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4.5 out of 5

"Nice & clean with a friendly great staff " More

By a verified traveler on Sun 06 Jun 2021

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Hotel Description

Portland hotel in Parkrose area

Near the airport

Your stay at this Parkrose hotel places you within 2 miles (3 km) of Cascade Station and Columbia River. Alberta Street and Mall 205 are also within 6 miles (10 km).

Renovated in 2018

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free self parking, and free airport drop-off. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour gym on site, and laundry facilities and concierge services are also offered.

Free Internet, refrigerators

The soundproofed guestrooms offer free WiFi, free wired Internet, and free long-distance calls. Entertainment options include TVs with cable channels, while living rooms and refrigerators provide the conveniences of home. Housekeeping is available on request.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Nov 7 - Nov 8

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Portland Airport Hotel & Suites ratings based on 29 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Portland Airport Hotel & Suites

Everyone (18) Couples (5) Family (8)
5 out of 5
Great!

Posted by on Sep 8, 2021

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Comment from Hotel Management

Sep 9, 2021 by Carter

Hi Mark, Thank you for the review! We hope you visit again soon

5 out of 5
close to airport

Posted by on Sep 1, 2021

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Comment from Hotel Management

Sep 3, 2021 by Carter

Hi Kelly! Thank you for the review. We are happy to be conveniently located by the Portland Airport for travelers! We hope you visit again soon

5 out of 5

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 26, 2021 by Carter

Thank you for the review!

5 out of 5
Nice & clean with a friendly great staff

Posted by on Jun 6, 2021

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5 out of 5
Friendly, helpful staff.

Posted by on May 3, 2021

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5 out of 5
Super close to airport. All staff was very helpful- traveling with mother, needed a little extra help. Everyone was very kind

Posted by on Jan 18, 2020

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Comment from Hotel Management

Mar 4, 2020 by Brianne

Thank you so much for taking the time to submit such a wonderful review! We hope to see you again!

5 out of 5
Close to the airport. Room was very nice and the staff

Posted by on Jan 12, 2020

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Comment from Hotel Management

Mar 4, 2020 by Brianne

Thank you so much for taking the time to submit such a wonderful review! We hope to see you again!

5 out of 5
Clean - modern room and close to the airport for a fast shuttle ride.

Posted by on Nov 5, 2019

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Comment from Hotel Management

Dec 23, 2019 by HN

Thank you for the review

1 out of 5
The hotel is musty and noisy. I got a business suite but wasn't able to accomplish much because of how loud it was

Posted by on Oct 19, 2019

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5 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Mar 4, 2020 by Brianne

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

About the Best Western Plus Portland Airport Hotel & Suites

Location 11938 NE Airport Way, Portland, OR 97220

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A shuttle from the hotel to the airport is free during limited hours. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Portland Airport Hotel & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Plus Portland Airport Hotel & Suites was completed in May 2018. This Portland hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 3 levels
  • Built in 1995
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport drop-off
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Portland Airport Hotel & Suites offers 78 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered on request and in-room massages can be requested.

  • Living room
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 4:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 100 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Portland Airport
  • Holiday Inn Express Portland Airport
  • Portland Airport Holiday Inn Express
  • Holiday Inn Express Portland Airport Hotel
  • Best Western Plus Portland Airport Hotel
  • Best Western Plus Portland Airport
  • Best Western Plus Portland Airport Hotel
  • Best Western Plus Portland Airport
  • Hotel Best Western Plus Portland Airport Hotel & Suites Portland
  • Portland Best Western Plus Portland Airport Hotel & Suites Hotel
  • Hotel Best Western Plus Portland Airport Hotel & Suites
  • Best Western Plus Portland Airport Hotel & Suites Portland
  • Best Western Plus Portland Airport Hotel Suites
  • Holiday Inn Express Suites Portland Airport
  • Best Western Plus Hotel
  • Best Western Plus
  • Best Plus Portland Airport
  • Best Plus Portland & Suites
  • Best Western Plus Portland Airport Hotel & Suites Hotel
  • Best Western Plus Portland Airport Hotel & Suites Portland
  • Best Western Plus Portland Airport Hotel & Suites Hotel Portland

You should know

  • Best Western Plus Portland Airport Hotel & Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.