suite Ocean Front King

Very good

Bay view
592 sq ft
1 bedroom
Sleeps 3
1 King Bed

Altitude Club Junior Suite Swim Out King

Wonderful

431 sq ft
1 bedroom
Sleeps 3
1 King Bed

Altitude Club Junior Suite Swim Out Doble

Excellent

431 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Altitude Club Junior Suite Ocean View Doble

Good

Ocean view
431 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Double Suite Superior with Sea View

Sea view
430 sq ft
Sleeps 4
Free WiFi

Room Standard

301 sq ft
Sleeps 2
Free WiFi

Double Suite Classic with Pool View

430 sq ft
Sleeps 4
Free WiFi

Double Suite Junior with Sea View

Very good

Sea view
430 sq ft
Sleeps 4
Free WiFi

Double Room Deluxe with Garden View

Garden view
365 sq ft
Sleeps 4
Free WiFi

Double Room Deluxe with Sea View

Sea view
365 sq ft
Sleeps 4
Free WiFi

Double Suite Premium with Pool View

430 sq ft
Sleeps 4
Free WiFi

Family Room

Good

Garden view
366 sq ft
1 bedroom
Sleeps 5
1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

About the neighborhood

Nuevo Nayarit

Beachfront retreat .You'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach with a stay here. Playa Bucerías and Flamingos Golf Club are also within 2 miles (3 km).

What's nearby

Flamingos Golf Club - 5 min drive - 1.7 miles
Nuevo Vallarta Beach - 6 min drive - 1.9 miles
Playa Bucerías - 12 min drive - 2.9 miles
VidantaWorld - 21 min drive - 7.4 miles
Nayar Vidanta Golf - 23 min drive - 6.9 miles

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

‪Bar Flamingos - ‬18 min walk
‪Restaurante Piccolo - ‬16 min walk
‪Riu Palace Piano Bar - ‬1 min walk
‪Reflect Krystal Sky Bar - ‬1 min walk
‪Don Rafael - ‬19 min walk

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star beachfront property near Playa Bucerías

Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

There are 8 meeting rooms available. A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Krystal Grand Nuevo Vallarta – All Inclusive. Free self parking is available.

This 4-star Nuevo Nayarit property is smoke free.

480 guestrooms or units

4 dining venues

5 bars or lounges

Buffet breakfast (free)

Deli

Kid's club (free)

Childcare (surcharge)

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference center

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Terrace

Garden

Beauty salon

Bellhop

Elevator

No smoking on site

Bar on the beach

Coffee shop

Bar by the pool

Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with free minibar items and laptop-compatible safes. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Pool
Breakfast included
All inclusive
Spa

Property amenities

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Free children's club
High chair
In-room babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transportation

Free covered self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
4 restaurants
5 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
Snack bar/deli

Things to do

18-hole adjacent golf course
3 outdoor pools
Arcade/game room
Archery
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Gym
Playground
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (35 inch wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Room amenities

Entertainment

50-inch LED TV with cable channels
MP3 dock

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Food and drink

24-hour room service
Free stocked minibar
Tea bags/instant coffee

Air conditioning
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Krystal Grand Nuevo Vallarta – All Inclusive

Children and extra beds

Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

How close is Krystal Grand Nuevo Vallarta – All Inclusive to the airport?

Krystal Grand Nuevo Vallarta – All Inclusive is 9.9 mi (26-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Grand Nuevo Vallarta – All Inclusive?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Nuevo Vallarta – All Inclusive on Jun 1, 2026 start from $308, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Grand Nuevo Vallarta – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Krystal Grand Nuevo Vallarta – All Inclusive.

How close is Krystal Grand Nuevo Vallarta – All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Krystal Grand Nuevo Vallarta – All Inclusive offer free breakfast?

Krystal Grand Nuevo Vallarta – All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Krystal Grand Nuevo Vallarta – All Inclusive?

No, there is no casino at this property, but Winclub Casino Platinum (17-min drive) and Vallarta Casino (18-min drive) are nearby.

What time is check-in at Krystal Grand Nuevo Vallarta – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Krystal Grand Nuevo Vallarta – All Inclusive?

This property offers free self parking.

Does Krystal Grand Nuevo Vallarta – All Inclusive have a pool?

Krystal Grand Nuevo Vallarta – All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Krystal Grand Nuevo Vallarta – All Inclusive have a restaurant?

Krystal Grand Nuevo Vallarta – All Inclusive is home to Hacienda El Mortero, which features Mexican cuisine.

Does Krystal Grand Nuevo Vallarta – All Inclusive have a spa?

This property has a spa, which features body treatments, aromatherapy, and mani/pedis.

How close is Krystal Grand Nuevo Vallarta – All Inclusive to downtown Nuevo Nayarit?

Krystal Grand Nuevo Vallarta – All Inclusive is 3.5 mi away from Nuevo Nayarit.

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8/10 Good

suzanne

Traveled with group

Feb 1, 2026

Liked: Cleanliness, property conditions & facilities

Staff were courteous, room was clean. Entertainment in the evening was lacking, sitting areas in evening were lacking, no atmosphere in sports bar or sky bar Food was good in restaurants. Chair game was terrible, no chairs available from 7am

Stayed 7 nights in Jan 2026

2/10 Terrible

James Michael

Traveled with partner

Feb 1, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Our first room was dirty, the 2nd room. Once we got in ther was better but no A/C and your check in desk that felt like your go in to the dungeon and not like everyone else does. At this point i will never go back to that place or use expedia every again

Stayed 5 nights in Jan 2026

8/10 Good

Brittany

Traveled with partner

Jan 31, 2026

Liked: Amenities

This is our first time staying at this Krystal Grand. We really enjoyed the adults pool, and the all ages pool was very nice as well. Service poolside was fantastic. All staff were friendly, remembered our names, etc. We really appreciate the care the staff and entertainment team took. The infinity pool was a great touch, having a view of the ocean all day was amazing. The beaches in Nuevo were much better quality sand than PV. There were vendors that would approach but were respectful. Our room was okay, I would rate this 3/5. Our bed was very firm and we asked for additional pillows which they were happy to provide. Our bathroom needed some maintenance but all minor issues. When we spoke to the front desk they were going to look into it. When we arrived, we got upgrade from a double to a king. And pushed to the tenth floor which was fantastic views. I think this was the best part of our experience. The location of the resort is great - not far from PV, walking distance to Bucerías or a short cab, and Sayulita. Recommend this resort for sure. A few minor fixes such as maintenance or improved bed quality. But the location, pool, staff and the upgrade made this stay fantastic.

Stayed 7 nights in Jan 2026

8/10 Good

Ray

Traveled with family

Jan 30, 2026

Liked: Cleanliness, property conditions & facilities

Room was large and clean although a little dated. There is newer buildings on the resort. The food was good but not a lot of options in à la carte restaurants. One thing not to miss are the fish tacos at the snack bar by the adult pool!! They had top shelf liquor and brand name beer. Beach and pool chairs were “reserved” with towels, etc the night before usually

Stayed 14 nights in Jan 2026

6/10 Okay

Debra, Red Deer

Traveled with family

Jan 30, 2026

had to ask several times for facecloths and water and pop...would not give me club soda...I hate pepsi... theres no coke ..room way too far from adult pool and beach...room was only VERY basically cleaned ...biggest thing ... way too many people and not enough real estate to allow comfortable seating at adults only pool!!! People were putting their towels down and reserving loungers at 2:00 in the morning!! It was always the same people that had the premium chairs! I get it ....the early bird gets the worm... and this is a problem at almost all resorts .but when you're room is so far from pool its pretty hard to get a decent chair... I'm there on holidays...I don't wanna get up in the middle of the night to reserve a chair.... by the time I get back to my room I'm totally awake! At 2/3/4 in the morning!!!!!Also caught on camera was people going down and moving other peoples stuff after they claimed their chairs and security did nothing about it despite having surveillance video.... Music was WAY TOO LOUD!!! If you are sitting in pool area hopefully you have earplugs cause seriously it was rattling my brain!!!! I love music and the music that was played was very good but WAY to loud and they kept turning it up Some people are there for rest relaxation and quietness! All the food was very tastey... that was good ...Did get quite sick ... sure it was food bourne illness ....never had that before in Mexico.. but its bound happen with so many people....Anyway...keep working on it!

Stayed 13 nights in Jan 2026

8/10 Good

Eric

Jan 29, 2026

The food was awesome. The pools were nice and heated. Had a great time!

Stayed 9 nights in Dec 2025

6/10 Okay

Samantha

Traveled with partner

Jan 29, 2026

Liked: Cleanliness, property conditions & facilities

I really want to give the hotel 4 stars because the staff were amazing and they alone would have increased this rating. I don’t usually give feedback but if you are thinking about staying here there are a couple of things that should mentioned. The AC may need to be cleaned out as our room had a peculiar smell and I had problems with my sinuses, perhaps to do with this? There was no entertainment at night and if we went for dinner too early, it was one long night. There is no lounge area that accommodates many people. There is a sports bar however has little seating and the same goes for the Sky bar which is overrated. The lobby lounge has a very small bar and again hardly any seats available. If the price is right for you and you have a family, there did appear to be a great sized family pool and some entertainment during the day. The hotel is situated in a good location to jump in a taxi and head off to Puerto Vallarta for the day and has plenty of seating on the beach.

Stayed 10 nights in Jan 2026

10/10 Excellent

Robert

Traveled with family

Jan 28, 2026

Liked: Cleanliness

I didn’t love the cut-throat chair reservations at 6am, also the buffet was good but not good enough to make up for restaurant reservations to be booked out 48 hours, I did like that there were bars that stayed open late but the swimming pools closed way too early. I think they closed at like 7:00, they would try to make up for it with events that were wildly underwhelming. VERY LIMITED room service menu, it was like 5 items and a surcharge. The beach 5/5 stars, perfect sand, perfect surf, perfect weather, no riptide. There were several vendors but I like vendors, they had boogie boards to rent and tumblers for purchase, EVERYTHING you need and a bunch of stuff you don’t need too. Staff was friendly, drinks were good, if you put 100k into that roof bar you could get another star easy…

Stayed 7 nights in Dec 2025

8/10 Good

Linda

Jan 28, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff were very friendly, pools were nice, food was great, room was nice but the ac did not work properly. Hard to book decent à la carte Times and entertainment was ok.

Stayed 7 nights in Jan 2026

8/10 Good

Japinder

Jan 28, 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

John

Jan 28, 2026

Liked: Cleanliness, amenities, property conditions & facilities

It is a really nice resort. the food is very good, the room was very nice, staff were friendly and it’s right on the beach where you can walk for miles. Not a lot in the way of big entertainment-it’s very low key, but that suited us fine. If you are looking for a lot of nightlife, shops, etc, it’s better to stay closer to PV, but we really enjoyed the quiet. We walked into Bucerías on a nice path, rented bikes (extra cost but right on the property) and met a lot of nice people. We had the altitude club, building 4 9th floor. there are 4 rooms on that floor that have a solid wall on the balcony, so you can’t see the ocean when you are sitting. ( 4914, 4915 4916 for sure.) We asked to move, but they were full, so we saw the lovely view only when standing. they should get high stools, and that would make those rooms just as good. 10th floor is the best I think. Beds were comfortable. Housekeeping was inconsistent, one day they came in twice, the next not at all, but we didn’t need much and they had a lot of rooms to cover. Even though they were full, it never felt crowded anywhere and we always had a nice table. We really enjoyed our stay here, and were sad to leave!

Stayed 6 nights in Jan 2026

8/10 Good

Diane, Harrison

Jan 27, 2026

Upgrade room it was wonderful. And Expedia was a total surprise for us with the Vip ck in

Stayed 9 nights in Jan 2026

6/10 Okay

Karina

Traveled with family and small children

Jan 27, 2026

Liked: Cleanliness, property conditions & facilities

The room was clean, Oxxo was just walking distance from the property. Oscar and Fatima in the grill restaurant were amazing but we did encounter a very rude staff member at the Ayami restaurant -the hosts, we had a 9pm dinner reservation arrived at 9:06pm and we waited for someone to greet us and when she did she mentioned how we were late and can no longer seat us. My husband exchanged a few words with her and another staff member mentioned how there were plenty of tables available so it wasn’t a big deal. The host kept arguing back with the other staff member so we just left and ask for a table at the grill restaurant, which by the way it the host gave

Stayed 4 nights in Jan 2026

8/10 Good

Jay

Traveled with partner, Traveled with family

Jan 25, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The first room we were in had a problem with the draining of the sink. They attended to the problem and moved us to another room. I was impressed with the way they handled the issue. We were treated extremely well and I would recommend this resort. The buffet and restaurants were very good and the staff was attentive and kind. I would recommend this resort to family and friends.

Stayed 14 nights in Jan 2026

10/10 Excellent

Andrew

Traveled with family

Jan 25, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Had a great stay with our kids and their spouses for a family trip of 6 that they also enjoyed. Food was great both in the buffet and restaurants. Staff are always friendly and helpful. Pool is great with swim up bar and awesome bartenders. Beach is great with some shade provided with umbrellas. Just have to get up early to reserve a chair by the pool or the beach. This was the second trip for my wife and I and will be back again. Stayed in the Junior suite with ocean view. Highly recommend.

Stayed 7 nights in Jan 2026

10/10 Excellent

Ana E., Los Angeles

Traveled with family

Jan 23, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Love the stay and can’t wait to go back again!

Beautiful evenings with live entertainment.

Lots of horses for rent outside our hotel.

Stayed 5 nights in Dec 2025

6/10 Okay

June

Traveled with partner

Jan 23, 2026

Liked: Cleanliness

Room was good, comfortable beds, very clean. Staff mostly very pleasant and helpful. Although abundance of lounge chairs, very often none available owing to most people ‘ resrving them for extended periods but barely using them. As seniors ( one disabled) several days were obliged to sit on low benches.( pool area

Stayed 9 nights in Jan 2026

10/10 Excellent

Sharon Lynn

Jan 23, 2026

Liked: Cleanliness

Staff great. Pool was good with large sun ledge for small children. Nice variety of food at the buffet.

Stayed 5 nights in Jan 2026

6/10 Okay

Chris, Edmonton

Jan 23, 2026

Stayed 10 nights in Jan 2026

10/10 Excellent

Jessica

Jan 22, 2026

Stayed 3 nights in Jan 2026

6/10 Okay

Elizabeth

Traveled with family and small children

Jan 22, 2026

Disliked: Cleanliness

AC in our room did not work. The hallways and stairwells were very dirty and were only cleaned occasionally. The whole resort appeared to be very understaffed. The staff at Altitude were great but there was a definite language barrier with other staff.

Stayed 7 nights in Jan 2026

8/10 Good

Judith

Jan 21, 2026

Liked: Staff & service

The pool & restaurant staff were amazing. The food was great. The issue we had was not being able to get a chair by the adult pool ( or on the beachfront) . We were told no reservations for the lounge chairs. The pool concierges were great and found us chairs for 2 days and we found chairs for 3 days. So for 14 days we could only get chairs for 5 of those days. We paid a great dollar for two weeks and expected better treatment. If you say no lounge chair reservations, it should be enforced with a system in place to watch over this situation. It would alleviate a lot of the frustration.

Stayed 14 nights in Jan 2026

10/10 Excellent

Thomas

Traveled with family and small children, Traveled with partner

Jan 21, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We just did a week at Krystal Grand Nuevo Vallarta, and we loved it. Our group included my wife and our three kids (7-12), our friends: a couple with two kids (5-10), and my dad and his partner (both in their mid-70s). The resort layout, the food, the beach, the staff, and the price point are what will bring us back. Gold (Expedia) wristbands: My most significant takeaway after arriving was that because we booked through Expedia, we received gold wristbands, which got us (from what I can tell) the same practical benefits as Altitude members, despite that we had booked a basic family room. We got private check-in in the Altitude lounge (no lineup at front desk), 24/7 access to said lounge, and our luggage delivered/retrieved from the lobby to our rooms when we needed it. We also were able to get reservations at the a la carte restaurants for every night except the last one, which was fine with us. The staff were attentive, friendly, and had good English. Our room had a couple of minor issues that were remedied in short order. The shower drain needed to be unclogged, maintenance guy showed up in less than an hour. When we asked chairs for our ground floor patio, they were delivered quickly, as was a rollaway bed for our biggest kid. One room-related issue (which is a super minor one) was that we didn’t have a clothesline to dry wet swimsuits in the shower. In summary, we had an excellent trip at this resort, and we wish we could have stayed for longer. We will be back!

Stayed 6 nights in Jan 2026

8/10 Good

Linda

Traveled with family and small children

Jan 21, 2026

Disliked: Amenities

Our room was very nice, a little bit outdated, but it definitely needed some TLC. The fridge only had one setting “low” so nothing was ever very cold. I only let the cleaning staff in my room once because I wanted the floors swept and the bathroom cleaned, and all they did was make the beds and leave clean towels

Stayed 9 nights in Jan 2026

10/10 Excellent

Shawn

Traveled with family and small children, Traveled with group

Jan 21, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amenities and customer service were top notch!

Stayed 6 nights in Jan 2026

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About the neighborhood

Nuevo Nayarit

What's nearby

Getting around

Restaurants

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Similar properties

Hotel Riu Vallarta - All Inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

You need to know

We should mention

Property is also known as

Frequently asked questions