Travelocity Verified Review
"July 17 2021. Arrived at room to find trash on the floor, and the carpet in front of the bathroom saturated with water. Went to front desk on way out to complain but no one was at the desk. Came back later that evening to find I was unable to enter thru the locked side door , key wouldn’t work. Found another door where it did. Complained the front desk about the wet carpet, but when I checked out the next day, there was no record of my complaint.
Approaching the room, at 10:30pm, there was a pile of dirty sheets outside of the room next to ours, and no worker around.
Hot tub was not working.
Pool was unavailable.
The “hot” breakfast turned out to be a very limited continental breakfast (not mentioned on the website), and a waste.
Curtains in the room do not close at all leaving a shear curtain that didn’t block out light at all. The light on the building from the parking lot shined into my window all night. No way to make it a dark room.
No way to go into the bathroom without wading through a 4’ x 4’ puddle of water.
We would have been better off, and would have lost nothing, by staying at a much cheaper place.
Do not waste your money. Stay somewhere else. "
A verified traveler stayed at Fairfield Inn & Suites by Marriott Plainville