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"This was our midway stop between NH and NJ. Had never been there before but was very happy with the stay. It was easy to find with the GPS, and plen
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Within a 5-minute walk of this Waterbury hotel, you'll find Waterbury City Hall and Christopher Columbus Statue. Apothecary Building and Carrie Welton Fountain are also within half a mile (1 km).
Free area shuttle
This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 199 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include room service, separate bathtubs and showers, and free newspapers.
Courtyard by Marriott Waterbury Downtown ratings based on 12 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Courtyard by Marriott Waterbury Downtown
Everyone (5)Couples (1)
5 out of 5
Posted by a verified traveler on Jul 5, 2019
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Comment from Hotel Management
Aug 19, 2019
by Tiffany Wilson - Director of Sales
Thank you for the 5 star rating on your recent visit with us in Waterbury.
5 out of 5
Very clean and professional. When I arrived the staff was very accommodating. They explained the valet services and made it very enjoyable experience. I chose this hotel in the night of my wedding because I knew they would take care of me.
Posted by a verified traveler on Apr 14, 2019
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5 out of 5
A very good place to relax. A peaceful environment.
Posted by a verified traveler on Mar 8, 2019
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3 out of 5
Very nice hotel and wonderful staff.
Pros:The staff, the Bistro, the cleanliness of the rooms. The friendliness of everyone that was on the staff. It is a beautiful well run Hotel
Cons:Work with the city to warn you when they decide to flush out their water system. This was done on a Sunday...unacceptable.
Location:We did not stay long enough to visit this city.
I would give the staff a 10. They are efficient and very friendly. I love the manager there because she was so easy to work with. The hotel is clean and roomy and we loved the shower. The water was brown though when the city decided to flush their system. That was not acceptable.
Posted by MartyK, from Michigan on May 15, 2018
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5 out of 5
Very clean, comfortable stay
This was our midway stop between NH and NJ. Had never been there before but was very happy with the stay. It was easy to find with the GPS, and plenty of paid parking ($5/night) in a parking garage. Clean rooms, friendly staff. We would go back for sure.
Posted by a verified traveler on Apr 17, 2017
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3 out of 5
eh
Pros:hot shower, complimentary parking, security generally on top of things
Cons:no need to hear every hallway sound; i've been in cheaper hotels with full scale game day and college reunions surrounding me and not heard a peep
Location:downtown streets, very empty, nothing close
called direct to notify of very late arrival and pre-check in, which went well. high floor request, however, not honored by night desk. "only available room" unsurprisingly adjacent to elevators. we're unsure if our 11pm weed smoking floor mates evolved into the 1am door-slammers in 213, but - by 4am - hotel security had it under control
Posted by a verified traveler on Sep 19, 2016
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4 out of 5
Homey feel in a busy neighborhood
This hotel was very nice. The staff was very attentive to cleanliness. There was some trash left outside neat the entry to the garage early in the morning. Before I got into my car someone was out to clear it away. I felt safe in this inner city hotel. Conveient location to highway, mall/resturants, and more importantly, my business meetings at the time.
Posted by dnayac, from MA on Feb 7, 2011
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1 out of 5
Worst Marriott I have stayed in
Not nearly as clean as other Marriott's. There was no room service menu in the room. Took over 10 minutes for anyone to come to the front desk to check us in. Food in the dining room was gross....spaghetti was gritty and the meatloaf sat in my husband's gut like a rock for the next 24 hours. I travel a lot for work, and chose Marriott for this personal trip because we rarely get away from the kids and I didn't want to take any chances on surprises. Unfortunate choice!!!!!!!
Posted by a verified traveler on Jan 19, 2009
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4 out of 5
Not a bad choice if you must be in Waterbury
Waterbury is not the loveliest place in Connecticut, but it is convenient, and this hotel is a better place to stay than much of what we saw there. The rooms are actually very nice, recently redecorated with comfortable bedding. The breakfast buffet is quite good, but ask at the front desk for a special breakfast rate - otherwise you will pay through the nose for it. Pool is nice for an indoor pool, but the spa needed some attention. Business center was horrible - one computer with one printer that only worked half the time. I was often lined up waiting to access the computer only to find that I could not print what I needed. Front desk personnel were uneven - some were very friendly, customer oriented and efficient, while others were completely unsuited to a customer service job - if you had a problem with something, they couldn't care less. We were a family of four staying for a week, and all week we were never given enough bath linens, despite asking for them almost daily. Despite the "Free Parking" amenity listing on the travel online website for this hotel, they do charge for parking (and didn't care that their listing advertised free parking). And the gates at the parking garage never worked properly. The attendant always had to manually raise the gate for us, which was a problem when he wasn't at his post. Overall, I would call this a nice hotel with a management problem.
Posted by a verified traveler on Jul 31, 2008
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1 out of 5
Horrible service.
I have never, in all my many years of traveling been so insulted as I was on my visit here. The hotel is a non smoking hotel which was fine with me even though I'm a very light smoker. Now they overcharged me for my room service bill and I pointed it out to the waiter when she presented the food and the bill to me. She said that they wouldn't rectify the bill so I did not leave a her tip. Next thing I know five minutes later I'm getting a call from the front desk saying that they are coming up to my room for an inspection because they got a complaint about smoke coming from the room. As I said earlier I am not a big smoker, maybe five or so cigarettes a day, tops. Now I don't smoke in my house so waiting is definitly not a problem for me. Well they insist that they smell smoke in the bathroom and wouldn't let me say too much too defend myself because of the fact that I haven't smoked in here. Then they tell me that I am going to be charged $250.00 for this. Now this is not my only issue with this place. Not only was the room very dusty and the wallpaper dingy, but under the night stand there was a crumpled up sheet of paper towel with god knows what dried up in it. It was very visible when I got in the room and went to go to bed, because I got in late. I would suggest to anyone thinking of making a reservation here to look elsewhere too avoid a vindictive and unproductive staff.
Posted by a verified traveler on Feb 27, 2008
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About the Courtyard by Marriott Waterbury Downtown
After a day on the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a fitness center. At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. Public spaces have free WiFi. Parking is available for a fee. This 3-star Waterbury hotel is smoke free.
199 guestrooms or units
11 levels
10000 sq ft of conference space
929 sq m of conference space
Dining venue
Bar or lounge
Coffee shop
Deli
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Wedding services available
Gift shop
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Free area shuttle
Snack bar/deli
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Airport: Hartford, CT (BDL-Bradley Intl.) (70 km / 43.5 mi)
Property shuttles: Free area shuttle within 5 mi
Parking: Valet parking available for a surcharge
Room Amenities
Courtyard by Marriott Waterbury Downtown offers 199 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Waterbury hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
In-room dining (limited hours)
Flat-screen television
Satellite channels
Premium channels
Refrigerator
Coffee maker
Separate shower and tub
Housekeeping (daily)
Newspapers (free)
Hair dryer
Toiletries (free)
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests can enjoy cooked-to-order breakfast for a fee.
Courtyard Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 4 PM
Minimum check-in age is 21
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 4 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
No cribs (infant beds) available
Number of children who can stay free - 4
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 4.00 and USD 8.50 per person (approximately)
Valet parking fee: USD 12 per day (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Courtyard Marriott Hotel Waterbury
Courtyard Marriott Waterbury
Courtyard Waterbury
Courtyard Waterbury Marriott
Marriott Courtyard Waterbury
Marriott Waterbury
Waterbury Courtyard
Waterbury Courtyard Marriott
Waterbury Marriott
Courtyard By Marriott Waterbury Downtown Hotel Waterbury
Courtyard Waterbury Downtown
Courtyard Marriott Waterbury Downtown Hotel
Courtyard Marriott Waterbury Downtown
Courtyard by Marriott Waterbury Downtown Hotel
Courtyard by Marriott Waterbury Downtown Waterbury
Courtyard by Marriott Waterbury Downtown Hotel Waterbury
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
