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Quality Inn & Suites Conference Center

3-star property
5316 Us Highway 19, New Port Richey, FL 1-855-201-7819
3.6 out of 5
Good!
See all 18 travelocity Reviews

"The staff was polite and friendly, but we found some used q-tips entering the room, there was no breakfast offered at all, and our room was not cleane ... " More

By a verified traveler on Mon 25 Apr 2022

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Hotel Description

3-star hotel with 1 outdoor pools, connected to the convention center

Convention convenience

Within 2 miles (3 km) of this New Port Richey hotel, you'll find West Pasco Chamber of Commerce and Jimmy Ferraro's Studio Theatre. Richey Suncoast Theater and West Pasco Historical Society Museum and Library are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$97* Per night/room Feb 15 - Feb 16

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Poolside Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds, Suite Non Smoking with 1 Person Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites Conference Center ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Conference Center

Everyone (2) Couples (6) Family (13)
3 out of 5
The staff was polite and friendly, but we found some used q-tips entering the room, there was no breakfast offered at all, and our room was not cleaned up, towels were not replaced, beds were not made. We didn’t leave a “Do not disturb” at the door, so we expecting some housekeeping. The location is fair considering we were going to Tarpon Springs.

Posted by on Apr 25, 2022

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1 out of 5
There were roaches and bed bugs

Posted by on Jan 19, 2022

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Comment from Hotel Management

Jan 26, 2022 by Guest Services

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay with us. Being that we are located in Florida, and being that our rooms are all outside-entry, we do partner with Terminix, and they visit us every week to take care of our rooms to prevent any bugs from entering them. We will be addressing your concerns, and we hope that you will be willing to give us a chance in the future to provide you with a more satisfactory stay.

1 out of 5
When we pulled in to check in, there were 4 bikers who just pulled in So we waited in our car till they checked in. During that time we encountered several intoxicated individuals and decided it was not a safe place to stay, especially with direct access to a rooms. So we left and drive back home.

Posted by on Oct 21, 2021

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Comment from Hotel Management

Oct 27, 2021 by Jessica

Thank you so much for your feedback, Joseph. Your feedback is extremely valuable to us. We strive to improve with each and every stay. I sincerely apologize for your poor experience at our hotel. We certainly do not want any of our guests to feel unsafe on our property. We are currently doing everything we can to make our hotel a safer place for our guests. We do hope that you are willing to give our property another try. Please feel free to reach out to us with any questions or concerns you may have.

1 out of 5
Property unsafe to even get out of car; several drunk men loitering outside lobby in partially disrobed,, shabby attire; conduct was erratic , disturbed attics, loud and incoherent, threatening.

Posted by on Oct 20, 2021

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Comment from Hotel Management

Oct 27, 2021 by Jessica

Thank you for your feedback, Joseph. It is greatly appreciated. I'm truly sorry that you had such a poor experience at our hotel. Be assured, this is not the kind of service we would like to offer you, and we understand your dissatisfaction. We are currently doing everything we can to make our hotel a safer place for our guests. We do hope you will change your mind and give us another try. Once again, I am very sorry that you did not have a good experience at our hotel. Please feel free to contact us with any other questions or concerns you may have.

2 out of 5
The room were dirty,the floors were really dirty my socks were black when I took them off. I don't think I will be staying there again.

Posted by on Aug 25, 2021

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Comment from Hotel Management

Oct 4, 2021 by GS

Thank you for your review , we will be addressing your concerns.

5 out of 5
No issues other than the closest ice machine was broken so we had to walk a little farther to get ice. I would consider staying at this property again in the future.

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 6, 2021 by Raluca

Thank you so very much for your lovely review, we appreciate it and we hope to see you soon again!

4 out of 5
Very friendly desk and all in all, a very good value hotel

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 10, 2019 by Raluca Buckle

Thank you for your kind review, we appreciate it!

5 out of 5
Nice pool and outside area. Restaurant on premises.

Posted by on Aug 30, 2019

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Comment from Hotel Management

Aug 30, 2019 by Raluca

Dear valued guest, Thank you so much for your great feedback, we very much appreciate it!

4 out of 5
Basic clean hotel nice pool and reasonable restaurant on site

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 27, 2019 by Raluca

Dear valued guest, Thank you so much for your feedback, we appreciate it!

5 out of 5
The staff was awesome. Especially, Alex! I needed help getting my luggage to my car. She was very helpful. The lounge/bar servers were exceptionally nice. I am thinking about buying real estate in this area. They were helpful telling me the area at which I am looking is very pleasant.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 27, 2019 by Raluca

Dear valued guest, Thank you so much for your feedback, we appreciate it! We will share with Alex your kind words and we hope to see you again!

About the Quality Inn & Suites Conference Center

Location 5316 Us Highway 19, New Port Richey, FL 34652

Property Features

Quality Inn & Suites Conference Center offers its guests a children's pool, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 3 meeting rooms available. A library, a terrace, and multilingual staff are also featured at the business-friendly Quality Inn & Suites Conference Center. Self parking is free. Smoking is allowed in designated areas at this 3-star New Port Richey hotel.

  • 1 building
  • 150 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Conference Center offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. 32-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

TRIOS - Overlooking the pool, this restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 5:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 45 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 10 per person (approximately)
  • Pet fee: USD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn & Suites New Port Richey
  • Quality Suites New Port Richey
  • Quality Inn New Port Richey
  • Quality New Port Richey
  • Quality Inn Motel
  • Clarion New Port Richey
  • New Port Richey Clarion
  • Clarion Hotel Conference Center
  • Quality Inn & Hotel New Port Richey
  • Quality Inn And Suites Conference Center
  • Quality Inn & Suites Conference Center Hotel
  • Quality Inn & Suites Conference Center New Port Richey
  • Quality Inn & Suites Conference Center Hotel New Port Richey

You should know

  • Pool access available from 9 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.